Big Boss Interview

(Episode 41) David Thomas, the outgoing chief executive of Barratt Redrow, says bricklaying robots are already being deployed on commercial building sites and predicts a revolution in how homes are built over the next decade.

Factory-built timber frames, off-site manufacturing and “brick-simulation” cladding are beginning to reshape the construction industry, reducing the amount of labour required on site and changing how developments are assembled. Thomas believes the biggest transformation will come beyond ten years, as automation and factory production become increasingly embedded across housebuilding.

The industry has struggled with recruitment for more than two decades, with far fewer young people entering trades such as bricklaying, plumbing and electrical work than in previous generations. Drone technology and AI are also becoming more common across large developments, helping with surveying, infrastructure monitoring and site security — though Thomas sees technology augmenting workers rather than replacing them entirely.

He also explores the mounting pressures facing Britain’s housing market, warning that conditions for first-time buyers are now as difficult as they have been since the Great Financial Crisis, but without the government support schemes that existed in 2009. Student debt, higher borrowing costs and rising interest rate expectations following the recent Middle East conflict are all reducing affordability and pushing the average age of home ownership higher.

At the same time, the cost of building homes has surged. Thomas says construction costs have risen by around £75,000 per typical property in just five years, driven by inflation, supply chain disruption and tightening environmental regulation. The shift away from gas boilers towards air source heat pumps is adding thousands more to the cost of new homes, whilst repeated periods of 40-degree heat are forcing the industry to rethink how houses are designed for a warmer future.

Presenter: Sean Farrington

03:40 Climate change and overheating homes

(Episode 40) Lord Wolfson, Chief Executive of Next and a Conservative peer, warns Britain is facing a crisis in entry-level employment. Applicants for every shop vacancy at Next have almost doubled from 10 to 19 in just two years — a trend he describes as “indicative of just how big the crisis is in youth unemployment.” Across retail and the wider economy, he says there has been “a dramatic fall in entry-level employment opportunities” as rising National Insurance and National Living Wage costs push up the cost of hiring younger and less experienced workers. UK youth unemployment has now reached 15%.

The crisis, he argues, will deepen under the Employment Rights Bill. Restrictions on flexible part-time working mean retailers risk being locked into permanent contracts when offering extra hours at Christmas or during university holidays. The result, Lord Wolfson says, will be fewer opportunities for students and reduced service for customers — consequences, he says, the government never intended. The legislation was “cobbled together very quickly”, he argues, reflecting a broader problem in British politics: governments arriving in office with slogans rather than detailed plans. “Becoming prime minister is not an achievement. Being a great prime minister, that’s an achievement.”

Lord Wolfson also makes the case that Britain’s planning system is the single biggest drag on economic growth. He says an acre of agricultural land worth around £15,000 rises to £1.5 million once planning permission is granted — wealth he argues is being extracted from the economy rather than invested in better homes and infrastructure. His solution is to replace the planning system with principle-based building regulation, allowing development provided it does not damage neighbouring property values or overload local infrastructure.

He also argues for pay-per-mile road pricing, warns against government industrial strategy becoming “the referee becoming the player”, and says reopening the Brexit debate would distract from the structural reforms — planning, energy and transport — that could do far more to drive economic growth.

Presenter: Simon Jack

02:00 Entry-level jobs crisis and youth unemployment

(Episode 39) Amazon's UK boss has called for work experience to be made mandatory for everyone aged sixteen and over, describing it as "the most transformative thing" he has seen for young people entering the workforce. John Boumphrey argues that the education system is not producing work-ready school leavers and that the blame should fall on the system rather than on young people themselves.

The cost of living crisis and its effect on retail pricing is a constant theme. Just this week the govenment called on supermarkets to cap the price of some goods to help consumers. Boumphrey - who is the UK Country Manager - sets out how Amazon aims to match the lowest price among national competitors and resists the suggestion that government intervention could do a better job than competitive markets. He acknowledges the impact of National Insurance increases and global disruption, including the closure of the Strait of Hormuz, on business costs, while insisting these have not yet fed through to customer prices.

Amazon's record as a supplier is challenged directly. The Groceries Code Adjudicator ranks Amazon worst among retailers for supplier complaints, and Boumphrey, UK country manager at Amazon, accepts the company has "a lot more to do," particularly around delayed payments in its grocery division. He points to recent changes including named contacts for every grocery supplier.

A pilot drone delivery service in Darlington, the first outside the United States, is delivering products within two hours. Boumphrey suggests the service will initially suit rural and remote areas rather than city centres, and expects the timescale to shorten towards thirty-minute delivery.

