Agent Power Huddle

Best Practices on Hiring and Managing VAs | Frank Klesitz and Oggie Penev | S6 E52


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Frank and Oggie dive into the world of Virtual Assistants. Oggie as Frank about the step-by-step process of the start to training and Frank explained the basic things you need to find for your VA’s like Cognitive ability, personality, and motivation. Frank also shares his mindset on how to set up a system that can maximize the ability of VAs to perform at a high level.


00:00 Intro
02:12 How do we start?
06:58 3 things you need to find
11:39 Hiring Process
19:52 International Position
22:10 How do we pay them?
23:26 Training
26:43 Performance
29:19 End Remarks
...more
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Agent Power HuddleBy the Agent Collective

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