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In this episode of my podcast, BizTalk with Emmanuel, I am excited to announce that the channel is restarting after a long hiatus due to the pandemic. The podcast will cover various topics relevant to business owners, entrepreneurs, and leaders. I will also be featuring guest speakers and providing valuable insights.
The episodes will be accompanied by a series of new articles on my website blog. So, stay tuned and don’t forget to subscribe to my channel. Check out my website blog for more content, and I look forward to sharing more knowledge with you.
Although the book Business Model Generation by Strategyzer has been around for several years, it wasn’t until the last few years that I begin to seriously apply them to my own business as well as clients (though not always in its entirety) and the results have been outstanding.
But most of you might be more familiar with the authors of the original book. Alexander Osterwalder and Yves Pigneur are well-known names within the strategy community. The Business Model Canvas started as a PhD dissertation by Alex with Yves and develop into a widely used tool implemented by global companies such as Nintendo, Mastercard, and so on. Since then, Alex and Yves as well as the other Strategyzer’s authors have published several books including Value Proposition Design, Testing Business Ideas and most recently, “The Invincible Company”.
During Strategyzer’s most recent masterclass in May 2020, I managed to catch up with Alex for a short interview to discuss “The Invincible Company“. The book introduced a new tool called “The Portfolio Map” into Strategyzer’s list of tools already being used worldwide.
IdeaScale is back on BizTalk with Emmanuel podcast. In this episode, Jessica Day and Whitney Bernstein discuss the relationship between idea management and how it can help organizations improve customer experience.
Traditionally, organizations have had a heavy focus on improving customer experience by getting feedback from the customer themselves. In this podcast, Jessica and Whitney described real-life case studies based on client experience how managing internal ideas can lead to better customer experience in the end.
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