The conversation addresses the near-miss union recognition vote at Amazon's Coventry warehouse, where the result fell just short of the threshold. Boumphrey says he personally values the existence of unions but prefers direct engagement with employees, adding that if workers choose union recognition, the company will comply.

Amazon's UK tax contribution of more than five point eight billion pounds is set out, though Boumphrey resists calls to publish a standalone corporation tax figure, citing the volatility of that number during periods of heavy investment. He also addresses illegal streaming on Fire Stick devices, confirming that sideloading has been restricted on newer products and that Amazon is working with a global anti-piracy coalition.

And could Ai soon be ordering your shopping for you? Amazon is piloting a service in the United States called Buy For Me, where an AI agent can purchase products on a customer's behalf — buying items automatically when they hit a specified price, without the customer needing to place the order themselves. Boumphrey confirms there are no immediate plans to bring it to the UK but describes it as part of a broader shift in how retail is evolving. Boumphrey acknowledges the responsibility that comes with holding a customer's payment details and acting on their behalf, but stresses that the customer remains in control at every stage.

Presenter: Sean Farrington

03:44 Cost of living & pricing

(Episode 38) Eben Upton, founder and chief executive of Raspberry Pi, joins the Big Boss Interview to discuss artificial intelligence, British manufacturing, semiconductors and why he believes there is a growing tendency to overestimate what AI tools can currently do. AI tools are “genuinely incredible”, Upton says, and he uses them regularly himself. But he warns against assuming they remove the need for human judgment, engineering skill or technical understanding.

His concern is that the current enthusiasm around AI risks creating the impression that deep technical understanding is becoming less important, when in reality the opposite may be true. Raspberry Pi itself was originally created to reverse collapsing computer science applications at Cambridge University by giving children affordable programmable computers that could encourage them to “accidentally slide into engineering”.

Upton’s message to young people is simple: “do more maths”. Despite advances in AI, he argues the world will need more engineers, not fewer, and describes engineering as “the most incredible job” where “they pay you money to mess about”. He also reflects on the persistence required to build successful companies, revealing that during Raspberry Pi’s early years he repeatedly drifted towards other ideas before family members — particularly his wife and co-founder — pushed him back towards the business that would ultimately become one of Britain’s biggest technology success stories.

The interview also explores the future of British manufacturing and industrial policy. Upton argues that high energy prices are now the single biggest threat to manufacturing in the UK. Raspberry Pi designs its computers in Cambridge, builds them in Bridgend, South Wales, and carries out plastics moulding in Dudley — operations that rely heavily on automated production and energy-intensive manufacturing.

Britain, he warns, risks “quietly electing to move manufacturing and heavy industry out of your country” without properly accounting for the embedded carbon emissions in imported goods. The deeper issue, in his view, is political. Upton describes Britain as suffering from a “distributed failure of will” — an inability to sustain long-term decisions across successive governments. He points to decades of indecision over Heathrow’s third runway and repeated delays to nuclear power projects as examples of a country that struggles to commit to major infrastructure over time, despite possessing world-class engineering and industrial capability.

The conversation also examines Raspberry Pi’s decision to list on the London Stock Exchange rather than in New York. The company floated in June 2024 at a valuation of £542 million and has since grown to more than £1.3 billion. Upton reveals he initially expected to favour a US listing, but meetings with American investors changed his mind. They argued the perceived valuation premium in New York was largely a “cohort effect” and warned that a business of Raspberry Pi’s size risked disappearing into the “noise floor” of the US market.

Geopolitics also looms large over the semiconductor industry. Raspberry Pi’s chips are manufactured by TSMC in Taiwan, and Upton acknowledges the strategic risk posed by tensions around the island. However, he argues the United States cannot realistically allow access to Taiwanese semiconductor manufacturing to disappear, because advanced chipmaking now underpins not only the global economy but the AI revolution itself.

Presenter: Fliss Hannah

02:10 What is Raspberry Pi?

Presenter: Felicity Hannah

(Episode 37) Andy Briggs, chief executive of Standard Life, joins the Big Boss Interview to discuss the war in Iran, pension reform,and the growing risk that millions of people are not putting enough aside for later life.

Briggs says pension savers should not panic about the conflict in the Middle East, arguing that most economists expect short-term volatility rather than lasting structural damage to investments. Standard Life, which looks after 12 million customers and manages more than £300 billion in assets, believes pensions should be viewed over decades. Workplace retirement saving continued through COVID, the Ukraine inflation shock and the Liz Truss mini-budget fallout, because contributions are taken from gross pay before workers see their wages.

