The performance of a company is linked to the quality of its employees. However, a faulty interview process can unbalance the equation for success in frequently undetected ways. In this episode of the Cornell Keynotes podcast from eCornell, JR Keller, associate professor of human resource studies at the Cornell ILR School, joins host Chris Wofford to explore five ways to create a better experience for candidates and interviewers:

• Reduce anxiety
• Value the candidate’s time
• Use quality, targeted prompts and questions
• Ensure consistency
• Develop an evaluation plan

Additional topics in this episode include:

• “Good hire” rates
• Expectation management
• Consistent small talk
• Performance-predicting interview questions
• Lazy interview questions
• Internal vs. external candidates
• Structured interviews
• Video interviewing with AI plugins

Did you enjoy this episode of the Cornell Keynotes podcast? Watch the full Keynote.

Check out a previous episode with JR Keller about hiring internally: How to Mobilize Your Internal Top Talent.

Learn more in eCornell’s online human resources programs, including the Diversity, Equity, and Inclusion: Building a Diverse Workforce certificate authored by JR Keller.

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