Stephanie Allen joins Krystal to talk about rebuilding trust, reconnecting with customers, and leading with heart during one of the hardest years her HVAC company has faced. She shares why relationships matter more than ever, how AI is helping her team refocus on people, and what it takes to stay grounded when the industry feels tougher than before.

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What started as a pandemic setback became an HVAC success story built on people. Louis and Travis share how strong culture and customer care turned Prestige Home Improvement into a fast-growing company.

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Al Fagundes opens up about the lessons behind his 20-year journey in HVAC — from the early days in the field to building a team that shares his values. A story about growth, humility, and what it really means to lead well.

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ADHD coach Brett Thornhill shares his journey from late diagnosis to self-acceptance — and how understanding your brain can unlock your potential in business and life.

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Jody Underhill of Talent On Tap joins Beyond the Tools to share how HVAC companies can transform the way they recruit. From building a steady talent pipeline to qualifying for both skills and culture fit, Jody reveals how to finally take the pain out of hiring and start fueling growth.

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Aaron Gaynor shares how going bankrupt became the wake-up call that changed everything. In this encore episode of Beyond the Tools, he opens up about building a business from the ground up, leading with resilience, and growing a team that thrives.

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Ellen Rohr opens up about how she went from nearly sinking the family plumbing business to turning it into something truly profitable and fulfilling. In this encore episode, she shares the tough moments, the mindset shifts, and the steps that helped her take control of the numbers and finally get paid what she was worth. Originally aired in 2022, this story is just as relevant and powerful today.

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Drew Cameron shares how a major wake-up call led him to rethink everything, from how he worked to how he lived. In this encore episode, he reflects on what it really means to build an HVAC business with intention, where success does not come at the cost of your health or happiness. Originally aired in Season 1, this episode is worth a second listen.

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Krystal Hobbs shares how HVAC contractors can use video marketing to become the go-to company in their local market. From her own journey to a simple content framework, this episode is packed with tools to help you show up with confidence and grow your business.

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Ryan Redding joins Beyond the Tools to talk about what really drives long-term growth in the trades. From branding to leadership to strategy, this episode is packed with insights contractors can actually use.

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