Thoughts on not leaving customer acquisition to random chance.
https://www.youtube.com/watch?v=94BXILnU4sw
Transcription
You don't deserve customers.
Hi I'm Brian Pombo, welcome back to Brian J. Pombo Live.
I want to talk about this message here that I got from my friend Joe, Joe had just recently read my book, 9 Ways to Amazon-Proof Your Business, you also can read it.
Now you can go out and purchase a hardback copy, I'd appreciate if you go to amazon.com or anywhere to get that or you can download a free copy, I'd appreciate that too.
I'd love to hear what you think, go get a free downloadable copy of, 9 Ways to Amazon-Proof Your Business at AmazonProofBook.com.
Now let's talk about what Joe was saying.
So Joe had his original message said something about, you know, the fact that he enjoyed the book and everything. And we kind of went back and fourth, we're joking a little bit about the writing process, I guess you could say.
Then we got into a scenario where he was he said seriously, this is this was good stuff. And he said that.
What I want to talk about is what he mentioned here, he said, these are the steps that some people need to take in their businesses, it seems to me that some businesses fail, because the owners, employees, salesman, etc, either lack confidence in themselves, or they're lazy, and just expect the client to magically appear and come to them without any type of working towards them. That's a really interesting point.
I think it's very common, it's common among, you know, business owners, and it's common around any executives that run a business is oftentimes we get into the feeling of well, we should just automatically get customers, clients, patients, what have you, they should just come to us, it just should be automatic.
It's that whole, and I'm sure you've heard it a million times from Field of Dreams, build it, and they will come. And there's more to it than that and it's a constant.
I wouldn't want I want to say battle, it's it should be a constant engagement, though, you should be constantly engaging people to bring them your way to attract them your way to having them come your way without having to beg, borrow, steal, but honestly, leave a path to have a pathway that's easy for them to come towards you.
Not necessarily too easy, but at the same and easy in the sense that, that there's it's clear what it takes to be able to work with you to get your services or your products. Having that is very, very important.
Often we get into this mindset that I deserve it, that I've already had this over here, I'm already offering this great service, this great product, they, you know, word of mouth should just automatically bring everyone to me. In some cases, you'll get a lot of that.
One of the worst situations that's something that I dealt with early on in my business was that I had a lot of people come to me via referral early on. And when you have that, you get into a place of feeling at ease.
That's like, Oh, no problem, I'll just keep duplicating. I'll keep making people happy and then they'll refer people who they know over to me.
It just doesn't usually work that way unless you're fully implementing it and you have a system to be able to develop that over and over and over again.
That shouldn't be the only way that you get people. You can't expect something that came easy to always be easy. I have, I had another one specific client,