How do you choose the right technology partner for your nonprofit that truly supports your mission today and grows with you tomorrow?

In this episode of Beyond the Donation, Noah and Matt continue their conversation about systems thinking and tech evaluation for nonprofits. They explore practical strategies for selecting software partners, key questions to ask during the decision process, and how to align technology with your people, processes, and purpose.

Whether you are evaluating CRM options or rethinking your tech stack, this episode will help you approach the process with confidence and systems-level insight.

In this episode of Beyond the Donation, hosts Matt Bitzegaio and Noah Barnett explore a crucial question every nonprofit faces: Is technology really the solution—or is it the system behind it that matters most?

They unpack why many organizations struggle with too many disconnected tools, how to think strategically about your people, processes, and platforms, and what it means to choose technology that actually supports your mission.

This is Part 1 of our “Systems, Not Software” conversation—a must-listen for nonprofit leaders, fundraisers, and anyone making tech decisions for their team.

What You’ll Learn:

Why nonprofits often get stuck with too many disconnected tools

How to align people, process, and platform for success

The difference between a tech tool and a true platform partner

When “all-in-one” vs. “best-in-breed” solutions make sense

How to evaluate if your tech supports your actual strategy

What you choose not to do can be just as powerful as what you decide to pursue.

In this episode of Beyond the Donation, Matt and Noah explore the value of creating an omissions list for nonprofit leaders. They discuss why saying no is an essential leadership skill, how prioritization prevents overwhelm, and the role clarity and collaboration play in effective decision making. You’ll also learn practical steps you can apply right away to sharpen your focus and lead with confidence.

Unlock the secret to smarter reporting in your nonprofit.

In this episode of Beyond the Donation, hosts Matt and Noah dig into the world of nonprofit metrics — from spotting vanity numbers to tracking leading and trailing indicators that drive results. They share practical tips for measuring donor engagement, boosting retention, and creating accountability across lean teams.

You’ll discover:

• Why “more” isn’t always better when it comes to data
• How to focus on metrics that inform strategy, not just reporting
• Simple ways to align actions with organizational goals
• Tactics for building a culture of curiosity around measurement

Listen now to rethink how your organization uses data and start measuring what truly matters.

In this episode of Beyond the Donation, hosts Matt and Noah dive into how small nonprofit teams can maximize efficiency by focusing on high-leverage strategies. They explore identifying time wasters, prioritizing tasks, optimizing processes, and using technology to streamline operations. The conversation highlights the importance of iteration and continuous improvement, encouraging nonprofit professionals to take practical steps that make their work more effective.

What You’ll Learn:

• How to focus on high-impact work instead of doing more

• Simple ways to identify time wasters and improve efficiency

• Why batching tasks helps streamline your workflow

• How donor segmentation improves engagement strategies

• Why iteration beats perfection in nonprofit work

• The role of curiosity in discovering better processes

• Tools and resources to lighten the workload for small teams

In this episode, the podcast takes a new direction with Noah Barnett as the co-host, focusing on insights from nonprofit leaders. The hosts challenge the idea that nonprofit leaders must constantly do more, encouraging listeners to prioritize what truly matters. They introduce the concept of zero-based prioritization, urging nonprofits to reassess their tasks and focus on core elements that drive impact. The importance of celebrating small accomplishments is highlighted, as it fosters motivation and team morale. Future episodes will delve into technology's role in nonprofit work and continue the conversation on prioritizing essential tasks.

In this episode of Beyond the Donation, host Matt Bitzegaio welcomes Michelle Boggs from the GoFundMe Pro team. They discuss Michelle's extensive experience in fund development, explore the evolution of fundraising, the impact of technology, and the vital role of human relationships. 

The conversation also delves into the increasing costs of donor acquisition and retention, the power of social media and impact creators, and practical strategies for nonprofits to leverage GoFundMe Pro for better fundraising outcomes.

