On this episode of the AV-Matters Podcast, we bring you Tom Stimson, President of The Stimson Group. During our chat, we discuss key points from Week 4&5 of the webinar series, The Show Will Go On.
The topics we dive into on this episode include:
- What AV companies should do to retrain customer behaviors
- How the expectations of sales performance should be set.
- Why is targeting is one of the more important steps in the customer experience
- Turning the bowtie effect into a diamond
- Which customer buying style will be most prominent post COVID-19
- Why It's Important To Get To And Maintain A Zero State
- Why Kits Are Important For Company Success
- Then When & How AV companies should look at adding FT resources
Resources & Materials:
Webinar Registration Website: The Show Will Go On - Business Survival Series
Past Webinar Replay Website: Catch pass webinar episodes of the series
About Our Guest: Tom Stimson MBA, CTS is an authority on business and strategy for small- to medium-sized companies. He is an expert on project-based selling and a thought leader for innovative business processes.
Since 2006, Tom Stimson has worked with over two hundred companies and organizations on business strategy, process, marketing, and sales. Tom mentors owners and management teams to better results by helping them discover their Wake-Up Call®.
Connect with Tom on Linkedin
Episode Sponsor: AVIXA, the Audiovisual Integrated Experience Association. As the AV Industry's Association, AVIXA is supporting the community right now in a number of ways through coalitions, free training, and data to help you understand how COVID-19 is impacting our industry. This information is available to all members so if you are not registered go to www.avixa.org/about-avixa and membership to register for your free basic membership.
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