In this episode of Ready to Retail, we embark once again in the Products & Services series, and jump right into with Australia Post Mobile. We welcome Debbie Williams from the Telco Projects team to walk us through our plans and who they are suitable for right down to how much data you could receive each month. Debbie also shares some great tips on how to assist with engaging our customers, what they would need to do on their side, and how to make the sale.With so much information at our fingertips for Australia Post mobile, we have made it nice and easy to navigate to the right place to find all the hints and tips.Head to the POP knowledge hub > Merchandise > Telco > Australia Post Mobile or follow this link: https://auspost.sharepoint.com/sites/pop/knowledge/Pages/KnowledgeHub.aspx?CategoryId=a3fe2d6f-efc0-4609-a339-4ac34402d0c6Or to learn more about this exciting product, contact your Brightstar Territory Manager or email: [email protected]
As always, if you have any comments, questions, suggestions or queries, please feel free to contact our team by emailing them on: [email protected]

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In this episode of Ready to Retail, we start on our journey with Products & Services, to learn more about our Philatelic part of the business by diving into the stamp world.We welcome to the show, Richard Breckon, Team Leader of Philatelic Archives. You will hear Richard this week helping us all understand what philatelic actually means and of course, where we are headed in this space.
We have many new people diving into the collecting space, which is a very competitive and global scene in the digital age. You will also hear some amazing facts and tips on how to engage and encourage people to either reengage with the stamp collecting world or move from a hobbyist’s to a philatelist.
For more information on or to speak with someone in our Philatelic team, please reach out to Kerry Tillison on: [email protected]
As always, if you have any comments, questions, suggestions or queries, please feel free to contact our team by emailing them on: [email protected]

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In this episode of Ready to Retail, we visit our community series, which this week has a Focus on supporting communities when disaster happens.
With a presence in communities right across Australia, and through our partnership with Australian Red Cross, we are proud to be able to use our retail network and our digital channels to help raise much needed funds to support those impacted and recovering from Australian Disasters. Last year, we helped raise more than $1.2M in over the counter donations, for Australian Red Cross Disaster Response and Recovery Fund adding to a combined total of $1.4M (via Workplace Giving and direct online donations from our website), which helped provide immediate on-the-ground support to Australian communities affected by disaster.
In this community series, you will hear from Amber Collins, Chief Marketing Officer about why we support disaster response, how we do it and what we want our people to know about us in relation to disaster. We also speak with Colin Sivalingum Red Cross State Emergency Services Manager for Queensland to really understand the importance of providing humanitarian aid when disaster happens and what our partnership means. You will also have the opportunity to hear from Sandy Davis, Parndana Post Office Manager on Kangaroo Island, on what it’s like when disaster happens, how the post office and community bands together, the importance of the post office as a part of the impacted community and the support they offer for community.
Customers can donate over the counter to Australian Red Cross Disaster Response and Recovery fund through their local participating Post Office till the end of January
For more information about our partnership, how to donate and get involved please visit the following link: https://auspost.com.au/about-us/supporting-communities/disaster-relief

As always, if you have any comments, questions, suggestions or queries, please feel free to contact our team by emailing them on: [email protected]

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In this episode of Ready to Retail, we are back again with our Products and services series focusing on financial loan referral services, supporting our business customers. We will be joined by Rebecca Motter, Senior Manager, Commercial and Business Development to discuss this loan referral service and what it will mean to your small business customers.Australia Post recently announced that we'll be offering our customers referrals to business lending specialists, enabling small businesses to be matched with lending options to help them run and grow.Commenced in outlets late last year, over the counter and online small business customers may be referred for help with finding the best loan option and interest rate to suit their needs from a panel of more than 50 lenders. *Integration of this proprietary platform with Australia Post’s website and retail POS systems will enable small business customers to obtain an online quote and book an appointment with a business finance specialist at a time that suits them.If you have not received your marketing flyers to display in store, additional Flyers can be ordered (in bundles of 25) via Inventory Management (IM) using SAP material number 8842169 | Business Loans Flyer.You can also find out more information on this service, like the easy guide and information guide, head to Post Office Portal | Knowledge Hub | BankingAs always, if you have any comments, questions suggestions or queries, please feel free to contact our team by emailing them on: [email protected]


*Australia Post will provide your information to and connect you with Valiant Finance Pty Ltd ABN 95 606 560 150 (“Valiant”) who will use the information you provide to match you with the lenders that Valiant identifies as best suiting your needs. Valiant can provide access to over 50 lenders as at October 2020 (lenders may change from time to time and the number and identity of lenders available will depend on the type, amount and purpose of the loan and your circumstances). Business loans only and loans not available for personal, household or domestic purposes or for residential property investment. Lenders’ eligibility criteria and terms and conditions apply. For Valiant’s terms and conditions visit https://valiant.finance/legal. Australia Post will receive a commission

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In this episode of Ready to Retail, we have the opportunity to speak with David McNamara, General Manager Post Office Network.Dave reflects with us on the key highlights and achievements throughout 2020 and helps us gain insight into 2021 and what we can start to get excited about and expect from Australia Post.
Information on Great Aussie Coin Hunt 2 and our Monopoly series can be found on POP. Simply search for either in the space provided.
Please be reminded that as a team member of Australia Post, if you need to speak to someone, you can access our Employee Assistance Program or as a Licensee, you can access our Workplace Assistance Program. (EAP/WAP). To contact the free and confidential counselling service, please call EAP/WAP on 1300 our eap (1300 687 327).
If you have any comments, questions suggestions or queries, please feel free to contact our team on: [email protected]

