This week’s guest is Nicolette Naya, Senior MES Engineer at a leading luxury jewelry manufacturer.

Nicolette shares insights into how she helped digitize centuries-old manufacturing processes, the challenges of introducing technology to the shop floor, and the importance of a structured governance model to successful digital transformation.

She also explores the role of citizen developers, sheds light on her own career path from intern to digital transformation leader, and shares advice for others looking to follow in her footsteps.

Augmented Ops is a podcast for industrial leaders, citizen developers, shop floor operators, and anyone else that cares about what the future of frontline operations will look like across industries. This show is presented by Tulip, the Frontline Operations Platform. You can find more from us at Tulip.co/podcast or by following the show on LinkedIn.

Special Guest: Nicolette Naya.