Behind the Gates

Behind the Gates

By Ed Chapman & Michael HerdSportsBusinessGolfManagement
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Behind the Gates episodes

  • #16: Gareth Macklin | Simplifying safety and compliance in golf clubs

    On today's episode I am joined by Gareth Macklin. Gareth is the Founder and Managing Director of Obbi Golf. Obbi golf is an integrated software platform that gives peace of mind to Golf Club Managers around their Compliance, Safety & Training in less than 5 seconds. Obbi is evolving at pace with the aim of becoming the number 1 Golf Compliance platform globally.


    In this conversation Gareth outlines some of the potential pitfalls of getting safety compliance wrong. Is merely legal compliance enough? Or should we be aiming for best practice? When it comes to the health and safety of our staff I think it's hard to argue against striving for best practice. Not only is this the right thing to do for our staff but it has the potential to save clubs money and managers time.


    I highly advise anyone involved in health and safety to take a listen to this episode, and whilst doing so ask yourself:

    • Could I save the club, and me; money; time; and potentially a major legal headache?
    • Is best practice in the interests of my staff and my committee/board? And me?
    • What if something went wrong and someone got seriously injured, or died? Could I look myself in the mirror and be confident saying I did everything I could to prevent this happening?
    • Would it be beneficial to me if I could see a quick overview of my H&S compliance and see any red flags that need attending to in less than 5 seconds?


    Obbi Committee document https://obbi.golf/why-choose-obbi/committee-members/

    Ballybunion Testimonial https://online.flippingbook.com/view/1050762977/

    Obbi Golf H&S Survey Results https://online.flippingbook.com/link/147998/


    Please enjoy this conversation.


    This episode is brought to you by Suada. Suada is the social learning platform that delivers high-quality blended learning with human connection. Suada is on a mission to revolutionize the digital learning space through restoring the critical element of human engagement that has gotten lost in online learning. 


    The technology provides everything organizations or individuals need on one single platform to achieve meaningful, long-term learning success. Suada has transformed my skills in optimal communication and influence. Using these skills helped me attain a job offer as the Director of Golf at a Golf Digest Top 100 in the world ranked course. But don't just take my word, and the 97% 5* reviews it has had on Trustpilot for it, try it yourself. All you have to do is email [email protected] and quote "The Modern Club Management Podcast" to claim your FREE enrolment on to the reciprocity course to start your journey to become a more influential and persuasive communicator.

    If you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.


    FOLLOW>

    https://shows.acast.com/the-modern-club-management-podcast

    Instagram: @edchapman1986 and @michaelherdkkw

    YouTube: The Modern Club Management Podcast

    LinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/

    Hosted on Acast. See acast.com/privacy for more information.

    48 min
  • #15: Monday Motivation 7 - Return on Experience | Aligning your operations

    In these 'Monday Motivation' bonus episodes of my podcast, I'll be sharing some of my favourite takeaways and moments from the previous episode of The Modern Club Management Podcast.


    In this episode Etienne Haro, Hotel Manager of La Mamounia, shares his insights into what he calls "Return on Experience" (ROE) and aligning your operation; plus some common mistakes he sees and would look for as a consultant. If you're not familiar with the luxury hospitality world of hotels and F&B then you'll love this episode with Etienne and take a lot away from it. I highly recommend listening to my full conversation with him which was released last Thursday.


    Please enjoy this episode.


    This podcast is brought to you by Suada. Suada is the social learning platform that delivers high-quality blended learning with human connection. Suada is on a mission to revolutionize the digital learning space through restoring the critical element of human engagement that has gotten lost in online learning.

    The technology provides everything organizations or individuals need on one single platform to achieve meaningful, long-term learning success. Suada has transformed my skills in optimal communication and influence.


    Using these skills helped me attain a job offer as the Director of Golf at a Golf Digest Top 100 in the world ranked course. But don't just take my word, and the 97% 5* reviews it has had on Trustpilot for it, try it yourself. All you have to do is email [email protected] and quote "The Modern Club Management Podcast" to claim your FREE enrolment on to the reciprocity course to start your journey to become a more influential and persuasive communicator.

    If you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.


    FOLLOW>

    https://shows.acast.com/the-modern-club-management-podcast

    Instagram: @edchapman1986 and @michaelherdkkw

    YouTube: The Modern Club Management Podcast

    LinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/

    Hosted on Acast. See acast.com/privacy for more information.

    12 min
  • #13: Monday Motivation 6 - what the best club managers do differently

    In these 'Monday Motivation' bonus episodes of my podcast, I'll be sharing some of my favourite takeaways and moments from the previous episode of The Modern Club Management Podcast.


