BRX Pro Tip: Sales and Marketing Tip: It's About the Client Stone Payton: [00:00:00] And we are back with Business RadioX Pro Tips. Stone Payton and Lee Kantor here with you. Lee, in our sales and marketing pro tips, I think it's so important to remember, it's really not about us. It's about your client. [...]

BRX Pro Tip: Surprise and Delight Stone Payton: [00:00:00] Welcome back to Business RadioX Pro Tips. Stone Payton and Lee Kantor here with you. Lee, let's talk a little bit about this whole idea of surprise and delight. Lee Kantor: [00:00:10] Yeah. I think that at the heart of good customer service and customer care [...]

BRX Pro Tip: Better Onboarding Stone Payton: [00:00:00] Welcome back to Business RadioX Pro Tips. Lee Kantor and Stone Payton here with you. Lee, let's talk about some key tips, some strategies, tactics, tips for better onboarding. Lee Kantor: [00:00:12] Yeah. I know when in selling, I always feel like the selling is the most [...]

BRX Pro Tip: Don't Let Planning Be a Crutch Stone Payton: [00:00:00] And we are back with BRX Pro Tips. Stone Payton and Lee Kantor here with you this morning. Good plans are great. Great plans are good. But if you're not careful, Lee, planning really can become a crutch, can it? Lee Kantor: [00:00:16] [...]

BRX Pro Tip: Entrepreneurs Make Mistakes Stone Payton: [00:00:00] And we are back with BRX Pro Tips. Stone Payton and Lee Kantor here with you this afternoon. Lee, entrepreneurs make things. Entrepreneurs create services. Entrepreneurs disrupt the market. Entrepreneurs often enjoy tremendous rewards. And they certainly take a great deal of risk. And let's face [...]

BRX Pro Tip: Invest in a Good CRM System Stone Payton: [00:00:00] And we are back with Business RadioX Pro Tips. Lee Kantor and Stone Payton here with you. Lee, it's really good mojo and well-advised, I think, this day and age to invest in a good workable CRM system that you're going to use. [...]

BRX Pro Tip: Sales Tip – Restate Objections Stone Payton: [00:00:00] Welcome back to Business RadioX Pro Tips. Stone Payton and Lee Kantor here with you. Lee, we're all going to get concerns, questions, objections when we're in the sales process. And you're suggesting that one good strategy, discipline, best practice when you get an [...]

BRX Pro Tip: Serve for Impact Stone Payton: [00:00:00] And we are back with BRX Pro Tips. Stone Payton and Lee Kantor here with you. Lee, we talk a lot in our organization about this whole concept of serving. And we often will share with prospective clients and our expanded network. We'll try to help [...]

BRX Pro Tip: Your Network is Your Most Valuable Resource Stone Payton: [00:00:00] Welcome back to Business RadioX Pro Tips. Stone Payton and Lee Kantor here with you. Lee, we've got a lot of resources that we put into play as we build and grow our businesses. I've often heard it said that, you know, [...]

BRX Pro Tip: From Vendor to Partner Stone Payton: [00:00:00] Welcome back to Business RadioX Pro Tips. Lee Kantor and Stone Payton here with you. Lee, most of us, we want this in almost every relationship that we have with our clients. But let's talk a little bit about navigating the terrain. Making the transition [...]