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"Us" versus "them" mentality
Leadership versus boss mentality
We and us create unity and team, not you and I
Creating teamwork, collaboration,
Threatened: Owner feels threatened of staff leaving with all the clients
Culture
Expectation
Mission, Vision, and core values
Know your business
Use it to help you make decisions
Use it to help you lead your company
Hiring
As soon as a conflict or situation arrises confront the situation with a solution
Contract: Written agreement for staff
Micro Managing
Perfect or effort
Environment
Thrive or Discourage
Positive
Morale
Conversations
Influence not authority
Lead by example
Visionary
Growing people
Empower your teamHow do you show you value your team?
5 Love language in the workspace
Gifts (card, flowers)
words of affirmation
physical touch (hug, high five)
acts of service (sweep up for them, do their hair
quality time (lunch together, one-on-one)