Behind the Gates

Behind the Gates

By Ed Chapman & Michael HerdSportsBusinessGolfManagement
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Behind the Gates episodes

  • Elaine Patterson | Finding Joy in Experiences

    The conversation covers Elaine Patterson's professional career, her experience as the spouse of a club manager, and the challenges of relocation. It delves into the importance of authenticity, personal growth, and prioritising personal and professional life.

    The conversation covers various aspects of being married to a club manager, including the impact on relationships, the importance of perspective, and the unique dynamics of the club industry. It also delves into the significance of communication, setting boundaries, and finding joy in the experience.

    Takeaways

    • Authenticity in leadership
    • The importance of prioritising personal and professional life. Perspective and self-understanding are crucial for navigating the challenges of being married to a club manager.
    • Communication, setting boundaries, and finding joy in the experience are key to a successful relationship with a club manager.

    Chapters

    • 00:00 Introduction and Professional Career
    • 04:54 Married to a Club Manager
    • 09:50 HR and Leadership in Different Industries
    • 14:54 Finding a Thought Partner
    • 19:56 Authenticity and Personal Growth
    • 24:52 Prioritising Personal and Professional Life
    • 29:55 Relocation and Decision-Making
    • 37:29 The Importance of Perspective
    • 55:24 The Unique Dynamics of the Club Industry

    This episode is brought to you by

    • Kopplin Kuebler & Wallace. The most trusted name in executive search and consulting. People focused, quality driven. https://kkandw.com
    • Club Connections. Club Connections works with private clubs globally to strengthen member experience through better communication, storytelling and engagement. Founded by Emily McCarvill, the business partners with clubs to ensure the way they communicate reflects the culture and standards behind the gates. https://www.linkedin.com/company/clubconnections/
    • SHANX Mini Golf. SHANX Mini Golf is an Australian company known for producing some of the world's best mini golf courses. https://shanxminigolf.com.au

    They're not the typical novelty putt-putt with windmills and clowns—instead, they build bespoke, high-quality 18-hole courses using synthetic turf, challenging terrain inspired by actual golf, often located at or near real golf clubs. Their architect is responsible for a few of the world's top 100 golf courses, too! 

    Contact the SHANX team and mention BTG podcast for a complimentary site feasibility assessment!

    59 min
  • Sarab Singh | Building Social Capital

    Sarab Singh, of Corporate Sherpas, shares insights on change leadership, modern leadership, and the importance of a learning mindset. He discusses the challenges of leading in a VUCA environment, the role of authentic leadership, and the neuroscientific approach to decision making. The conversation delves into various aspects of effective leadership, communication, and change management. It explores the challenges of leadership, the importance of empathy and active listening, and the value of setting up experiments to drive change. Additionally, it emphasizes the significance of building strong relationships and social capital within a team.

    Takeaways

    • Authentic leadership is essential in a VUCA environment.
    • A growth mindset and a learning-oriented approach are crucial for modern leaders. Effective leadership requires empathy and active listening.
    • Setting up experiments and learning from failure are essential for driving change.

    Chapters

    • 00:00 Introduction to Corporate Sherpas
    • 07:48 Learning Mindset and Neuroscientific Approach
    • 25:52 Navigating Leadership Challenges
    • 31:06 Empathy and Active Listening
    • 36:09 The Value of Setting Up Experiments
    • 42:24 Navigating the Change Curve
    • 47:28 The Importance of Social Capital

    Links

    Corporate Sherpas

    https://corporate-sherpas.au

    Base Camp - A Corporate Sherpas Podcast

    Apple Podcasts

    https://podcasts.apple.com › podcast › base-camp-a-cor...

    This episode is brought to you by

    • Kopplin Kuebler & Wallace. The most trusted name in executive search and consulting. People focused, quality driven. https://kkandw.com
    • Club Connections. Club Connections works with private clubs globally to strengthen member experience through better communication, storytelling and engagement. Founded by Emily McCarvill, the business partners with clubs to ensure the way they communicate reflects the culture and standards behind the gates. https://www.linkedin.com/company/clubconnections/
    • SHANX Mini Golf. SHANX Mini Golf is an Australian company known for producing some of the worlds best mini golf courses. https://shanxminigolf.com.au

    They’re not the typical novelty putt-putt with windmills and clowns—instead, they build bespoke, high-quality 18-hole courses using synthetic turf, challenging terrain inspired by actual golf, often located at or near real golf clubs. Their architect is responsible for a few world top 100 golf courses too! 

