Lenders are increasingly looking beyond interest rates to stand out, with new policies and product innovations reshaping the options available to borrowers. But what do these changes actually mean for brokers and their clients? Join Broker Daily's Julian Barnes with Finni brokers Costa Arvanitopoulos and Rebecca Carlson as they unpack the latest lender policy changes, including Liberty becoming the first non-bank to join the 5 per cent Deposit Scheme, AMP's new 40-year investor loan, the growing competition in SMSF refinancing, and ASIC's findings into widespread mortgage offset account failures.

The team also discusses what softer auction clearance rates and falling home values are really saying about the property market, why investors are pivoting towards new strategies rather than sitting on the sidelines, and what the latest trends mean for brokers navigating an evolving lending landscape.

Residential lending may be showing signs of slowing, but does that mean brokers should be worried? Or is it the perfect time to start looking beyond the home loan? Join Broker Daily's Liam Garman and Accendo's Trent Carter as they unpack what a changing property market could mean for brokers, why diversification is becoming more important than ever, and how commercial lending can help build a more resilient business through every stage of the market cycle.

The pair also discuss why your existing client database could be your biggest growth opportunity, how to build stronger relationships with self-employed clients, the common mistakes brokers make with their CRM, and the practical first steps to building confidence in commercial lending.

A great client experience doesn't begin with a loan application or end at settlement. It starts long before the first conversation and continues well after the keys have been handed over. Join Broker Daily's Julian Barnes and Broker Essentials founder and broker coach Jason Back as they explore how brokers can build client journeys that create lasting relationships, stronger referrals and long-term business growth.

From making the right first impression and reducing friction throughout the lending process to delivering memorable moments that clients genuinely talk about, the pair unpack the practical strategies that separate good brokers from great ones.

They also discuss how AI is changing borrower expectations, why communication is the foundation of a high-performing client journey, and how brokers can position themselves as trusted advisers long after settlement.

What does innovation look like inside a modern brokerage? As technology reshapes the industry and AI becomes an increasingly common part of a broker's toolkit, many are finding that the biggest opportunity isn't replacing the human touch – it's making more time for it.

In this special Broker Innovation Summit edition of Broker Daily Spotlight, senior journalist Julian Barnes goes behind the scenes at the event, held in partnership with principal partner NextGen, to hear directly from brokers about how they're adapting to a rapidly changing industry.

From AI-powered workflows and streamlined client experiences to building stronger relationships, growing specialist lending businesses and finding time to focus on what matters most, the conversations reveal how brokers are embracing innovation while keeping clients firmly at the centre of everything they do.

Help to Buy has expanded again with another lender joining the scheme, but are limited lender participation and broker access holding it back? Join Broker Daily's Julian Barnes and Finni brokers Eva Loisance and Costa Arvanitopoulos as they unpack why the shared equity scheme has struggled to gain broader traction, discuss whether borrower concerns are preventing greater uptake, and explore what needs to change for Help to Buy to reach its full potential.

The team also discusses the latest investor lending trends following the federal budget, whether more investors are turning to new builds, fresh scrutiny over the data underpinning the SMSF borrowing reforms, and what recent refinancing policy changes could mean for SMSF borrowers and brokers.

What if your trail book wasn't just a source of recurring income, but the key to levelling up your brokerage? Joseph Daoud sits down with Broker Capital founder Simon Lewis to unpack why trail could be the key to scaling a brokerage – whether that's funding growth, acquiring another business, or simply making smarter decisions about the one you've already built.

The pair also dive into broker consolidation, what separates a good trail book from a bad one, and why the brokers who treat their business like a business – not just a pipeline of loans – will be the ones best placed to grow.

Open banking is often talked about as the next big technological shift in broking. But is the industry overlooking its biggest benefit Join Broker Daily's Julian Barnes with Broker Essentials founder Jason Back as they unpack why open banking is about far more than faster document collection, exploring how it could free brokers from administrative tasks, strengthen client relationships, and reshape the role of the modern adviser.

The pair also discuss the expansion of the Consumer Data Right to non-bank lenders, how open banking could help combat fraud, where AI fits into the picture, and why brokers who embrace the technology early may be best placed to stay ahead.

What will define the next generation of lending? It's a question lenders across the industry are grappling with as technology evolves, borrower expectations shift, and brokers look for new ways to deliver for their clients.

In today's special Broker Innovation Summit edition of Broker Daily Spotlight, senior journalist Julian Barnes goes behind the scenes at the event, held in partnership with principal partner NextGen, to speak with lenders about the trends, innovations, and opportunities shaping the future of the industry.

From AI and digital lending platforms to speed to decision, broker support, and the growing opportunities in commercial and SME lending, the conversations reveal how lenders are adapting to a market that's becoming simultaneously more competitive and more complex.

ING's decision to ease its clawback policy has reignited debate over whether the current model is still fit for purpose. So, is it time to rethink clawbacks?

Join Broker Daily's Julian Barnes, with Finni brokers Eva Loisance and Costa Arvanitopoulos, as they unpack the implications of ING's policy changes, discuss the growing calls for clawback reform, and explore what the latest developments could mean for brokers, lenders, and borrowers.

The team also discusses falling mortgage demand, softer auction clearance rates, the latest lender policy changes from AMP, Westpac, and ANZ, and what recent market data reveals about investor and first home buyer activity.

Change is inevitable, but how brokers respond to it can make all the difference. Whether it's policy shifts, economic uncertainty, or the rapid pace of technological innovation, the businesses that succeed are often those that can adapt quickly and effectively.

Join Broker Daily's Julian Barnes and Broker Essentials founder Jason Back as they explore how brokers can move beyond simply reacting to change and instead build businesses that are ready for whatever comes next. From turning disruption into opportunity and staying curious to creating space for strategic thinking, they unpack the habits and mindset that help businesses remain resilient in uncertain times.

They also discuss why listening to clients, leaning on your professional network, and focusing on what you can control could be some of the most effective ways to stay ahead, proving that while no one can predict the future, every broker can prepare for it.