In this episode, Dennis Shirley, Vice President of Revenue Cycle at UnityPoint Health, discusses how his team earned national recognition for excellence in denial management. He shares how data, clinical collaboration, and cautious adoption of automation and AI are helping to transform their revenue cycle operations while enhancing the patient financial experience.

In this episode, Catherine LoPresti, VP of Professional Revenue Cycle Operations at Hackensack Meridian Health, shares how her time at Walmart Connect reshaped her approach to healthcare operations, from leveraging real-time data to empowering physicians and driving patient-centered innovation.

In this episode, Dr. Jerilyn Morrissey, Chief Medical Officer at CorroHealth, shares her unique insights from practicing medicine, working with payers, and leading innovation in the clinical revenue cycle. She discusses the rising friction in the payer-provider relationship, Medicare Advantage challenges, and how thoughtful technology adoption can transform hospital operations.

In this episode, John Orsini, Executive VP and CFO of Northwestern Medicine, shares insights into managing financial sustainability amid federal reimbursement challenges, the health system’s strategic focus on service line growth, and how innovations like AI and hospital-at-home programs are shaping the future of care.

In this episode, Janice Polo, EVP and CFO of BayCare Health System, shares insights into her her 35-year journey at BayCare, key strategies in workforce optimization, leveraging AI for efficiency, and how the organization maintains financial strength amid industry headwinds.

In this episode, Todd Conklin, CFO of Care New England, shares key trends shaping healthcare finance, including policy shifts, the role of AI, and strategic growth priorities. He also discusses how the system is meeting community needs while navigating financial transformation and preparing for the future.

In this episode, Sandra Johnson, Vice President & Chief Revenue Officer at MedStar Health, discusses how her team is navigating increasing denials, Medicaid re-enrollment challenges, and regional layoffs—all while leading a major revenue cycle and business transformation. She also shares how building a strong, supportive culture is key to effective leadership in healthcare today.

In this episode, Mike Browning, Senior Vice President and CFO of OhioHealth, discusses the health system's growth strategy, including recent acquisitions and partnerships, as well as key industry trends like reimbursement changes, AI in healthcare, and improving access to care. He also shares insights on OhioHealth's focus on value creation and customer-friendly services.

Charlton Park, CFO and Chief Analytics Officer at University of Utah Health, explores the trends the organization is focused on, including AI and automation efforts like AI scribe solutions and streamlining business processes. He also addresses ongoing challenges with payers and the complexities of the 340B drug pricing program. Park outlines how Utah Health is tackling the growing demand for services through a comprehensive growth plan, including the launch of the ambitious "West Valley City Project."

Vincent Tammaro, Executive Vice President and CFO at Mount Sinai, discusses current healthcare trends such as the rising costs and rapid adoption of technology. He highlights how the organization is leveraging AI to boost productivity and operational efficiency. Vincent also shares what excites him most about Mount Sinai’s future, including innovation, strategic growth, and the transformative potential of emerging technologies.