    Contact the SHANX team and mention BTG podcast for a complimentary site feasibility assessment!

    53 min
  • Tom Wallace, CCM, CCE, ECM | Authenticity and self awareness

    The conversation with Tom Wallace covers his journey from early career beginnings to his leadership roles at prestigious golf clubs. It delves into his personal reflections, his father's influence, and the importance of work-life balance. Tom's authenticity and competitiveness are key takeaways from the discussion.

    The conversation delves into the themes of leadership, mentorship, career development, adaptability, authenticity, and self-awareness. It explores the attributes of effective leadership across different generations and the importance of reflection in one's career journey.

    Takeaways

    • Authenticity
    • Competitiveness Leadership Attributes
    • Mentorship
    • Career Development

    Chapters

    • 00:00 Introduction to Tom Wallace
    • 07:10 Personal Reflections and Takeaways
    • 26:27 Influence of Father and Work-Life Balance
    • 31:54 Leadership and Mentorship
    • 45:31 Adaptability and Authenticity
    • 53:47 Leadership Attributes Across Generations

    This episode is brought to you by

    • Kopplin Kuebler & Wallace. The most trusted name in executive search and consulting. People focused, quality driven. https://kkandw.com
    • Club Connections. Club Connections works with private clubs globally to strengthen member experience through better communication, storytelling and engagement. Founded by Emily McCarvill, the business partners with clubs to ensure the way they communicate reflects the culture and standards behind the gates. https://www.linkedin.com/company/clubconnections/
    • SHANX Mini Golf. SHANX Mini Golf is an Australian company known for producing some of the worlds best mini golf courses. https://shanxminigolf.com.au

    They’re not the typical novelty putt-putt with windmills and clowns—instead, they build bespoke, high-quality 18-hole courses using synthetic turf, challenging terrain inspired by actual golf, often located at or near real golf clubs. Their architect is responsible for a few world top 100 golf courses too! 

    Contact the SHANX team and mention BTG podcast for a complimentary site feasibility assessment!

    57 min
  • Denny Corby | Hospitality is Magic

    Denny Corby shares his journey from a family business to a career in magic and entertainment, navigating the pandemic, reviving Private Club Radio, and embracing adaptability and resilience. He emphasises the importance of commitment, curiosity, and embracing imperfection, drawing from his experiences and lessons learned from his family's business.

    The conversation explores the art of adaptation, reading the room, and observing club culture. It delves into the impact of leadership on team dynamics, the importance of vibe and tribe, and the significance of hiring for culture fit. It also discusses behavioural issues in leadership, effective language and communication, and the parallels between leadership and magic.

    Takeaways

    • Adaptability and resilience are essential in navigating uncertainty and challenges.
    • Commitment, curiosity, and embracing imperfection are key to success in business and entertainment. Adaptation and observation are crucial in club culture and leadership.
    • Vibe attracts tribe - the importance of hiring for culture fit.

    Chapters

    • 00:00 Introduction and Sponsorship
    • 05:44 Reviving Private Club Radio
    • 11:39 Embracing Imperfection and Agility
    • 18:09 Authenticity and Adaptation
    • 23:24 Reading the Room
    • 29:30 Club Culture and Leadership Impact
    • 35:10 Behavioural Issues in Leadership
    • 42:24 Making It Happen

    Links

    Denny's LinkedIn https://www.linkedin.com/in/dennycorby/

    Private Club Radio

    https://www.privateclubradio.com

    Denny Corby

    https://www.dennycorby.com

    This episode is brought to you by

    • Kopplin Kuebler & Wallace. The most trusted name in executive search and consulting. People focused, quality driven. https://kkandw.com
    • Club Connections. Club Connections works with private clubs globally to strengthen member experience through better communication, storytelling and engagement. Founded by Emily McCarvill, the business partners with clubs to ensure the way they communicate reflects the culture and standards behind the gates. https://www.linkedin.com/company/clubconnections/
    • SHANX Mini Golf. SHANX Mini Golf is an Australian company known for producing some of the world's best mini golf courses. https://shanxminigolf.com.au

    They’re not the typical novelty putt-putt with windmills and clowns—instead, they build bespoke, high-quality 18-hole courses using synthetic turf, challenging terrain inspired by actual golf, often located at or near real golf clubs. Their architect is responsible for a few world top 100 golf courses too! 