Briggs addresses concerns about a potential AI bubble, noting that much of the funding flowing into artificial intelligence is now debt-based, which could create risks if companies fail to generate sufficient cash to service that debt.

The new Pension Schemes Act — the biggest overhaul of the sector in more than a decade — has his broad support, particularly the push for greater scale and investment in productive assets such as infrastructure and growth equity. UK pension savers have generated real returns of around 4% per annum over the past decade, compared with 5.2% in Canada and 5.5% in Australia. The biggest difference, he says, is exposure to private assets. He draws a clear line at mandation, however, arguing that investment decisions should remain a matter of customer choice rather than government compulsion.

Briggs is emphatic that pensions policy needs long-term, cross-party consensus rather than budget-cycle speculation. He points to the damage caused by rumours ahead of Rachel Reeves's budget, when thousands of customers withdrew their tax-free cash prematurely — only for the policy to remain unchanged, leaving those savers worse off.

The current auto-enrolment minimum of 8% of salary is no longer sufficient, he warns, calling for a gradual increase to 12%. Without change, 60% of people could reach retirement in the 2040s without enough for a decent standard of living. The crisis is partly hidden because today's retirees still benefit from defined benefit pensions built up earlier in their careers — a cushion that is rapidly disappearing.

Briggs concedes the UK is "not sufficiently financially literate" on pensions and expresses concern for younger generations struggling to find secure work. Greater pension investment in the UK economy, he argues, could stimulate growth, improve infrastructure and create better jobs — benefiting both savers and the wider economy.

Presenter: Felicity Hannah

01:54 Andy Briggs joins the pod - discusses political upheaval.

(Episode 36) Sarah Breeden, Deputy Governor of the Bank of England for financial stability, joins Big Boss Interview to discuss risks in the global financial system, the rapid growth of private credit, and whether markets are prepared for the next economic shock.

She tells BBC Business Editor, Simon Jack the private credit market has grown to around $2.5 trillion in less than two decades, and says the BoE is watching the sector closely. She warns it has “never been tested at this scale” and that aspects of the market carry echoes of the period leading up to the 2008 financial crisis — including rising leverage, complex interconnections between funds, insurers, pension schemes and banks, and limited transparency compared to traditional lending.

There are already signs of strain. Investors have begun pulling money out of some funds, while others have been gated or marked down. Breeden warns this could lead to what she describes as a “private credit crunch”, where companies reliant on this form of financing may struggle to refinance their debt. While distinct from a banking-led crisis, she says the consequences for the real economy could still be significant.

At the same time, she highlights a growing disconnect between financial markets and underlying economic risks. Asset prices in some areas remain close to record highs despite geopolitical instability, persistent inflationary pressures and vulnerabilities within parts of the financial system. Breeden says the Bank expects an adjustment — meaning prices will fall — but stresses the key question is not whether this happens, but when and how sharply.

A further concern is the reduced capacity of governments to respond to future crises. Sovereign debt levels are at historic highs, limiting the scope for large-scale fiscal intervention of the kind seen during the 2008 financial crisis or the energy shock following Russia’s invasion of Ukraine. That places greater emphasis on ensuring the resilience of the financial system itself.

Breeden says the scenario that most concerns her is a combination of risks materialising simultaneously — a macroeconomic downturn, a loss of confidence in private credit, and a sharp repricing of risky assets. It is this kind of convergence, she says, that “really keeps me awake at night”. The Bank is actively stress-testing such scenarios and working with international counterparts to ensure the system is prepared.

While she notes that the banking sector is significantly better capitalised than before 2008, reducing the likelihood of a repeat of that crisis, the interview makes clear that new forms of risk are emerging in parallel — and that understanding how they interact will be critical in determining how resilient the global financial system proves to be.

Presenter: Simon Jack

Picture: Bank of England

(Episode 35) Pano Christou, CEO of Pret, joins Sean Farrington for this episode of Big Boss Interview to discuss fuel volatility, salads, and subscriptions.

Pret is starting to see inflation from the war in the Middle East, with fuel price volatility affecting the business. Prices aren’t currently set to rise, but he says they may have to if disruption continues. Some exports into the Middle East business are taking longer, but that’s not hampering Pret’s growth ambitions in the region.

He says Pret’s revised £5-a-month drinks subscription has grown by close to 25% over the past year, after the original COVID-era offer had to “evolve”. Its newer large salad range has been a “roaring success”, selling 40% more units than expected, especially in the evening, as consumers move away from bread.

