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Most sales people fear customer objections. They dread hearing "we have no money" , "you are too expensive" , "we're all set" , "call back in 6 months" etc.
And then all the energy goes out of the system. Mustering up enthusiasm and energy from another call becomes like lifting a mountain with a screwdriver.
Customers on the other hand are tired of flaky salespeople. They are tired of hearing the same stuff repeatedly, they are tired of sales people trying to make
money off of their situation instead of partnering with them. So how do we make headway?
If this resonates with you, tune into BasTalk now.
#sales #businesdevelopment #customers #objections #objectionhandlers
The first hundred things you hear when you fail are cliches. People make sure to console you in person, compounding the message in your head.
You analyze, think and rethink what went wrong and then lose confidence, doubts creep in and mentally you are in a dark space with no way out.
Question : Can you avoid failures? Answer : No. But you can deal with it better. Join me in this Gyanbite#56 to find 3 ways to tackle failures.
#mentalstrength #failures #success
Gyanbites: a short talk on a hot topic. Its straight, its blunt and has no sugar coating.
So if you like your coffee straight up strong, tune in and give it a listen. In this episode I talk about the big resignation drive,
albeit from a company perspective. What happens in the company when you decide to quit? What does your boss think?
Tune in to find out.
#jobs #resignations
Receiving positive feedback is like being in the middle of a dopamine surge, the world looks a brighter place to be in, the traffic doesn't seem to bother, the pollution seems oblivious and the smiles burst into ripples across miles. And then the alarm bell goes off! You are headed to the official hell room, also known as the huddle room - where your boss awaits you with feedback.
Soon the dopamine surge is replaced with a cortisol influx and your pulse is racing and beads of sweat bulge at the base of your nose. You dab them repeatedly only to find them reappear. The air-conditioning seems a bit colder than normal and the silence more deafening. After a quick glance you realize your boss is about to give you the Tough Love conversation.
You catch the vibe immediately. The boss goes on a cold rampage pointing out all the mistakes you've made or goals missed and before they finish the rant, you know what's coming your way. Those three little words - You are fired.
Clearly before that moment you mumble, your defense mechanism kicks in, you argue and deny the accusations, cite all the possible reasons why you were not to be blamed, or at fault, or certainly not alone in this. That wave of plea , argument, counter point crashes into the rock of Gibraltar.
You exit the room with a queasy feeling in your stomach and head spinning with thoughts of the past, present and future. What do you do now?
On the other side of the table, you are the leader who has to deliver this tough love conversation - you are somewhat irritated, some part worried but for most part want to get it over and done with.You expect hostile defense , arguments and even an outburst of emotions. You are armed with feedback and process support from peers, other stakeholders, HRBP and last but not the least your own assessment.
You've done this before and yet, this is always a tricky conversation.
The separation experience need not be a bitter one, it can be done amicably and both parties should maintain dignity of the person and the situation , yet on most occasions it ends up being a fairly unwelcome experience. Join me in this episode of BasTalk where I share ways to receive negative feedback and deliver tough love conversations if you are a leader.
#feedback #leadership #resignations #terminations #critique
Given the recent admission of Tennis ace, Naomi Osaka, it opens a can of worms where a world of extroverts define the norm.
Sensitive ,quiet and shy people are often referred as Softies, yet as it turns out, they are some of the strongest and most resilient of the lot.
In a world where over communicating ,over stating, going over board with your thoughts and ideas seems like the new normal, someone who
speaks softly ,is reserved and waits their turn is often considered incompetent. In this episode I talk about the introverts who struggle to be
counted and share a. few ways to cope with the extrovert onslaught around them.
#extroverts #introverts #NaomiOsaka #tennis #softies
When corporate life throws a lemon at you, take the weekend off, relax, have a tequila and get ready for a joyride! Career ups and downs are tricky
to navigate, more so when you find yourself in a situation where alpha leaders around you cause all the trouble. How do you navigate? How do
you workaround tricky situations? Join me in this fascinating topic of navigating amiss powerful leaders and surviving to live another day.