    Contact the SHANX team and mention BTG podcast for a complimentary site feasibility assessment!

    44 min
  • Jim Rohrstaff | Bag room to Boardroom

    The conversation delves into Jim Rohrstaff's passion for golf and his journey in creating a world-class experience in the golf industry. From his early golf experiences to his transition to Southern California, meeting industry leaders, and his philosophy of creating a great work environment, Jim shares insights on hiring the right people, balancing time, and taking his family on the journey. He also discusses the concept of hardware and software, servant mindset, and breaking through mental limits. The conversation delves into the power of risk assessment and the importance of trust in decision-making. It also explores the development of golf courses and the potential of emerging markets in the industry.

    Takeaways

    • Passion for Golf
    • Creating a World-Class Experience Risk assessment
    • Golf course development

    Chapters

    • 00:00 Introduction and Sponsorship
    • 07:05 Servant Mindset and Desire to Please
    • 13:38 Hardware and Software Concept
    • 19:29 Balancing Time and Managing Projects
    • 26:31 Breaking Through Mental Limits
    • 44:44 Golf Course Development and Emerging Markets

    Links

    Legacy Partners | Exclusive New Zealand Real EstateTe Arai Links

    This episode is brought to you by

    • Kopplin Kuebler & Wallace. The most trusted name in executive search and consulting. People focused, quality driven. https://kkandw.com
    • Club Connections. Club Connections works with private clubs globally to strengthen member experience through better communication, storytelling and engagement. Founded by Emily McCarvill, the business partners with clubs to ensure the way they communicate reflects the culture and standards behind the gates. https://www.linkedin.com/company/clubconnections/
    • SHANX Mini Golf. SHANX Mini Golf is an Australian company known for producing some of the worlds best mini golf courses. https://shanxminigolf.com.au

    They’re not the typical novelty putt-putt with windmills and clowns—instead, they build bespoke, high-quality 18-hole courses using synthetic turf, challenging terrain inspired by actual golf, often located at or near real golf clubs. Their architect is responsible for a few world top 100 golf courses too! 

    Contact the SHANX team and mention BTG podcast for a complimentary site feasibility assessment!

    56 min
  • Behind the Gates | A brand new podcast

    The Behind the Gates podcast launches, and its hosts, Ed Chapman, CCM, and Michael Herd, discuss their experience co-hosting, their different approaches to asking questions, and the importance of authenticity in conversations. They share insights into how they got started, the fascinating conversations they've had, and the launch of the podcast with its partners. The hosts also engage the audience and encourage participation.

    Takeaways

    • Importance of authenticity in podcast conversations
    • Engaging the audience and encouraging participation

    This episode is brought to you by

    • Kopplin Kuebler & Wallace. The most trusted name in executive search and consulting. People focused, quality driven. https://kkandw.com
    • Club Connections. Club Connections works with private clubs globally to strengthen member experience through better communication, storytelling and engagement. Founded by Emily McCarvill, the business partners with clubs to ensure the way they communicate reflects the culture and standards behind the gates. https://www.linkedin.com/company/clubconnections/
    • SHANX Mini Golf. SHANX Mini Golf is an Australian company known for producing some of the world's best mini golf courses. https://shanxminigolf.com.au

    They're not the typical novelty putt-putt with windmills and clowns—instead, they build bespoke, high-quality 18-hole courses using synthetic turf, challenging terrain inspired by actual golf, often located at or near real golf clubs. Their architect is responsible for a few of the world's top 100 golf courses, too! 

    Contact the SHANX team and mention BTG podcast for a complimentary site feasibility assessment!

