Far too often, eldercare reform is presented as a binary choice between mortal adversaries: providers who believe that regulators are out to get them, and regulators who assume every provider is up to no good.

The truth is obviously more complicated, and leaders like Jennifer Belden prove that there are ways to protect residents' rights while also working with providers to improve the lives of elders. With a long background in health care, Belden brings both on-the-ground experience and a healthy dose of compassion to her work as director of Michigan's Bureau of Survey and Certification.

She joins "Elevate Eldercare" to discuss her role and her ideas for a future where regulators and forward-thinking providers can achieve the shared goal of quality care and quality of life.

Attend our conference in Grand Rapids, Mich. this November: https://thegreenhouseproject.org/2024-conference/

Register for the last webinar in our 2024 Conference Preview Series — go inside a unique dementia care model on Thursday, October 24: https://thegreenhouseproject.org/projects/community-innovations-when-professional-becomes-personal