    In this episode Toby Johansson, the CEO of CMAE, shares his insights into what the best club managers do differently to others; specifically the non-obvious skills that they possess.


    Please enjoy this episode.


    This podcast is brought to you by Suada. Suada is the social learning platform that delivers high-quality blended learning with human connection. Suada is on a mission to revolutionize the digital learning space through restoring the critical element of human engagement that has gotten lost in online learning.

    The technology provides everything organizations or individuals need on one single platform to achieve meaningful, long-term learning success. Suada has transformed my skills in optimal communication and influence.


    Using these skills helped me attain a job offer as the Director of Golf at a Golf Digest Top 100 in the world ranked course. But don't just take my word, and the 97% 5* reviews it has had on Trustpilot for it, try it yourself. All you have to do is email [email protected] and quote "The Modern Club Management Podcast" to claim your FREE enrolment on to the reciprocity course to start your journey to become a more influential and persuasive communicator.

    If you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.


    FOLLOW>

    https://shows.acast.com/the-modern-club-management-podcast

    Instagram: @edchapman1986 and @michaelherdkkw

    YouTube: The Modern Club Management Podcast

    LinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/

    Hosted on Acast. See acast.com/privacy for more information.

    6 min
  • #12: Toby Johansson | CEO of Club Management Association of Europe

    Welcome to the Modern Club Management Podcast with me, your host, Ed Chapman. Today I am very happy to be joined by Toby Johansson. Toby is the CEO of the Club Management Association of Europe. A role he started on 1st September this year after spending 5 years as the Director of Education; where he has overseen expansion in staff and education offerings, re-branding, and brought on new corporate partners. Previously he was the CEO of the Golf Club Management Association of Sweden and Sport Director of the Swedish Volleyball Association, as well as owning a hotel in his native Sweden.


    In this episode we discuss the moment Toby he realised he wanted to work in an internationally focused role; how commentating on sport helped hone his public speaking and preparatory skills; the non-obvious skills that the very best club managers possess; and a common theme that emerged of saying yes to challenges and opportunities...even when they may seem daunting at first. And I nerd out somewhat on notebooks and note-making!


    Please enjoy this conversation.


    Leichtturm1917 Notebooks


    This episode is brought to you by Suada. Suada is the social learning platform that delivers high-quality blended learning with human connection. Suada is on a mission to revolutionize the digital learning space through restoring the critical element of human engagement that has gotten lost in online learning. 


    The technology provides everything organizations or individuals need on one single platform to achieve meaningful, long-term learning success. Suada has transformed my skills in optimal communication and influence. Using these skills helped me attain a job offer as the Director of Golf at a Golf Digest Top 100 in the world ranked course. But don't just take my word, and the 97% 5* reviews it has had on Trustpilot for it, try it yourself. All you have to do is email [email protected] and quote "The Modern Club Management Podcast" to claim your FREE enrolment on to the reciprocity course to start your journey to become a more influential and persuasive communicator.

    If you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.


    FOLLOW>

    https://shows.acast.com/the-modern-club-management-podcast

    Instagram: @edchapman1986 and @michaelherdkkw

    YouTube: The Modern Club Management Podcast

    LinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/

    Hosted on Acast. See acast.com/privacy for more information.

    58 min
  • #11: Monday Motivation 5 - Stoic philosophy | Meditation

    In these 'Monday Motivation' bonus episodes of my podcast, I'll be sharing some of my favourite takeaways and moments from the previous episode of The Modern Club Management Podcast.


    In this episode Richard Pennell and I discuss stoic philosophy and meditation. Two skills we believe everyone should have in their toolbox; we go in to the practical application of these. Plus we talk about the common misconception around both of these.


    Please enjoy this episode.


    This podcast is brought to you by Suada. Suada is the social learning platform that delivers high-quality blended learning with human connection. Suada is on a mission to revolutionize the digital learning space through restoring the critical element of human engagement that has gotten lost in online learning.

    The technology provides everything organizations or individuals need on one single platform to achieve meaningful, long-term learning success. Suada has transformed my skills in optimal communication and influence.


    Using these skills helped me attain a job offer as the Director of Golf at a Golf Digest Top 100 in the world ranked course. But don't just take my word, and the 97% 5* reviews it has had on Trustpilot for it, try it yourself. All you have to do is email [email protected] and quote "The Modern Club Management Podcast" to claim your FREE enrolment on to the reciprocity course to start your journey to become a more influential and persuasive communicator.

    If you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.


    FOLLOW>

    https://shows.acast.com/the-modern-club-management-podcast

    Instagram: @edchapman1986 and @michaelherdkkw

    YouTube: The Modern Club Management Podcast

    LinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/

    Hosted on Acast. See acast.com/privacy for more information.

