In this episode of Rethink Retail, host Rebekah Kondrat speaks with Victoria Katsarou, VP of Global Retail at Estée Lauder Companies, live from The Lead.

Victoria unpacks how Estée Lauder blends luxury, innovation, and humanity to shape the future of beauty retail. From building agile teams to staying laser-focused on the consumer experience, her people-first philosophy drives transformation at scale.

We cover:

✔️ Leading with empathy in a global retail org

✔️ How tech enhances, not replaces, the human connection

✔️ Scaling agility across 150+ markets

✔️ What the future of beauty retail looks like

💬 A must-listen for leaders in luxury and innovation.

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