Become a Global Leader

When you are job searching, you want to communicate professionally and confidently in your interviews, and also when you start your new role.

You want to know the key cultural dynamics so you can make a great impression and connect well with recruiters, managers and your new team when you start.

These were the themes of a recent workshop I did for Roehampton University for their postgrad students.

Although this was targeted at students in their early stages of career, I felt these themes were relevant for anybody job searching or establishing a new direction to their career in the UK today, and wanted to share topline insights here for everyone to benefit from!

In today's episode, we explore professional communication and culture for the UK.

What you will learn in this episode:

• How much time is wasted in the workplace due to communication issues
• Communication matters for your career
• Key cultural principles for working in the UK
• Interpreting feedback in the UK: what you might hear, and what it really means
• Approach to writing professional emails
• Professional emails: common mistakes

Resources:

• Message me if you are job searching, and want support for professional communication, CV writing, and interview practice for your next international job move: https://culturecuppa.com/contact
• Listen to Episode 040 'Giving & receiving feedback': https://culturecuppa.com/podcasts/giving-and-receiving-feedback
• Listen to Episode 019 'Effective, professional emails': https://culturecuppa.com/podcasts/effective-professional-emails
• Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights
• Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson
• Email me: [email protected]
• Website: https://culturecuppa.com

Feedback is a gift, according to the old adage, and yet sometimes that gift is unwanted, rejected or causes problems we did not anticipate.

We have to understand when we give feedback, this is our observation of the situation in the moment from our point of view.

We may not be aware how our culture influences our perceptions of the context, the drivers, motivations and intentions, and that might mean that we do not see how others interpret the events either.

Equally, culture will impact how the other person reacts to the feedback, and this can help us anticipate the conversations that come up.

In today's episode, we explore how to give and receive feedback.

What you will learn in this episode:

• The purpose of feedback
• The role of culture when giving feedback
• Setting up the conversation
• Adapting your feedback approach with cultural intelligence
• How culture impacts how people react to feedback
• Best ways to approach receiving feedback
• Making sure feedback really lands with you

Resources:

• Message me if you are an international executive on their journey to the next level who wants to elevate and amplify their communication to leadership levels: https://culturecuppa.com/contact
• Listen to Episode 26 'Cultural Values, not stereotypes': https://culturecuppa.com/podcasts/cultural-values-not-stereotypes
• Listen to Episode 25 'Listening, a radical decision': https://culturecuppa.com/podcasts/listening-a-radical-decision
• Listen to Episode 22 'Making your non-verbal communication work': https://culturecuppa.com/podcasts/making-your-non-verbal-communication-work
• Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights
• Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson
• Email me: [email protected]
• Website: https://culturecuppa.com

Collaboration tools are great for productivity and efficiency, and although we have more meetings than ever, they are becoming shorter on average and there seems to be less time to connect, get to know each other and have the human touch.

The benefits of conversations are well researched for the individual- they can improve your mood, feeling of connection and belonging to a group, and can also be beneficial for career and productivity, especially when working across functions, departments and cultures.

Conversations also have a great impact on teams including building trust, boosting morale and creating opportunities to learn something new about the world through another point of view.

Social wellbeing is more important than ever, especially when working for the majority of time remotely and or in a hybrid way.

Knowing how to create good conversations is a social skill, and some argue an art, in which we are losing our capabilities. I know that if we can make people feel at ease through our conversation and help them smile, we bring little moments of joy and connection to the world.

In today's episode, we explore how to have good conversations.

What you will learn in this episode:

• The benefits of conversations for the individual and the team
• Set an intention
• Find space
• Demonstrate your listening
• Be curious about what you can learn
• Find the connectors
• Sharing reciprocity
• Ask for their opinion
• Observe their verbal and non-verbal communication

Resources:

• Message me if you are an international executive on their journey to the next level who wants to elevate and amplify their communication to leadership levels: https://culturecuppa.com/contact/
• Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights
• Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson
• Email me: [email protected]
• Website: https://culturecuppa.com

"It is the long history of humankind... that those who learned to collaborate and improvise most effectively have prevailed." - Charles Darwin

Charles Darwin shared these words almost 200 years ago, speaking about ancient human history, and yet these words resonated with me when thinking about the future of work.

