Because You Need to Know®

A global KM perspective from a world reaching KM conference and publishing organization. Enjoy the Knowledge Management insights from Leah Darbyshire, the head of events and books at ARK UK. Recorded 24 May 2019

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Leah Darbyshire is the head of events and books at ARK UK. She has been researching knowledge management globally for thirteen years since producing KM Asia 2006 ─ a 300-person event held in Singapore.

Leah is passionate about connecting people within the KM community and providing practical learning that will make a difference to their organizations. Leah launched a free online version of Inside Knowledge magazine in 2014, which curated KM blogs and tweets from around the world. In 2019 this will be replaced by KM Insight (www.kminsight.co.uk) a free global service offering practical articles and insights from ARK’s expert KM speakers and authors.

ARK currently runs flagship KM conferences in the UK, US and Asia Pacific and publishes books on the most up to date KM challenges, the most recent of these being on the International Organization for Standardization 30401 global knowledge management standard (February 2019).

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Edwin K. Morris is the president and founder of Pioneer Knowledge Services which produces this educational program, Because You Need To Know. It is part of the mission to educate and bring awareness around knowledge management and nonprofit concerns. pioneer-ks.org/

Find out about the challenges and experiences from the nonprofit world of organ donation with Mario Hicks, the Advancement Manager with Unyts (Upstate New York Transplant Services.). http://www.unyts.org/

Recorded 26 April 2019

Mario is currently responsible for Annual, Major, and planned giving for Unyts. Prior to coming to Unyts, Mario spent 3.5 years with Buffalo state as Director of Annual Giving.

Mario is a Certified Fund Raising Executive with an MBA from the University of New Haven. He is currently pursuing a Doctorate in Business Administration with an interest in Non-profit mergers and acquisition from George Fox University.

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Edwin K. Morris is the president and founder of Pioneer Knowledge Services which produces this educational program, Because You Need To Know. It is part of the mission to educate and bring awareness around knowledge management and nonprofit concerns. pioneer-ks.org/

Discover the insights and vision for the Knowledge Management future in the knowledge economy. Listen as Moria Levy Ph.D. embarks on the future of KM.

Moria Levy, Ph.D., serves as CEO and owner of ROM Knowledgeware, a leading KM solutions firm in Israel (30 employees). Levy has over 30 years’ experience with 20 of those years working in Knowledge Management.

Levy is the known to be the most active researcher of KM in Israel. Her research “WEB2.0 implications on Knowledge Management” has been cited over 500 times and was recognized as a KM “classic research”

She leads the Ministry of Educations’ Knowledge Management studies program which is taught in high schools throughout the country.

Levy has published several research articles on the discipline of KM and is the author of several KM related books. Levy is the chairman of the Israeli Knowledge Management Forum, which unites all KM parties in Israel.

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Edwin K. Morris is the president and founder of Pioneer Knowledge Services which produces this educational program, Because You Need To Know. It is part of the mission to educate and bring awareness around knowledge management and nonprofit concerns. pioneer-ks.org

The view of knowledge management from within the United States Army. Creating value in the enterprise while steering the culture. The challenges and insights from Matthew Viel, Deputy of the KM Office/Knowledge Management Officer at US Army Pacific (USARPAC). Recorded 11 April 2019

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Edwin K. Morris is the president and founder of Pioneer Knowledge Services which produces this educational program, Because You Need To Know. It is part of the mission to educate and bring awareness around knowledge management and nonprofit concerns. pioneer-ks.org/

Aprill Allen details Knowledge Centered Services (KCS) and how knowledge is flowing to customers and clients with proficiency and speed.

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Recorded 10 April 2019

Aprill Allen is managing director and principal consultant of Knowledge Bird. As a certified Knowledge Centered ServiceⓇ trainer, she helps customer support teams and IT service desks work more effectively with organizational know-how in order to serve their customers better. Aprill also monitors emerging knowledge tech, is an angel investor, and advises growing startups needing to scale their customer service functions. https://knowledgebird.com/

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Edwin K. Morris is the president and founder of Pioneer Knowledge Services which produces this educational program, Because You Need To Know. It is part of the mission to educate and bring awareness around knowledge management and nonprofit concerns. https://pioneer-ks.org/

Discussions of what organizations want when seeking knowledge management help.

Recorded 24 April 2019

Edwin K. Morris is the president and founder of Pioneer Knowledge Services which produces this educational program, Because You Need To Know. It is part of the mission to educate and bring awareness around knowledge management and nonprofit concerns. https://pioneer-ks.org/

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Anthony J Rhem, PhD., is an Information Systems executive and since 1990 has served as CEO/Principal Consultant of A.J. Rhem & Associates, a privately held system integration consulting, training & research firm specializing in Knowledge Management (KM) and Artificial Intelligence (AI). Dr. Rhem consults with venture capitalist and investment firms specifically as it pertains to technology innovations, best practices and trends.

He is a prolific writer with dozens of articles for trade journals in technology, management and law, and is a recognized thought leader and Dr. Rhem is an active presenter at KM and AI conferences globally.

Listen to this KM visionary share her organizational and research experience with companies centered around Portugal.

Recorded 29 March 2019

Edwin K. Morris is the president and founder of Pioneer Knowledge Services which produces this educational program, Because You Need To Know. It is part of the mission to educate and bring awareness around knowledge management and nonprofit concerns. https://pioneer-ks.org/

Ana Neves is the founder and managing director of Knowman, a consulting company which provides strategic guidance and support to organisations and communities keen to improve their operation through a better use of knowledge. She narrows the gap between knowledge management, internal communication and collaboration, focusing on processes, culture and tools.