    Links

    https://www.linkedin.com/in/edchapmanclubindustryleader/

    https://www.linkedin.com/in/michael-herd-2686598b/

    12 min
  • #36: Navigating difficult conversations in the workplace | Spaska Ivanov

    Spaska Ivanov, Assistant General Manager at Rehoboth Beach Country Club in Delaware, USA, joins me in this episode of The Modern Club Management Podcast.


    This conversation focuses on navigating challenging conversations in the workplace. We discuss how to approach them, framing the conversation, the importance of setting clear expectations, and giving permission to others to have tough conversations. It was an enjoyable discussion about a topic that all managers need to be skilled at but something which we can only become more comfortable with by doing repetitions!


    I hope you enjoy his episode. If you would like to ask Spaska any questions or connect with her about this topic, she has kindly offered to share her email address.


    [email protected]

    Spaska Ivanov

    Assistant General Manager

    Rehoboth Beach Country Club

    If you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.


    FOLLOW>

    https://shows.acast.com/the-modern-club-management-podcast

    Instagram: @edchapman1986 and @michaelherdkkw

    YouTube: The Modern Club Management Podcast

    LinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/

    Hosted on Acast. See acast.com/privacy for more information.

    34 min
  • #35: Michael Herd | Employer branding and EQ for leaders

    Michael Herd, Head of International Search & Consulting, from Kopplin, Kuebler & Wallace joins me on this episode to discuss trends in Club management, hiring, AI, EQ, employer branding, and "The One Thing" approach to hiring.


    This is a wide-ranging conversation that touches on lots of aspects of the Club industry, hiring, future trends, and how employers can create a brand to make themselves the employer of choice. What creative strategies can be used to bring talented people into your teams? Listen to find out!


    I hope you enjoy his episode.

    If you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.


    FOLLOW>

    https://shows.acast.com/the-modern-club-management-podcast

    Instagram: @edchapman1986 and @michaelherdkkw

    YouTube: The Modern Club Management Podcast

    LinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/

    Hosted on Acast. See acast.com/privacy for more information.

    50 min
  • #34: Richard Pennell | Following your dreams

    Richard is one of my favourite people in the world. It is that simple. He has taken that big leap into following your dreams and passions, and also saying enough is enough in a job that was no longer fulfilling and nourishing, and that is inspirational.


    In this wide ranging conversation we dive into a myriad of topics from the joys of sabbaticals, meditation, writing, golf in general and much more. Our conversations tend to be tangential and that is one of the joys of spending time with Richard.


    Please enjoy this conversation and definitely also click the links below. His book is a wonderful read, as is his blog. They transport us back to being a child and reminds me of my passion for this game that has taken me on life's journey.


    Buy Richard's wonderful book by clicking here


    Subscribe to Richard's exquisite blog here

    If you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.


    FOLLOW>

    https://shows.acast.com/the-modern-club-management-podcast

    Instagram: @edchapman1986 and @michaelherdkkw

    YouTube: The Modern Club Management Podcast

    LinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/

    Hosted on Acast. See acast.com/privacy for more information.

    50 min
  • #33: Grace Rokela | Passion in marketing

    Today I am excited to be joined by Grace Rokela, the Marketing Director for Te Arai Links in New Zealand. In this conversation we dive into new member inductions, newsletters, the purpose of dress codes, social media, and much more.


    Please enjoy this conversation.


    This episode is brought to you by Suada. Suada is the social learning platform that delivers high-quality blended learning with human connection. Suada has transformed my skills in optimal communication and influence. But don't just take my word, and the 97% 5* reviews it has had on Trustpilot for it, try it yourself. All you have to do is email [email protected] and quote "The Modern Club Management Podcast" to claim your FREE enrolment on to the reciprocity course to start your journey to become a more influential and persuasive communicator.

    If you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.


    FOLLOW>

    https://shows.acast.com/the-modern-club-management-podcast

    Instagram: @edchapman1986 and @michaelherdkkw

    YouTube: The Modern Club Management Podcast

    LinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/

    Hosted on Acast. See acast.com/privacy for more information.

    34 min

About Behind the Gates

From the publisher's feed

Join us for wide-ranging conversations with guests from around the world as we approach every topic with Private Club management and leadership.


Who are your hosts?

Ed…