#careers #corporate. #politics #powerplay #surivival
Are you a good parent? How so? Basis what? Is it because your ward did exceeding well academically? If so, why does the industry have
so much mediocrity? Or are you a proud parent because your child has done exactly what you imagined for them? If so, why are so many children
depressed? Are you a succesful organisation because you hired academically top talent? If so, why do companies fail to grow to their top
potential?
Parenting, academics and your job, are undeniably interconnected isn't it? Yet, with such a compact integration, we have so many anomalies. Think
of those parents whose children are academically challenged fail to show an alternative path or know how to explore other avenues that their
child's talent may offer. Think of those organisations, which are stuck on hiring Pedigree only, and no pun intended, but despite having arguably
the top talent in the country, still struggle with business problems.
Join me in this fascinating BasTalk - where we explore assumptions, myths and reality.
#basTalk #Jobs #Academics #Parenting
BasTalk Leadership Studio presents HR Talks.
When was the last time you did something for the first time? Like having a heart to heart with your HR BP? I am guessing never. Have you wondered why? Why does it trigger butterflies in your stomach? Why does it have your pulse racing? Join me in this fascinating discussion where we have a no-holds barred straight talk with a seasoned HR professional - who share insights on questions which you had, but never really asked.
So this is series has 4 episodes which try and cover the following :
Future of HR Recruitment Developing in house talent. Rapid-fire segment. ( no pun)
In segment 4 - in the final segment, we have a rapid-fire section lined up for you. In this segment, we discuss the most pressing issues with people management, without having to beat around the bush. The questions range from promotions to sucking up to bosses, from challenges at the workplace to the victories we savour along the way.
So if you are a HR professional, or work with them or a leader or an individual contributor - this series will give you a ton of insights into the future of HRBP, the HR process and talent management.
Get your headphones, clear your mind and hop on to BasTalk for this ride! And if you like what you hear, do share with those who care!
#rapidfirequestions #recruitment #basTalk #gyanban #human-resources #HR #people-manager
BasTalk Leadership Studio presents HR Talks. When was the last time you did something for the first time? Like having a heart to heart with your HR BP? I am guessing never. Have you wondered why? Why does it trigger butterflies in your stomach? Why does it have your pulse racing? Join me in this fascinating discussion where we have a no-holds barred straight talk with a seasoned HR professional - who share insights on questions which you had, but never really asked.
So this is series has 4 episodes which try and cover the following :
In segment 3 - we discuss inhouse talent management. With a near rhombus structure in most organizations, how are people managing existing talent visi-a-vis hiring folks from outside. How are modern people managers equipped to nurture top talent? We touch upon aspects of career progression, growth in a competitive landscape and much more.
So if you are a HR professional, or work with them or a leader or an individual contributor - this series will give you a ton of insights into the future of HRBP, the HR process and talent management.
Get your headphones, clear your mind and hop on to BasTalk for this ride! And if you like what you hear, do share with those who care!
#recruitment #basTalk #gyanban #humanresources #HR #peoplemanager
BasTalk Leadership Studio presents HR Talks. When was the last time you did something for the first time? Like having a heart to heart with your HR BP? I am guessing never. Have you wondered why? Why does it trigger butterflies in your stomach? Why does it have your pulse racing? Join me in this fascinating discussion where we have a no-holds barred straight talk with a seasoned HR professional - who share insights on questions which you had, but never really asked.
So this is series has 4 episodes which try and cover the following : Future of HR Recruitment Developing in house talent. Rapid-fire segment. ( no pun)
In segment 2 - we discuss recruitment in post covid normal. What's changed with the turn of the decade? So if you are a HR professional, or work with them or a leader or an individual contributor - this episode will give you a ton of insights into the future of HRBP, the HR process and many more fascinating topics related to human resources. Get your headphones, clear your mind and hop on to BasTalk for this ride! And if you like what you hear, do share with those who care!
#recruitment #basTalk #gyanban #humanresources #HR #peoplemanager
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