Past experience includes: Senior Consultant at Headshift, Knowledge Network Manager in agencies of the British Department of Health, Cultural Change Manager at a large British bank, etc. She co-edited two books on knowledge management.

She is the organiser of Social Now, a very unique conference which applies many KM principles and techniques to offer participants a rich learning experience focused on the use of enterprise social tools that improve knowledge sharing, retention, collaboration and internal communications.

Ana coordinates the CivicTech work group at APDSI (Portuguese Association for the Promotion and Development of the Information Society).

In 2001 she created KMOL, a website dedicated to knowledge management and organisational learning in Portuguese language. http://kmol.online.pt/category/blog http://knowman.pt

Data is foundational to knowing. Set up your business with a designed and thorough knowledge architecture. Join to hear more from Annie Green PhD.

According to Green:

• The conduit to actionable data and information are the tools and systems used to capture, store, manipulate, disseminate and present. However, we must bring together the thought leaders and experts to gain a clear view of how to build structures that enable dissemination of intelligence and knowledge.

• Seeking and finding intelligence and new ways of improving the current state should not be done in the aftermath of negative outcomes. Consider if the effort of being proactive is more valuable than the cost of being reactive.

• Communication is duplex. Not only do machines augment humans, but humans augment machines. Ensure their congruency, resilience and integration.

This was recorded 26 Mar 2019.

Edwin K. Morris is the president and founder of Pioneer Knowledge Services which produces this educational program, Because You Need To Know. It is part of the mission to educate and bring awareness around knowledge management and nonprofit concerns. pioneer-ks.org/

Annie Green

Annie is a published author, speaker, lecturer, journal reviewer and a member of several brain trust/think tanks. She was the co-founder of the Knowledge Management Education Forum (KMEF); served as Chair of the Association for Intelligent Information Management KM Competencies team; and served as the chair of the International Conference on Intellectual Capital and Knowledge Management (ICICKM) 2013. She is the creator of the Framework of Intangible Valuation Areas (FIVA), a model that identifies intangible assets within the business structure

Also she created the Business Reasoning, Analytics, Intelligence Network (BRAIN), a model that identifies the components to establish artificial intelligence in the business enterprise structure. She has a Doctor of Science (D.Sc.) from George Washington University and a Masters in Information Systems (M.S.I.S) from George Mason University.

Her KM focus is on building an architecture that leverages data, intelligence and knowledge to build a thinking organization. She has built a career on the effective and efficient operations of organizations’ and she prides herself on being an evangelist for individual and organizational thinking that leverages data, intelligence and knowledge.

Is your organization learning? Does the culture have the trust to collaborate well? Find out what it takes to enable knowledge flow with our guest Nancy M. Dixon PhD.

This was recorded 26 Mar 2019.

Edwin K. Morris is the president and founder of Pioneer Knowledge Services which produces this educational program, Because You Need To Know. It is part of the mission to educate and bring awareness around knowledge management and nonprofit concerns. https://pioneer-ks.org/

Common Knowledge Associates http://www.commonknowledge.org/

Nancy M. Dixon is a former academic turned consultant. Before starting her own company in 2000, Common Knowledge Associates, she was a tenured professor and Department Chair of Administrative Sciences at the George Washington University, and before that a professor at the University of Texas. Her current research is focused on how to create psychologically safe environments for teams, both virtual and face-to-face to learn with and from each other. She believes that organizations learn when groups across the organization hold regular reflective conversations about work issues. Her latest thinking can be found in her blog nancydixonblog.com.

Dr. Dixon has worked with a wide range of corporate, government and non-profit organizations, including Huawai Technologies Ltd., Bose, ConocoPhillips, Ecopetrol, Netherlands Railroad, the US Army, the Defense Intelligence Agency, USAID, United Way World Wide, The World Bank Group and NASA.

Knowledge put to action shapes the future. I invite you to journey with our special guest Professor Dave Snowden to discover insights in the realm of what truly strategic and society changing knowledge management can be.

This was recorded 05 Mar 2019.

Edwin K. Morris is the president and founder of Pioneer Knowledge Services which produces this educational program, Because You Need To Know. It is part of the mission to educate and bring awareness around knowledge management and nonprofit concerns. pioneer-ks.org/

Dave Snowden divides his time between two roles: founder Chief Scientific Officer of Cognitive Edge and the founder and Director of the Centre for Applied Complexity at the University of Wales. His work is international in nature and covers government and industry looking at complex issues relating to strategy, organizational decision making and decision making. He has pioneered a science-based approach to organizations drawing on anthropology, neuroscience and complex adaptive systems theory. He is a popular and passionate keynote speaker on a range of subjects and is well known for his pragmatic cynicism and iconoclastic style.

He holds positions extra-ordinary Professor at the Universities of Pretoria and Stellenbosch as well as visiting Professor at Bangor University in Wales. He has held similar positions at Hong Kong Polytechnic University, Canberra University, the University of Warwick and The University of Surrey. He held the position of senior fellow at the Institute of Defense and Strategic Studies at Nanyang University and the Civil Service College in Singapore during a sabbatical period in Nanyang.

His paper with Boone on Leadership was the cover article for the Harvard Business Review in November 2007 and won the Academy of Management aware for the best practitioner paper in the same year. He has previously won a special award from the Academy for originality in his work on knowledge management. He is a editorial board member of several academic and practitioner journals in the field of knowledge management and is an Editor in Chief of E:CO. In 2006 he was Director of the EPSRC (UK) research program on emergence and in 2007 was appointed to an NSF (US) review panel on complexity science research.