On this leadership podcast, we’ve returned to some of our past guests to get their thoughts on what resources they recommend to help others become better leaders.

Rusty West, president of Market Scan Information Systems, discusses how dealers can use data and technology to improve the digital retailing experience.

Mike Cochrane, vice president of business development and key accounts for Cafection | Evoca, discusses how dealerships can adapt their services around the customer experience through the COVID-19 pandemic and beyond.

Frankie Russo, founder and CEO of 360 AUTO, discusses how innovative CXM and technology will give auto dealers the edge in 2021.

Mark Paul, president and CEO of AutoAp, discusses how to reduce liability for your dealership and assess how your safety recall process can not only help your sales but also the customer experience.

Dan Jackson, CEO and founder of Driverbase discusses what recommendation engines are and how dealers can utilize them.

Danny Zaslavsky, general manager and partner at Country Hill Motors and product advisor for VinCue, discusses how dealers can update their used car sourcing strategy for the new year.

On this leadership podcast, we’ve returned to some of our past guests to get their thoughts on the impacts of social networking. All of our guests agree that social networking has had a profound impact on business operations and that it will continue to do so.

Matthew Lapolice, business development manager for Mark VII Canada, discusses the benefits of adding automated carwashes to dealerships.

Ken Tomaro, CEO of OptionSoft, discusses how dealers can improve their digital showrooms.