Thoughts on grabbing people's attention with your mailers and a few direct mail tips.
https://www.youtube.com/watch?v=zrBgrNKx5MM
Transcription
If you were your customer, what would you do?
Hi I'm Brian Pombo, welcome back to Brian J. Pombo Live.
I want to talk about this, this because the psychology behind it is kind of cool.
My wife came into me with a piece of mail, we talk about these things once in a while, because we like to see things from our perspective of what would I do?
What are the things that attract my attention and what would I do if I was my own customer?
We watch for things that that pull our attention and like to dissect why.
This is a great example, we're going to talk a little bit about this envelope, and why it caught her attention.
So we own a property management company. And on occasion, we'll get a piece of mail trying to play toward that.
That's what this is, this was specifically playing toward. Well, specifically, it was more for an association that we used to be a member of. And so I'd like to talk about the envelope.
Now, the inside of the envelope was a different story, it's there was not enough there to really discuss, but I want to talk about the outside of the envelope. Because if you're sending out mail, I want you to think about how it affects other people and different ways of handling the same, the same issue.
Because there are many different ways that can work. It all depends on what you're trying to get and who you're trying to speak to.
Initially, I want you to think this about this not just regarding mail is just direct mail snail mail that shows up, I want you to think about regarding your emails, regarding your social media, regarding everything that you put out there to either prospective customers, current customers or previous customers.
Everything that you're doing, you have to think, what would I do if I were them?
The best-case scenario is if you actually have something in common with your customer, it's not always necessary but it's a good place to be in because you kind of come with that.
And if not, if you know someone that has similar traits that are in the same industry or you know your customers well enough, try and get their take on different things.
If you can do that, on a smaller sampling, before you make it a wider sampling, you'll save a whole lot of money and you'll get a lot better effect.
So let's talk this mail piece gives us a good idea of that. You can see here, there are a couple of things that they did that's very interesting here.
The first off right up here, it's very subtle.
Most people won't to catch it.
There's a person's name and address. There's no name of that this actually came a from an organization, company organization, what have you.
The name of the organization isn't up there. All it says is Michael P Akin. Okay?
That's all it says, that can be anybody.
It's from Alexandria, Virginia, a very commonplace to get things from, you know, larger area in Virginia. There's just nothing to really tell you who it's from.
If you're reaching out to person, especially if you're going cold and you're coming in for the first time. So the like that is actually pretty useful because it doesn't tell you anything.