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In this episode, I chat with the wonderful Christine Hemphill, MD of Open Inclusion in London, UK.

We chat openly about how Design frameworks and methods are failing not only the design community but also the people who end up using these products or services. Christine has a framework that she discusses in this episode that can help the Design community intentionally include inclusivity as part of their way of working.

Join our live online Coffee Time events every Tuesday and Thursday during the pandemic with a surprise guest each time :-)

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In this episode, I chat with the wonderful Amy Bucher, VP of Behavior Change from Mad*Pow in Boston in the United States. We chat about the emerging role of behavior change design and how it intersects with other disciplines like service design and user experience. I'll also cover off my personal unease with behavior change design, and unpack its ethical use - and sometimes its misuse - across industries.

Amy gives fascinating examples of her work in healthcare and how she has used behavior change design to help improve the lives of people using those services. And we discuss how behavior change design practitioners sit within a more traditional design process and discuss the origins of her new book Engaged: Designing for Behavior Change on Rosenfeld Media.

Now the folks over at Rosenfeld Media are amazing supporters of This is HCD and have given our listeners an exclusive 15% discount on Amys book!

So all you have to do is go over to Rosenfeld Media and use the code HCDENGAGED to get the discount.

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Hello, and welcome to Bringing Design Closer.  My name is Gerry Scullion and I’m a service designer and trainer based in Dublin City, Ireland.  Bringing Design Closer is a podcast dedicated on shining the light on the complexities of unbedding the designer’s mindset within organisations. 

In this episode, I speak with Raven Kaliana, a puppeteer and human rights activist based in the UK and originally from the U.S. She studied at the Royal Central School of Speech and Drama, but what brings us here today is Raven’s remarkable story of how she uses puppetry to campaign for public awareness on policy change around child abuse issues. 

She’s written her own autobiographical play called: Hooray for Hollywood a play about Raven’s survival on escaping human trafficking as a child, which she’s since made into a film.

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This is HCD is brought to you by Humana Design and The Academy.ie - Design Training and Education

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Welcome to another episode of Bringing Design Closer. My name is Gerry Scullion and I’m a service design trainer and practitioner based in Dublin City, Ireland. For those of you who are unfamiliar with Bringing Design Closer, this podcast is focused on uncovering insights from thought leaders around the world and learnings about bringing design into organisations with a view to helping both practitioners and organisations to become more design-led. In this episode, I caught up with Jonathon Colman, a senior design manager at Intercom here in Ireland. Jon has had a distinguished career and have led teams of content strategists and organisations such as Facebook, but also served, interestingly, as a peace core volunteer in Burkina Faso in West Africa. In this episode, we discuss what it takes to build a stellar design team, and what he’s learned over the years as being important ingredients that led to that success.

We are hosting our first conference in Dublin - March 30, March 31 2020. Stay up to date by joining our newsletter

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Hello, and welcome to Bringing Design Closer. My name is Gerry Scullion and I’m a service design trainer a practitioner based in Dublin City, Ireland. I was in Toronto recently for the service design networks global conference and caught up with Alan Smith, the wonderful co-founder and design leader at Strategyzer HQ at one of the coolest ends of the city. In this episode, we chat about the earlier days of forming the business with Alex Osterwalder and working with Yves Pigneur and how this led to becoming one of the most celebrated business educators on the planet. 

We are hosting our first conference in Dublin - March 30, March 31 2020. Stay up to date by joining our newsletter

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This is HCD is brought to you by Humana Design and The Academy.ie - Design Training and Education

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In this episode we speak with Melanie Rayment, Head of Service Design for UK Charity, Barnardos. We learn about how they use Design to help improve social outcomes for some of the most vulnerable of children. 

We are hosting our first conference in Dublin - March 30, March 31 2020. Stay up to date by joining our newsletter

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This is HCD is brought to you by Humana Design and The Academy.ie - Design Training and Education

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We are thrilled to be official media partners for the Service Design Global Conference in Toronto this year and are sharing podcasts from the event as it happens. In this episode, I caught up with Laura Lorenzo about workshop taboo subjects.

We are hosting our first conference in Dublin - March 30, March 31 2020. Stay up to date by joining our newsletter

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This is HCD is brought to you by Humana Design and The Academy.ie - Design Training and Education

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We are thrilled to be official media partners for the Service Design Global Conference in Toronto this year and are sharing podcasts from the event as it happens. In this episode, I caught up with Antonio Starnino and Antonio Iadarola about their experience in designing innovation spaces.

We are hosting our first conference in Dublin - March 30, March 31 2020. Stay up to date by joining our newsletter

https://mailchi.mp/thisishcd/2020-dublin-hcd-conference

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This is HCD is brought to you by Humana Design and The Academy.ie - Design Training and Education

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We are thrilled to be official media partners for the Service Design Global Conference in Toronto this year and are sharing podcasts from the event as it happens. In this episode, I caught up with Associate Professor of Design, Josina Vink from The Oslo School of Architecture and Design. We speak about the service ecosystems in the health space.

We are hosting our first conference in Dublin - March 30, March 31 2020. Stay up to date by joining our newsletter

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We are thrilled to be official media partners for the Service Design Global Conference in Toronto this year and are sharing podcasts from the event as it happens. The first episode is with Marc Stickdorn, CEO of More than Metrics and co-author of several leading service design textbooks, This is Service Design Thinking and This is Service Design Doing

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