Recorded live at the Banking Transformation Summit, this special London Fintech Podcast panel brings together senior leaders from banking and technology to explore one of the biggest strategic questions facing financial services today: what happens when AI moves from assistant to autonomous teammate?

Host Tony Clark is joined by Stuart McIntyre, Executive Director, Digital Strategy & Operations – AI & Change Enablement at Standard Chartered, Marc Barnard-Naulls, Head of Enterprise Platforms and Services at Close Brothers, and James Georgiou, Principal Solution Engineer at Salesforce.

Together, they unpack the strategic fork in the road facing banks as Agentic AI accelerates from experimentation to implementation.

The discussion explores where banks need to commit versus hedge, which capabilities will separate winners from laggards by 2027, and the challenges leaders are still avoiding.

From intelligent infrastructure and AI-powered operations to governance, trust, and the future of human-machine collaboration, the panel provides a practical view of what transformation looks like beyond the hype.

A recurring theme emerges throughout the conversation: technology is no longer the primary constraint. Success will depend on how effectively banks align people, processes, data, and governance to unlock value from AI at scale.

Whether you're a banking executive, fintech founder, technology leader, or investor, this episode offers valuable insight into the decisions financial institutions can no longer afford to postpone.

📌 Topics covered:

• The rise of Agentic AI in banking

• Where banks should commit versus hedge their AI strategy

• The capabilities that will define winners by 2027

• Human + machine leadership and workforce transformation• Intelligent infrastructure and operational resilience

• Trust, governance, and AI risk management

• What leaders are still avoiding when it comes to AI adoption

• The cost of inaction in financial services

• How banks can move from experimentation to execution

🔗 Learn more:

Tony Clark: https://www.linkedin.com/in/tclark100/

NextWave Consulting: www.nxwave.com

Banking Transformation Summit: https://bankingtransformationsummit.com/

James Georgiou: https://www.linkedin.com/in/jamesgeorgiou/

Salesforce: https://www.salesforce.com/uk/

Marc Barnard-Naulls: https://www.linkedin.com/in/markbarnard/

Close Brothers: https://www.closebrothers.com/

Stuart McIntyre: https://www.linkedin.com/in/mcintyre/

Standard Chartered: https://www.sc.com/en/

Go Beyond the Podcast: https://resources.nxwave.com/hub/london-fintech-podcast?c=cG9zdDo5OTI5NzY%3D&nav=aHViX3BhZ2U6MTA%3D&s=null

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