    6 min
  • #9: Monday Motivation 4 - Moving overseas | experiences in Mexico

    In these 'Monday Motivation' bonus episodes of my podcast, I'll be sharing some of my favourite takeaways and moments from the previous episode of The Modern Club Management Podcast.


    In this episode Gavin Robinson shares what it can be like in your first days working overseas and his overall experience of working in Mexico for 15 years. Plus he shares what it was like for him growing up in Belfast during The Troubles and how this shaped his skills in resilience and adaptability.


    Please enjoy this episode.


    This podcast is brought to you by Suada. Suada is the social learning platform that delivers high-quality blended learning with human connection. Suada is on a mission to revolutionize the digital learning space through restoring the critical element of human engagement that has gotten lost in online learning.

    The technology provides everything organizations or individuals need on one single platform to achieve meaningful, long-term learning success. Suada has transformed my skills in optimal communication and influence.


    Using these skills helped me attain a job offer as the Director of Golf at a Golf Digest Top 100 in the world ranked course. But don't just take my word, and the 97% 5* reviews it has had on Trustpilot for it, try it yourself. All you have to do is email [email protected] and quote "The Modern Club Management Podcast" to claim your FREE enrolment on to the reciprocity course to start your journey to become a more influential and persuasive communicator.

    If you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.


    FOLLOW>

    https://shows.acast.com/the-modern-club-management-podcast

    Instagram: @edchapman1986 and @michaelherdkkw

    YouTube: The Modern Club Management Podcast

    LinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/

    Hosted on Acast. See acast.com/privacy for more information.

    7 min
  • #8: Gavin Robinson | Working overseas and the challenges of returning to the UK

    Today I am excited to be joined by Gavin Robinson (https://www.linkedin.com/in/gavin-robinson-46013b14/). Gavin spent almost 15 years running some of the best golf clubs in Mexico after completing his PGA training; from 5* luxury private members clubs to a start-up pubic course with the ambition of growing the game from the grassroots (https://zibatagolf.com/; https://www.elriogolf.com/; https://www.bosquereal.com.mx/app/). On his return to the UK he got involved in the golf club management scene in the country and completed his Club Management Diploma (CMDip) with the Club Management Association of Europe (CMAE). He has most recently been the Professional Development Manager for the Golf Club Managers Association (GCMA).


    In this conversation we discuss what Gavin learned while working abroad; the challenges he has faced on returning to the UK to find employment despite an excellent resume; some misconceptions that we feel committees in the UK may have; risk aversion/conservatism within the UK; how it easier to manage a smaller operation than you are used as opposed to vice versa; and much more.


    Please enjoy this conversation.


    https://coltmm.com/

    https://www.cmaeurope.org/

    https://www.gcma.org.uk/


    This episode is brought to you by Suada. Suada is the social learning platform that delivers high-quality blended learning with human connection. Suada is on a mission to revolutionize the digital learning space through restoring the critical element of human engagement that has gotten lost in online learning. 


    The technology provides everything organizations or individuals need on one single platform to achieve meaningful, long-term learning success. Suada has transformed my skills in optimal communication and influence. Using these skills helped me attain a job offer as the Director of Golf at a Golf Digest Top 100 in the world ranked course. But don't just take my word, and the 97% 5* reviews it has had on Trustpilot for it, try it yourself. All you have to do is email [email protected] and quote "The Modern Club Management Podcast" to claim your FREE enrolment on to the reciprocity course to start your journey to become a more influential and persuasive communicator.

    If you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.


    FOLLOW>

    https://shows.acast.com/the-modern-club-management-podcast

    Instagram: @edchapman1986 and @michaelherdkkw

    YouTube: The Modern Club Management Podcast

    LinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/

    Hosted on Acast. See acast.com/privacy for more information.

    55 min
  • #6: Monday Motivation 3 - Influence | NFTs

    In these 'Monday Motivation' bonus episodes of my podcast, I'll be sharing some of my favourite takeaways and moments from the previous episode of The Modern Club Management Podcast.


    In this episode; David Thomson talks about positive mental attitudes, framing, and some of the powerful principles of influence. Plus we have Bernhard Neumann discussing NFTs and possible use cases within the world of golf.


    Please enjoy this episode.


    This podcast is brought to you by Suada. Suada is the social learning platform that delivers high-quality blended learning with human connection. Suada is on a mission to revolutionize the digital learning space through restoring the critical element of human engagement that has gotten lost in online learning.

