Best Served Fast is a Q&A show where we celebrate the Unsung Hospitality Heroes. Join Chef Jensen Cummings as he talks to industry leaders about the people that have been there through the trials and triumphs of their lives and careers. On this episode of Best Served Live, our host Jensen Cummings sits down with Vaughan Dugan to discuss his restaurant Kapow Noodle Bar, his growth from dishwasher to promoter, to entrepreneur, building a corporation without sacrificing quality, his early adoption of eco-friendly practices and integrating technology to improve workflow and profits and how he and his wife became more strategic over the years as "serial entrepreneurs."
1. "I think that human capital is the quintessential thing in our industry. Pizza Fusion was built around people. We were really environmentally friendly. The pizza was organic. We were doing no straws back in 2006. Pizza Fusion was built on take care of your community, take care of your people, take care of your environment."
2. "My daily existence is about a baby that was born nine years ago. We have Dugan and Dame which is a line of tonics and gins and a lot of other projects working with other friends."
3. "My family was in hospitality. My first job was a dishwasher. But I was fired because I was too young to be working. I was 13 and the legal age was 13 1/2 years old. My mom told me a story about a time I was 10 or 11 and a neighbor came up to her. She asked what I was doing this time. The neighbor said I would be fine because I had a bunch of kids out mowing lawns."
4. "We wanted it to feel hip but polished. We just wanted it to feel like it was put together. 5 star in a casual neighbor vibe. We're really focused on in the biz people. Everything is half off every Monday but after 10 pm too. After everyone gets off work, people come here to us."
5. "Reach out to find mentors. The people in the industry around you are not your competition. They are your potential mentors."