He says he never set out to become chief executive, having worked his way up from assistant manager after earlier roles at Pret and McDonald’s, and says career progression comes from focusing on the job in front of you.

Presenter: Sean Farrington

Producer: Jeevan Nerwan

Editor: Henry Jones

00:12 Fliss and Sean set up the interview

(Episode 34) Nathan Coe, CEO of Autotrader, joins Sean Farrington for this episode of Big Boss Interview to discuss how rising fuel prices, the rapid growth of Chinese carmakers and advances in AI are reshaping the UK car market.

Coe says the recent spike in petrol prices has triggered an immediate shift towards electric vehicles, with enquiries on Autotrader up 30% month-on-month. He says higher fuel costs are pushing more buyers to reconsider the total cost of ownership, accelerating interest in EVs.

He also highlights the rapid rise of Chinese manufacturers in the UK market, describing their growth as “mind-boggling”. Firms such as BYD, he says, have scaled in a year what took Tesla six to seven, helped by competitive pricing and a shift in consumer behaviour - with EV buyers showing less loyalty to traditional brands.

Coe is also asked about the Competition and Markets Authority investigation into online reviews, stressing the company’s focus on acting with integrity.

On AI, Coe says Autotrader is working with firms including OpenAI, Google Gemini and Meta, and argues that while investor concerns about AI have weighed on the company’s share price, it has not seen a fall in traffic and believes the technology will strengthen its offering rather than disrupt it.

Presenter: Sean Farrington

Producer: Jeevan Nerwan

Editor: Henry Jones

00:12 Fliss and Sean set up interview

(Episode 33) Wholesale gas prices have roughly doubled in three weeks amid instability in the Middle East, and Greg Jackson, co-founder and Chief Executive of Octopus Energy, the UK's biggest household energy supplier, says it is "very likely" that energy bills will rise from July. The energy price cap is set to fall in April due to government tax cuts on electricity, but Jackson warns that fixed tariffs and business tariffs are expected to climb in the summer quarter. He compares the situation to Groundhog Day — just three years after Russia's invasion of Ukraine triggered a fossil fuel crisis.

Consumer behaviour has shifted sharply in the three weeks since the crisis began. Octopus has recorded a 50% increase in rooftop solar sales, a 30% rise in heat pump sales, a 40% jump in heat pump orders, and a 30% increase in demand for electric vehicle charging points.

He says a dramatic shift is needed in the UK. China's approach to energy offers a stark contrast. Some 75% of all renewables being built globally are in China, more than half the cars sold there last year were electric, and the Chinese state oil company is planning for no petrol stations by 2040. He describes China's energy investment as "breathtaking" and sees "a lot of talk and no action" in Europe.

Octopus has raised around $3 billion in investment, but Jackson reveals that roughly $2.9 billion of that came from outside the UK. He blames pension and fund management regulations introduced around 2000, which he says have caused UK pension funds to cut their allocation to UK equities from about 40% to roughly 3%. The result, he argues, is that British pensioners receive lower returns while overseas investors capture the growth of British companies.

Presenter: Sean Farrington

00:13 Fliss and Sean set up interview

(Episode 32) Larry Fink, is Chairman and CEO of BlackRock - the world’s largest asset manager, overseeing more than $14 trillion in investments on behalf of governments, pension funds and individual investors globally.

He tells BBC Business Editor Simon Jack that oil prices could remain above $100 a barrel for years — and rise to $150 — if the Iranian conflict is not resolved, a scenario he says would trigger a “stark and steep recession”. Higher energy costs would ripple through agriculture, fertiliser, and global supply chains, acting as a regressive tax that disproportionately affects the poorest.

Fink calls for “energy pragmatism”, arguing countries should use all available energy sources — from oil and gas to renewables and nuclear — to build resilience. He highlights Europe’s fragmented power systems as a structural weakness, particularly as energy demand rises with the expansion of AI infrastructure.

On trade, Fink says globalisation is being recalibrated rather than reversed. Post-war trading systems that favoured certain economies are shifting towards greater symmetry, though he acknowledges tariffs are inflationary.

He dismisses comparisons to the 2008 financial crisis, arguing the $2.2 trillion private credit market is transparent, with clearly defined liquidity limits.

Artificial intelligence, he says, will be transformational — driving demand for massive infrastructure investment while creating large numbers of skilled blue-collar jobs. Fink argues societies have overemphasised university education and must reassess the value of skilled trades in the AI economy.

Presenter: Simon Jack

00:15 Will Bain and Simon Jack set out who BlackRock/Larry Fink is