00:00 Introduction

00:31 Guest Introduction: Michelle Boggs

01:16 Michelle’s Background and Role at GoFundMe

03:29 The Evolution of Fundraising

05:42 Challenges in Fundraising Today

05:59 The Importance of Technology

10:48 Strategies for Nonprofits

20:48 Leveraging GoFundMe for Nonprofits

27:14 Final Thoughts and Resources

To Connect with Beyond the Donation Podcast:

BTD Podcast | DonorDock LinkedIn | Matt LinkedIn

In this episode of Beyond the Donation, host Matt Bitzegaio talks with Courtney Harness, the Director of Strategic Advancement for the Vermont Association for Mental Health and Addiction Recovery. 

Courtney shares insights from his 20+ years of experience in mission-driven organizations and discusses the importance of leveraging technology, specifically CRM systems, for building strong donor relationships. They explore how CRM can enhance efficiency, foster community, and drive donor retention. 

Courtney also highlights the balance between automation and the human touch, and discusses the potential of AI in personalizing donor interactions. The episode concludes with practical tips for better CRM adoption within nonprofits.

00:00 Introduction to Beyond the Donation

00:29 Meet Courtney Harness: A Journey in Nonprofit Leadership

02:23 Current Role and Mission in Vermont

03:45 The Power of CRM in Nonprofits

06:38 Leveraging Technology for Donor Relationships

15:55 The Role of AI in Fundraising

21:13 Challenges and Tips for CRM Adoption

25:32 Conclusion and Contact Information

To Connect with Beyond the Donation Podcast:

BTD Podcast | DonorDock LinkedIn | Matt LinkedIn

In this episode of Beyond the Donation, Matt Bitzegaio sits down with David Hartstein from Wired Impact to explore what makes a nonprofit website truly effective. They dive into the common challenges small to mid-sized nonprofits face when it comes to web design, and why a well-crafted website is more than just a nice-to-have—it's your 24/7 digital storefront. David shares practical advice on conducting website audits, improving accessibility, and simplifying homepage design to better serve visitors. 

You'll also hear how AI is shifting the SEO landscape, and what that means for creating content that ranks and resonates. 

Whether you're working with a shoestring budget or looking for quick wins, this conversation is packed with actionable tips to help your website do more for your mission.

00:00 Introduction and Guest Welcome

00:17 David Hartstein's Background and Wired Impact

01:52 Importance of a Well-Designed Website

04:32 Budget Constraints and Website Prioritization

06:23 Conducting a Website Audit

08:57 Key Elements of a Nonprofit Homepage

12:51 Impact of AI on SEO and Website Design

19:10 Website Accessibility

26:15 Final Tips and Resources

To Connect with Beyond the Donation Podcast:

BTD Podcast | DonorDock LinkedIn | Matt LinkedIn

In this special episode of Beyond the Donation, Matt Bitzegaio and Rob Burke from DonorDock sit down with Max Kringen from Tellwell to discuss something big—the WellTold Storytelling Conference coming this April. This event is all about equipping nonprofits with the tools and strategies to tell their stories in a way that drives impact. 

In this episode, we dive into the journey that brought DonorDock and Tellwell together, the challenges and excitement of launching a brand-new conference, and why storytelling is a game-changer for nonprofits. Plus, we share how you can get involved and be part of this first-of-its-kind event!

00:00 Welcome to Beyond the Donation

00:27 Introduction to Tellwell and DonorDock

01:18 The Origin Story of DonorDock

05:10 Innovating Through Simplicity

08:23 The WellTold Storytelling Conference

14:37 Excitement and Concerns for the Conference

18:36 How to Engage with DonorDock and WellTold Conference

20:21 Closing Remarks

To Connect with Tellwell:

Tellwell | Tellwell LinkedIn | Max LinkedIn

 To Connect with Beyond the Donation Podcast:

BTD Podcast | DonorDock LinkedIn | Matt LinkedIn