In this episode, the podcast takes a new direction with Noah Barnett as the co-host, focusing on insights from nonprofit leaders. The hosts challenge the idea that nonprofit leaders must constantly do more, encouraging listeners to prioritize what truly matters. They introduce the concept of zero-based prioritization, urging nonprofits to reassess their tasks and focus on core elements that drive impact. The importance of celebrating small accomplishments is highlighted, as it fosters motivation and team morale. Future episodes will delve into technology's role in nonprofit work and continue the conversation on prioritizing essential tasks.

Matt Bitzegaio and Noah Barnett discuss how nonprofit leaders should think about AI implementation in their organizations. They explore the difference between AI as an adjacent tool versus AI embedded within existing workflows, using DonorDock's "Otto" feature as an example. The hosts provide practical advice for nonprofit leaders, including taking inventory of current AI usage, establishing organizational policies, and identifying processes where AI can drive efficiency, effectiveness, and expansion. They emphasize that AI should augment human expertise rather than replace it, particularly in areas like donor relationships and storytelling. The conversation covers both the opportunities and anxieties surrounding AI adoption, offering a framework for leaders to gradually integrate AI tools while maintaining focus on authentic human connections with supporters.

How do you choose the right technology partner for your nonprofit that truly supports your mission today and grows with you tomorrow?

In this episode of Beyond the Donation, Noah and Matt continue their conversation about systems thinking and tech evaluation for nonprofits. They explore practical strategies for selecting software partners, key questions to ask during the decision process, and how to align technology with your people, processes, and purpose.

Whether you are evaluating CRM options or rethinking your tech stack, this episode will help you approach the process with confidence and systems-level insight.

In this episode of Beyond the Donation, hosts Matt Bitzegaio and Noah Barnett explore a crucial question every nonprofit faces: Is technology really the solution—or is it the system behind it that matters most?

They unpack why many organizations struggle with too many disconnected tools, how to think strategically about your people, processes, and platforms, and what it means to choose technology that actually supports your mission.

This is Part 1 of our “Systems, Not Software” conversation—a must-listen for nonprofit leaders, fundraisers, and anyone making tech decisions for their team.

What You’ll Learn:

Why nonprofits often get stuck with too many disconnected tools

How to align people, process, and platform for success

The difference between a tech tool and a true platform partner

When “all-in-one” vs. “best-in-breed” solutions make sense

How to evaluate if your tech supports your actual strategy

What you choose not to do can be just as powerful as what you decide to pursue.

In this episode of Beyond the Donation, Matt and Noah explore the value of creating an omissions list for nonprofit leaders. They discuss why saying no is an essential leadership skill, how prioritization prevents overwhelm, and the role clarity and collaboration play in effective decision making. You’ll also learn practical steps you can apply right away to sharpen your focus and lead with confidence.

Unlock the secret to smarter reporting in your nonprofit.

In this episode of Beyond the Donation, hosts Matt and Noah dig into the world of nonprofit metrics — from spotting vanity numbers to tracking leading and trailing indicators that drive results. They share practical tips for measuring donor engagement, boosting retention, and creating accountability across lean teams.

You’ll discover:

• Why “more” isn’t always better when it comes to data
• How to focus on metrics that inform strategy, not just reporting
• Simple ways to align actions with organizational goals
• Tactics for building a culture of curiosity around measurement

Listen now to rethink how your organization uses data and start measuring what truly matters.

In this episode of Beyond the Donation, hosts Matt and Noah dive into how small nonprofit teams can maximize efficiency by focusing on high-leverage strategies. They explore identifying time wasters, prioritizing tasks, optimizing processes, and using technology to streamline operations. The conversation highlights the importance of iteration and continuous improvement, encouraging nonprofit professionals to take practical steps that make their work more effective.

What You’ll Learn:

• How to focus on high-impact work instead of doing more

• Simple ways to identify time wasters and improve efficiency

• Why batching tasks helps streamline your workflow

• How donor segmentation improves engagement strategies

• Why iteration beats perfection in nonprofit work

• The role of curiosity in discovering better processes

• Tools and resources to lighten the workload for small teams

In this episode, the podcast takes a new direction with Noah Barnett as the co-host, focusing on insights from nonprofit leaders. The hosts challenge the idea that nonprofit leaders must constantly do more, encouraging listeners to prioritize what truly matters. They introduce the concept of zero-based prioritization, urging nonprofits to reassess their tasks and focus on core elements that drive impact. The importance of celebrating small accomplishments is highlighted, as it fosters motivation and team morale. Future episodes will delve into technology's role in nonprofit work and continue the conversation on prioritizing essential tasks.

In this episode of Beyond the Donation, host Matt Bitzegaio welcomes Michelle Boggs from the GoFundMe Pro team. They discuss Michelle's extensive experience in fund development, explore the evolution of fundraising, the impact of technology, and the vital role of human relationships. 

The conversation also delves into the increasing costs of donor acquisition and retention, the power of social media and impact creators, and practical strategies for nonprofits to leverage GoFundMe Pro for better fundraising outcomes.

00:00 Introduction

00:31 Guest Introduction: Michelle Boggs

01:16 Michelle’s Background and Role at GoFundMe

03:29 The Evolution of Fundraising

05:42 Challenges in Fundraising Today

05:59 The Importance of Technology

10:48 Strategies for Nonprofits

20:48 Leveraging GoFundMe for Nonprofits

27:14 Final Thoughts and Resources

To Connect with Beyond the Donation Podcast:

BTD Podcast | DonorDock LinkedIn | Matt LinkedIn

In this episode of Beyond the Donation, host Matt Bitzegaio talks with Courtney Harness, the Director of Strategic Advancement for the Vermont Association for Mental Health and Addiction Recovery. 

Courtney shares insights from his 20+ years of experience in mission-driven organizations and discusses the importance of leveraging technology, specifically CRM systems, for building strong donor relationships. They explore how CRM can enhance efficiency, foster community, and drive donor retention. 

Courtney also highlights the balance between automation and the human touch, and discusses the potential of AI in personalizing donor interactions. The episode concludes with practical tips for better CRM adoption within nonprofits.

00:00 Introduction to Beyond the Donation

00:29 Meet Courtney Harness: A Journey in Nonprofit Leadership

02:23 Current Role and Mission in Vermont

03:45 The Power of CRM in Nonprofits

06:38 Leveraging Technology for Donor Relationships

15:55 The Role of AI in Fundraising

21:13 Challenges and Tips for CRM Adoption

25:32 Conclusion and Contact Information

To Connect with Beyond the Donation Podcast:

BTD Podcast | DonorDock LinkedIn | Matt LinkedIn