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In this next episode of Ready to Retail, we move onto the third and last in our Christmas series of ‘Set up for Success’ by continuing the journey of the ‘5 Stages of Christmas’.To round out this journey, we will learn from Ashleigh Brownscombe, Buying & Planning Manager, how to recover from Christmas and what to do to get ready for the next retail phase and how to respond to this. We also welcome back one of our Christmas experts, Kylie Stam, Retail Channel Development Manager, who will take us through the Human Touch and lead us into the last of the 5 Stages of Christmas.If you missed the first or second episode in this series, it’s easy to catch up, simply head to our ‘Ready to Retail’ Channel on Whooshkaa or any major streaming service and you can listen to both episodes in the Christmas series, plus many more from there.If you have any questions surrounding the Back to school campaign or want to get in contact with the merchandise team, please reach out to them on:If you haven’t had a chance to watch the videos to assist you in setting up this year for Christmas, you can locate these by heading to: - Access the videos via the LPO Events website:LPO’s

• Log onto https://events.lpo.auspost
• Select the vimeo tool
• Type in the password lpo
• Hover your mouse over videos and select those that start with VM Christmas Video

– Access the videos via Launchpad:CPO’s

• Go to - Operations home | Visual merchandising | Preparing for Christmas

If you have any suggestions or comments, or simply want to get in touch with our team and ask a question, please contact us on: [email protected]

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In this next episode of Ready to Retail, we move into the second in our Christmas series of ‘Set up for Success’ by continuing the journey of the ‘5 Stages of Christmas’.
We will be discussing with Crystal Melvan, Senior Marketing Manager for Retail and Experience, what marketing means to you and your customers and how-to best leverage this. We also have the opportunity to understand the marketing plan and what to do to thrive this festive season. We also welcome back Kylie Stam, Retail Channel Development Manager, to guide us through our product and service offerings and how to really make it easy for our customers to shop with us this year.
If you missed the first episode in this series, it’s easy to catch up, simply go to the Ready to Retail Channel and stream Episode 1 in this Christmas series.
If you have any questions about the marketing plan, the decoration kits or the dates that these need to be set up or want to get in contact with the Marketing team, please contact them on: [email protected]
If you haven’t had a chance to watch the videos to assist you in setting up this year for Christmas, you can locate these by heading to: - Access the videos via the LPO Events website:LPO’s
· Log onto https://events.lpo.auspost· Select the vimeo tool· Type in the password lpo· Hover your mouse over videos and select those that start with VM Christmas Video
– Access the videos via Launchpad:CPO’s· Go to - Operations home | Visual merchandising | Preparing for Christmas

If you have any suggestions or comments, or simply want to get in touch and ask a question, please contact our team on: [email protected]

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In this episode of Ready to Retail, we embark on our Christmas series, ‘Set up for Success’ and start the Journey by working through the ‘5 Stages of Christmas.In episode 1 of 3, we will be discussing the impacts of Visual Merchandising and how it can set you up for success with your customers and what it means to really ‘get it right’ with Erin Jones, Visual Merchandising Coordinator.We will also be engaging with Kylie Stam, Retail Channel Development Manager. Kylie will be joining us for all three episodes, and we start off by really understanding what the ‘5 Stages of Christmas’ are and what impact they can have when bringing Christmas to life in your outlet.If you have any questions about your Point of Sale, the dates that these need to be set up or want to get in contact with the Visual Merchandise team, please contact them on: [email protected]
To locate the videos from the Visual Merchandising Team, head to:LPO’s - Access the videos via the LPO Events website:

• Log onto https://events.lpo.auspost
• Select the vimeo tool
• Type in the password lpo
• Hover your mouse over videos and select those that start with VM Christmas Video

CPO’s – Access the videos via Launchpad:

• Go to - Operations home | Visual merchandising | Preparing for Christmas

If you have any suggestions or comments, or simply want to get in touch and ask a question, please contact our team on: [email protected]

See omnystudio.com/listener for privacy information.

In this episode, we talk about connection and have the opportunity to explore what this means further with Patrice O’Brien, the Chief Community Officer Beyond Blue. To share more about this partnership and explore further what Australia Post is doing to support its people and our communities, you will hear from Nicole Sheffield, Australia Posts Executive General Manager. You will also gain an understanding of Lisa Campbells’ journey, a Network Support Officer in Qld, and hear some practical tips that we could all put into practise.
Australia Post is committed to support the mental health and wellbeing of all Australians and want to encourage our people to think about their mental health proactively. To understand more about this or if you want to know how to get involved, visit either the Australia Post website or Beyond Blue or get in contact with our team on: [email protected]
Please be reminded that as a team member of Australia Post, if you need to speak to someone, you can access our Employee Assistance Program or as a Licensee, you can access our Workplace Assistance Program. (EAP/WAP). To contact the free and confidential counselling service, please call EAP/WAP on 1300 our eap (1300 687 327).

See omnystudio.com/listener for privacy information.

In this episode, we explore what Australia Post is and has been doing in response to the Covid-19 Pandemic. To help us understand this, we are joined by Australia Posts Executive General Manager, Nicole Sheffield, who also gives us an insight into what Podcasts she’s listening to right now and some practical tips to stay connected.
We are also calling out to all of our listeners to get in contact and tell us what they think we should name the podcast. As Nicole let us know, ‘let’s make it down to earth and something that can motivate you’To be the winner of naming the Podcast, email your entries to: [email protected] by the 16th of October, this will also put you into the running for a great prize. The winning name will be announced on Friday the 23rd of October.
Please be reminded that as a team member of Australia Post, if you need to speak to someone, you can access our Employee Assistance Program or as a Licensee, you can access our Workplace Assistance Program. (EAP/WAP). To contact the free and confidential counselling service, please call EAP/WAP on 1300 our eap (1300 687 327).

See omnystudio.com/listener for privacy information.