Roughly 200,000 Kentucky households lack internet access or are “underserved,” according to Meghan Sandfoss, executive director of the state’s Office of Broadband Development. It’s her job to open digital doors for all those residents, rural and otherwise — a tricky task that involves coordinating federal, state and local offices as well as internet service providers, nonprofits and engineers. In this episode, we’ll upack the process of hooking up homes to a fiber-optic network, including getting local buy-in, developing detailed maps and navigating environmental challenges.