In this episode, Jess Von Bank sits down with Bill Banham to discuss how to choose your wins, silver linings, and embracing all the opportunities that disruption brings. Experience expectations have changed in 2020 and we as an industry must adapt and relearn what the workforce needs. Work is distributed more than ever and we must be able to support and meet people where they are with true experience design.

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Music

Joakim Karud - That Day | Ash O'Connor - Vibe