Episode 201 of The Unique CPA kicks off a block of episodes focused on building community in the accounting profession, and to start, Randy talks with Ashley Carroll, founder of Operations House, about addressing burnout while driving firm profitability. Ashley details her mission to help accounting firms rethink their business structures and cultures and think of their employees more as human beings. Ashley recently introduced a "professional pep talk" initiative that provides support and encouragement to accounting professionals, and she discusses her own journey from accounting to operations, her mental health struggles, and her passion for fostering psychologically safe and profitable work environments.

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