Australia Post

In this next episode of Ready to Retail, we move into the second in our Christmas series of ‘Set up for Success’ by continuing the journey of the ‘5 Stages of Christmas’.
We will be discussing with Crystal Melvan, Senior Marketing Manager for Retail and Experience, what marketing means to you and your customers and how-to best leverage this. We also have the opportunity to understand the marketing plan and what to do to thrive this festive season. We also welcome back Kylie Stam, Retail Channel Development Manager, to guide us through our product and service offerings and how to really make it easy for our customers to shop with us this year.
If you missed the first episode in this series, it’s easy to catch up, simply go to the Ready to Retail Channel and stream Episode 1 in this Christmas series.
If you have any questions about the marketing plan, the decoration kits or the dates that these need to be set up or want to get in contact with the Marketing team, please contact them on: [email protected]
If you haven’t had a chance to watch the videos to assist you in setting up this year for Christmas, you can locate these by heading to: - Access the videos via the LPO Events website:LPO’s
· Log onto https://events.lpo.auspost· Select the vimeo tool· Type in the password lpo· Hover your mouse over videos and select those that start with VM Christmas Video
– Access the videos via Launchpad:CPO’s· Go to - Operations home | Visual merchandising | Preparing for Christmas

If you have any suggestions or comments, or simply want to get in touch and ask a question, please contact our team on: [email protected]

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In this episode of Ready to Retail, we embark on our Christmas series, ‘Set up for Success’ and start the Journey by working through the ‘5 Stages of Christmas.In episode 1 of 3, we will be discussing the impacts of Visual Merchandising and how it can set you up for success with your customers and what it means to really ‘get it right’ with Erin Jones, Visual Merchandising Coordinator.We will also be engaging with Kylie Stam, Retail Channel Development Manager. Kylie will be joining us for all three episodes, and we start off by really understanding what the ‘5 Stages of Christmas’ are and what impact they can have when bringing Christmas to life in your outlet.If you have any questions about your Point of Sale, the dates that these need to be set up or want to get in contact with the Visual Merchandise team, please contact them on: [email protected]
To locate the videos from the Visual Merchandising Team, head to:LPO’s - Access the videos via the LPO Events website:

• Log onto https://events.lpo.auspost
• Select the vimeo tool
• Type in the password lpo
• Hover your mouse over videos and select those that start with VM Christmas Video

CPO’s – Access the videos via Launchpad:

• Go to - Operations home | Visual merchandising | Preparing for Christmas

If you have any suggestions or comments, or simply want to get in touch and ask a question, please contact our team on: [email protected]

See omnystudio.com/listener for privacy information.

In this episode, we talk about connection and have the opportunity to explore what this means further with Patrice O’Brien, the Chief Community Officer Beyond Blue. To share more about this partnership and explore further what Australia Post is doing to support its people and our communities, you will hear from Nicole Sheffield, Australia Posts Executive General Manager. You will also gain an understanding of Lisa Campbells’ journey, a Network Support Officer in Qld, and hear some practical tips that we could all put into practise.
Australia Post is committed to support the mental health and wellbeing of all Australians and want to encourage our people to think about their mental health proactively. To understand more about this or if you want to know how to get involved, visit either the Australia Post website or Beyond Blue or get in contact with our team on: [email protected]
Please be reminded that as a team member of Australia Post, if you need to speak to someone, you can access our Employee Assistance Program or as a Licensee, you can access our Workplace Assistance Program. (EAP/WAP). To contact the free and confidential counselling service, please call EAP/WAP on 1300 our eap (1300 687 327).

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In this episode, we explore what Australia Post is and has been doing in response to the Covid-19 Pandemic. To help us understand this, we are joined by Australia Posts Executive General Manager, Nicole Sheffield, who also gives us an insight into what Podcasts she’s listening to right now and some practical tips to stay connected.
We are also calling out to all of our listeners to get in contact and tell us what they think we should name the podcast. As Nicole let us know, ‘let’s make it down to earth and something that can motivate you’To be the winner of naming the Podcast, email your entries to: [email protected] by the 16th of October, this will also put you into the running for a great prize. The winning name will be announced on Friday the 23rd of October.
Please be reminded that as a team member of Australia Post, if you need to speak to someone, you can access our Employee Assistance Program or as a Licensee, you can access our Workplace Assistance Program. (EAP/WAP). To contact the free and confidential counselling service, please call EAP/WAP on 1300 our eap (1300 687 327).

See omnystudio.com/listener for privacy information.

In this episode, we explore how to be prepared and ready in the event of a disaster. To help us understand what to do, how to do it and where to go to go to find all the information for our Safety Plans, you will hear from Maria Stirling, Safety Manager Community & Consumer, Rolf Light, Licensee of Torquay & Urangan & Janette Hunt, Postal Manager at Batemans Bay.
We want you to give you the tools to be prepared and as such, have partnered with the Red Cross. We encourage you to take 15 minutes out of your day, over the next week and Download the Red Cross RediPlan: a free disaster preparedness guide packed with helpful hints and clever strategies on how to prepare for disasters and make your emergency plan.
If you have any other questions, or would like or get in contact with our team on: [email protected]

See omnystudio.com/listener for privacy information.

In this episode, we celebrate our partnership with the Indigenous Literacy Foundation and explore what that means and the impact this has on our people and the community. We will be speaking with Nicky Tracey, Head of Community, Chris Heelan, National Indigenous Manager, Karen Williams, Executive Director of the Indigenous Literacy Foundation & Richard Thomas, Postal Manager at Broken Hill.
Earlier this year, we launched our commitment to literacy and announced the Indigenous Literacy Foundation as our major Literacy Partner. The Indigenous Literacy Foundations Book Supply program sends new books to communities that need them the most. Indigenous Literacy day is celebrated on September 2nd this year as a virtual event and is an opportunity to share and enlighten children about Indigenous song, languages and stories.
To understand more about our partnership, the Indigenous Literacy Foundation and the work they do or to get involved, you can visit either the Australia Post or the Indigenous Literacy Foundation Website or get in contact with our team on: [email protected]

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In this episode we have the pleasure of speaking with two wonderful Australia Post team members, Theo Popis, the Licensee at Noranda Licensed Post Office in WA and Josh Park, The Postal Manager at Loganholme Post Office. We learn that success with MyPost Business can be as simple as a question and that it all starts with the team. You will hear the energy and passion that drive both Theo & Josh and they share with us the key tips they know will help drive success in both your outlet and with your customer. To find out more information for your outlet on MyPost Business, head to the Post Office Portal | Knowledge Hub | Product / Service | Small Business | MyPost Business

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In this episode, we talk to Rodger Alister, a key player in the creation of the MyPost Business program. Rodger talks us through all things from What MyPost Business actually is, How it works right down to the detail of what the banded savings for customers are & what products are eligible. We also learn all about the current introductory offer and what this means to customers, what's in it for outlets and how to link a customer to your outlet. Rodger also leaves us all with some key tips to implement in outlets. To find out more information for your outlet on MyPost Business, head to the Post Office Portal | Knowledge Hub | Product / Service | Small Business | MyPost Business

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PO Box Plus is a new service to Australia Post, launched on the 1st of June 2020. In this episode, we talk to three of our Australia Post team members about how PO Box Plus originated, the benefits of the program, the ease in which customers can join and how it has been successful for our Outlets. You will also hear some top tips from our team members on how to promote this service to your customers.

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