The emphasis on our ability to collaborate and improvise is as true today, as it was 200 years ago, and in all our human evolution, and will be very much true as we move into a new era with AI impacts on the world of work.

Today I share in this episode my views on the critical skills for working cross culturally in the future of work, which was part of my recent keynote for Roehampton University's Global Leadership Programme for the Future of Work Conference.

What you will learn in this episode:

• What is happening in the current moment
• The future of the work is now
• Navigating a culturally diverse world with AI
• Developing your human skills
• Cultural values: an inclusive language to explore differences
• The critical success factors for the future of cross cultural work

Resources:

• Message me if you are an international executive on their journey to the next level who wants to elevate and amplify their communication to leadership levels for your current role and future career: https://culturecuppa.com/contact
• Listen to Episode 033 on AI & staying relevant in the workplace: https://culturecuppa.com/podcasts/ai-and-staying-relevant-in-the-workplace
• Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights
• Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson
• Email me: [email protected]
• Website: https://culturecuppa.com

Do you worry about how you sound and come across at work?

Do you feel like you're not fully heard or visible?

I often meet international executives who feel blocked in their communication confidence. They are on their journey to the next level and want to elevate and amplify their communication to leadership levels.

They are knowledgeable, talented and expert at what they do.

Yet somehow their communication confidence holds them back. Maybe this is you too?

You want to build your confidence to speak up, talk clearly, concisely and with impact, and share your value as a next-level leader.

Imagine speaking like the global leader you aspire to be. In today's episode we're talking about key blockers to communication confidence and strategies to deal with them.

What you will learn in this episode:

• The key communication confidence blockers:
  • You label and judge yourself
  • The perfectionism trap
  • Comparing yourself to others
  • Avoidance and holding yourself back from opportunities
• The strategies to build your confidence to speak up and share your value as a next-level leader.

Resources:

• Message me if you are an international executive on their journey to the next level who wants to elevate and amplify their communication to leadership levels: https://culturecuppa.com/contact/
• Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights
• Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson
• Email me: [email protected]
• Website: https://culturecuppa.com

World Cultural Diversity Day promotes dialogue and development and is on 21st May in 2023.

I am grateful in my business that I get to work with a huge diversity of nationalities and cultures, from a range of almost 40 countries to date and my goal is to work with people from at least 100 countries!

I am incredibly curious, which is why I love what I do. I help my clients to develop their communication and cultural skills, and yet I often learn as much about different cultures through our coaching and training together, which opens my world further.

That's why I want to talk about cultural diversity in today's episode and share with you the key points from my masterclass I created for the STEMAZING Women Membership group, which encourages and supports women in STEAM careers to fulfil their potential.

We all know, communication is key in building connected teams in every industry, so how do we communicate effectively in diverse teams with people from different backgrounds and cultures?

Here I share the strategies to bring the best out of everyone at work through the simple things we say and do.

What you will learn in this episode:

• Culturally diverse teams can experience communication challenges
• Cultural values can give us an inclusive language to discuss differences
• Why developing CQ Cultural Intelligence can help
• How we can become more inclusive with our communication approach
• Strategies to be more inclusive and become a cultural ally

Resources:

• Message me if you are an international executive on their journey to the next level who wants to elevate and amplify their communication to leadership levels: https://culturecuppa.com/contact
• Listen to Episode 026: Cultural Values, not stereotypes: https://culturecuppa.com/podcasts/cultural-values-not-stereotypes
• Listen to Episode 028: The worst business jargon and what to replace it with: https://culturecuppa.com/podcasts/the-worst-business-jargon
• Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights
• Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson
• Email me: [email protected]
• Website: https://culturecuppa.com

No matter how good your relationships are usually in your team, with your customers or external partners, conflict can happen, sometimes when we least expect it. So how do we handle this when relationships matter to us?

