Steve Middlebrooks, CEO and dealer partner of Heyward Allen Motor Co. in Athens, GA, discusses how his business stands apart with its customer service.

Greg Uland, vice president of brand marketing for Reynolds and Reynolds, discusses digital and online retailing and the benefits of a hybrid business model.

Mike Shell, who is responsible for dealer development for EZTech Platforms, discusses the younger generation and how it prefers to buy cars.

Jason Girdner, the CEO of Tecobie, discusses how to provide your customers with an excellent digital retailing experience.

Craig Vaughn, president of Drivrz Financial, speaks about how he feels that used vehicle leasing is what the auto industry need at this moment.

In this special leadership podcast, we’ve returned to some of our past guests to learn what motivational advice they have been given that has made a distinct difference in their careers.

The industry has been through times of scarcity before. Chip King of ZipDeal discusses how dealers can learn from the past and treat customers in a way that will keep them coming back.

Join us as we discuss with Eric “Frenchy” Mélon how successful dealerships embrace promoting from within and developing their people through the right career path.

Tom Hawkins, dealer principal of Hawkins Chevrolet in Fairmont, MN, discusses some best practices he has implemented at his rural dealership.

Matt Andrus, chief technical officer for Car Wars, and Lamont Toney, product manager for Car Wars, discuss ways dealers can combat inbound spam and outbound spam flagging.