    The technology provides everything organizations or individuals need on one single platform to achieve meaningful, long-term learning success. Suada has transformed my skills in optimal communication and influence.


    Using these skills helped me attain a job offer as the Director of Golf at a Golf Digest Top 100 in the world ranked course. But don't just take my word, and the 97% 5* reviews it has had on Trustpilot for it, try it yourself. All you have to do is email [email protected] and quote "The Modern Club Management Podcast" to claim your FREE enrolment on to the reciprocity course to start your journey to become a more influential and persuasive communicator.

    If you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.


    FOLLOW>

    https://shows.acast.com/the-modern-club-management-podcast

    Instagram: @edchapman1986 and @michaelherdkkw

    YouTube: The Modern Club Management Podcast

    LinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/

    Hosted on Acast. See acast.com/privacy for more information.

    15 min
  • #5: Bernhard Neumann | NFT | web3 | use cases for golf

    Bernhard Neumann - NFTs | web3 | use cases for golf

    Creating digital communities and collectibles


    Bernhard (LinkedIn, website) is an NFT and web3 educator, workshop and strategy expert. He attended Oklahoma State University, where alongside representing the golf team he obtained both a BS in Marketing & Entrepreneurship and an MBA. He has worked with both large brands and high profile individuals in the NFT and web3 space. In this wide ranging conversation we discuss: definitions of these sometimes nebulous terms; what the possible use cases are for NFTs and web3 in the golf world; current bottlenecks to wider usage; how NFT communities work; LinksDAO; and hard workouts in the Oklahoma gym amongst other topics! Whether you are new to this world or not I'm sure you will leave with a better understand and new ideas to think about and discuss. Please enjoy.


    This episode is brought to you by Suada! Suada is the social learning platform that delivers high-quality blended learning with human connection. Suada is on a mission to revolutionize the digital learning space through restoring the critical element of human engagement that has gotten lost in online learning. 


    The technology provides everything organizations or individuals need on one single platform to achieve meaningful, long-term learning success. Suada has transformed my skills in optimal communication and influence. 


    Using these skills helped me attain a job offer as the Director of Golf at a Golf Digest Top 100 in the world ranked course. But don't just take my word, and the 97% 5* reviews it has had on Trustpilot for it, try it yourself. All you have to do is email [email protected] and quote "The Modern Club Management Podcast" to claim your FREE enrolment on to the reciprocity course to start your journey to become a more influential and persuasive communicator.


    Selected links from the episode

    Balaji Srinivasan website

    Balaji on Tim Ferriss podcast

    Bernhard Neumann website

    Kevin Rose - Proof podcast

    Kevin Rose - Modern Finance podcast

    If you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.


    FOLLOW>

    https://shows.acast.com/the-modern-club-management-podcast

    Instagram: @edchapman1986 and @michaelherdkkw

    YouTube: The Modern Club Management Podcast

    LinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/

    Hosted on Acast. See acast.com/privacy for more information.

    1 hr 10 min
  • #4: Monday Motivation 2 - Creating a happy workplace

    In these 'Monday Motivation' bonus episodes of my podcast, I'll be sharing some of my favourite takeaways and moments from the previous episode of The Modern Club Management Podcast.


    In this episode; Peter Paccagnan talks about creating pride in the membership at your club, creating a great working environment and understanding that not all staff are ambitious and some just want to turn up and do a job. But they are still valuable team members and need a happy and fun workplace with great team camaraderie.


    Please enjoy this episode.


    This podcast is brought to you by Suada. Suada is the social learning platform that delivers high-quality blended learning with human connection. Suada is on a mission to revolutionize the digital learning space through restoring the critical element of human engagement that has gotten lost in online learning.

    The technology provides everything organizations or individuals need on one single platform to achieve meaningful, long-term learning success. Suada has transformed my skills in optimal communication and influence.


    Using these skills helped me attain a job offer as the Director of Golf at a Golf Digest Top 100 in the world ranked course. But don't just take my word, and the 97% 5* reviews it has had on Trustpilot for it, try it yourself. All you have to do is email [email protected] and quote "The Modern Club Management Podcast" to claim your FREE enrolment on to the reciprocity course to start your journey to become a more influential and persuasive communicator.


    If you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.


    FOLLOW>

    https://shows.acast.com/the-modern-club-management-podcast

    Instagram: @edchapman1986 and @michaelherdkkw

    YouTube: The Modern Club Management Podcast

    LinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/

    Hosted on Acast. See acast.com/privacy for more information.

    5 min

About Behind the Gates

From the publisher's feed

Join us for wide-ranging conversations with guests from around the world as we approach every topic with Private Club management and leadership.


Who are your hosts?

Ed…