I was part of a panel recently sharing my perspective on why conflict happens, how we can overcome it to achieve greater alignment and understanding, and the best practices for effective communication in conflict situations.

We need to have the emotional intelligence and the cultural intelligence to find a way through professionally. Here I share my key insights and strategies for you to understand conflict and find the solutions.

What you will learn in this episode:

• Why conflict happens
• Cultural values which influence our conflict styles
• How to listen and communicate to move through conflict
• Plan the conversation
• Listen with your eyes
• Build a communication bridge
• How team communication charters can help

Resources:

• Discover more about our team Communication & Cultural Intelligence training programmes to explore solutions to resolve conflict in your team: https://culturecuppa.com/leaders-and-managers
• Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights
• Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson
• Email me: [email protected]
• Website: https://culturecuppa.com

Imagine you're at an informal networking event, conference or team event, where you don't know anybody else.

You're by yourself, you walk in the room, you smell the coffee, and you hear laughter from groups already deep in conversation.

How do you ease into mingling and socializing? How do you feel confident in opening the conversation, even if you are introvert?

How do you feel relaxed, join a group and start?

This is an action episode, so grab some paper, take notes and put this into action!

What you will learn in this episode:

• Overcoming the fear - the goal of starting a conversation
• How to prepare
• 7 top conversation starters for you to try
• Open ended questions
• How to share about yourself
• Focusing on how you can help others

Resources:

• Discover more about our Communication Confidence coaching programme to elevate your conversations and networking impact: https://culturecuppa.com/individuals
• Listen to episode 23: Networking Conversation Strategies: https://culturecuppa.com/podcasts/networking-conversation-strategies
• Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights
• Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson
• Email me: [email protected]
• Website: https://culturecuppa.com

How can we maintain a uniquely human edge in this period of rapid evolution of ChatGPT and AI?

How do we remain relevant and offer a compelling difference in the workplace compared to AI?

How do we communicate, connect and create in this new world?

I was part of a panel recently, sharing and listening to the latest perspectives on the human difference in AI and what skills are essential for our future careers.

In today's episode I share my own perspective on why communication and cultural intelligence skills will keep us relevant and why.

What you will learn in this episode:

• Change is not tomorrow, it's now
• What humans can uniquely offer
• How we will build and demonstrate trust
• What are the human skills that will keep us relevant
• Why the difference is in our communication skills
• The role of culture in emotional intelligence

Resources:

• Explore our Communication and CQ cultural intelligence programmes for teams: https://culturecuppa.com/leaders-and-managers
• Listen to episode 25 on listening: https://culturecuppa.com/podcasts/listening-a-radical-decision
• Listen to episode 22 on non-verbal behaviour: https://culturecuppa.com/podcasts/making-your-non-verbal-communication-work
• Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights
• Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson
• Email me: [email protected]
• Website: https://culturecuppa.com

There tends to be a universal view of leadership, and that a good leader has a pre-defined set of skills and characteristics.

However, the way people want to be led as a team may vary from culture to culture.

What has worked for you as a leader in the past may not transfer across, and there may be issues when you relocate or start a new role heading up a diverse team based in different countries.

In today's podcast episode we explore different approaches to leadership, and how cultural values impact a team's view of good leadership, and the CQ cultural intelligence strategies you can use to be more effective.

What you will learn in this episode:

• The different styles of leadership
• Cultural values which impact expectations of leadership
• Your CQ Cultural Intelligence approach to leadership
• Strategies to adapt your leadership style

Resources:

• Explore our CQ cultural intelligence assessments and training for leaders: https://culturecuppa.com/leaders-and-managers
• Episode 026: Cultural Values, not Stereotypes: https://culturecuppa.com/podcasts/cultural-values-not-stereotypes
• Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights
• Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson
• Email me: [email protected]
• Website: https://culturecuppa.com