Will your bank go extinct? The rise of technology and mobile devices has disrupted many industries. Today, businesses operate differently, and consumer behaviors are changing. How will out banks work in the future? How many brick-and-mortar branches will be left in Malaysia in five years time? In twenty? Robert Wilson, Global Head of Retail Banking, Global Financial Services for SAP talks about the need for banks to change and adapt to today’s technology or face extinctions.

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