Doing Law Differently

Bringing #goodenergy to legal transformation (ep 22)


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One aspect of innovation in law that is often overlooked

is the change management piece. Not only do we need to come up with the ideas
about how we can do law differently, we also need to manage the implementation of
those changes.

After my interview with Sheldon

Renkema back in episode
15, Sheldon put me in touch with Katrina Gowans. He told me that Katrina
had some Impressive insights into the implementation
of a full scale legal function transformation strategy, so of course I invited
her to be on the show to tell us all about it.

Katrina is the National Legal Transformation Lead for Origin Energy, an energy company, with diverse operations spanning the

energy supply chain from large scale gas exploration all the way through to
selling electricity, gas and solar to Australian homes.

Katrina describes her

role as helping the Origin Legal team manage change. In this episode, Katrina
talks to us about:

  • how she approached change
management around the implementation of a new matter management and document
management system across a team of 40 people;
  • document management and committing to a knowledge-based
  • way of working;
    and
  • her transition from
  • practising lawyer to legal operations professional, including how she upskilled
    and what she’d do differently with the benefit of hindsight.

    Here’s the highlights:

    2:04 Skip intro

    3:45 We’d invested in the technology and saw the value in investing in a person to manage the change of that technology

    4:03 You can throw as much money as you like at technology, but you should be thinking about how you’re managing the change through your team

    5:07 My role was to talk to the team and explain that the technology was just the platform to change the way we work

    6:55 Key challenges with implementation of new systems – pitching the training at the right level, getting the bandwidth among a busy team

    8:47 Making transformation part of a team’s KPIs

    11:11 Document management and committing to a knowledge-based way of working

    15:15 Experimenting with technology

    17:35 Upskilling – the career change from lawyer to legal operations professional

    22:24 Who is the right person for a legal operations role?

    26:06 The importance of having a team vision

    Links

    • Connect with Katrina at Origin Energy
    • Subscribe to Doing Law Differently on Apple Podcasts, Google Podcasts
    or Spotify 
  • Discover how I can
  • help you escape the billable hour, eliminate the grunt work and do more of the
    work you love with productised
    services
  • Connect with me on LinkedIn
  • Are you keen to share how you’re Doing Law Differently? Get in touch here. 
  • The post Bringing #goodenergy to legal transformation (ep 22) appeared first on Lucy Dickens.

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