MSP Business School

Brian Gillette - Cracking the Code How to Win More Clients in the MSP Industry


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Brian Gillette is a notable figure in the Managed Service Provider (MSP) industry, renowned for his expert knowledge in sales coaching and growth strategies. As the founder of Feelgood MSP, he has honed his skills over a 15-year career in sales and particularly within the MSP channel since 2017. Starting as a VP of Sales for a small MSP in Southern California, Brian distinguished himself by achieving remarkable growth, expanding their Monthly Recurring Revenue (MRR) significantly. His approach to sales is linear and is based on doing the right thing consistently over time, rather than seeking rapid, unsustainable expansion.

Episode Summary:

In this episode of MSP Business School, host Brian Doyle welcomes sales coach Brian Gillette, who brings an enlightening perspective on acquiring clients and managing growth in the MSP sector. The session is a deep dive into pragmatic sales strategies that Brian Gillette has effectively utilized and now shares as a coach.

The episode begins with Brian Doyle introducing the upcoming BCIO Toolbox event, followed by exploring Gillette's journey from a VP of Sales to a highly respected sales trainer in the MSP community. A substantial segment provides actionable insights into cold calling and LinkedIn strategies, stressing the importance of grit and consistent action over mere information or methodologies.

Key Takeaways:
  • Linear Growth Over Quick Wins: Success in sales within the MSP market is about consistent, linear progress rather than overnight growth.

  • Practical Selling on LinkedIn: Utilize the power of LinkedIn by expanding your network and gently engaging with leads throughout time.

  • Cold Calling Approaches: Modify your approach to cold calling by focusing on human interaction, respecting the recipient's time, and not taking rejections personally.

  • Importance of Execution: Knowledge of sales tactics is beneficial, but the real game-changer is consistent execution.

  • Value-Driven Workshops for MSPs: Brian Gillette offers monthly workshops aimed to provide comprehensive sales training for MSPs at an accessible price.

Show Website: https://mspbusinessschool.com/

Guest Name: Brian Gillette

LinkedIn: https://www.linkedin.com/in/brian-gillette/

Company: https://feelgoodmsp.com

Host: Brian Doyle

LinkedIn: https://www.linkedin.com/in/briandoylemetathinq/

Sponsors

vCIOToolbox: https://vciotoolbox.com

Sales MaturIT: https://salesmaturit.com

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