BSCAI

BSCAI

By BSCAIBusiness
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BSCAI episodes

  • Contracting Success Recap: Word on the Street
    BSCAI enjoyed record turnout at the Contracting Success Conference in Las Vegas this past November. Tune in to hear feedback from attendees who took a break from the show floor to share perspective on the value the event offers, the benefits of BSCAI membership and more.
    12 min
  • The State of Robotics in the Cleaning Industry
    On this episode of Contracting Conversations, Terry Watson, Vice President of Sales with Tennant Co, and Cameron Waite, Founder and CEO of Real Life Robotics, discuss how robotics play a role in the cleaning industry, what innovations lay on the horizon, and how BSCs can learn to embrace emerging technologies in their day to day operations.
    24 min
  • Hustle and Grit: The Foundation of Building a Business
    On the inaugural episode of season 5, BSCAI speaks with Justin Forsett, CEO and Founder of Hustle Clean and 2023 Executive Management Conference speaker about how perseverance serves as the cornerstone of entrepreneurship and why taking failure in stride contributes to a business's longevity.
    12 min
  • Improving the Customer Experience
    On this episode of Contracting Conversations, BSCAI chats with Dan Gingiss, Customer Experience Coach and 2022 Contracting Success Keynote Speaker, about how focusing on customer experience can better overall business operations.
    In this episode, you will hear:
    -How Dan discovered his passion for marketing
    -Common customer experience challenges
    -Why focusing on customer experience is important
    -A sneak preview of Dan's 2022 Contracting Success Keynote Session
    28 min
  • BSCAI CLEAN Awards Inspire Greatness
    Hear from Kathleen Bands, CEO of My Cleaning Service, Inc., Jamie Henry, CEO of Beeline Support, and Paul Taylor, CEO of ESS Clean, Inc., as they discuss the positive impact of BSCAI's CLEAN Awards on BSC business owners and their employees.
    18 min
  • A Legacy of Excellence
    BSCAI sits down with Tim Murch, President and CEO of 4M Building Solutions to dive into his rich history of working in the building services industry, what it takes to build a cohesive team, and more.
    25 min
  • It Starts with Company Culture
    On the second episode of season 4, BSCAI sits down with Brent Gleeson, former Navy SEAL and founder and CEO of Taking Point Leadership. Throughout the episode, Brent addresses his transition from being a Navy SEAL to starting his own business, the importance of building a strong company culture, and how BSC business owners can nurture leadership qualities within their teams. Brent will also be speaking at the Executive Management Conference in Louisville, Kentucky this April.
    27 min
  • Professional Wellbeing in a Humanized Workplace
    On this episode of Contracting Conversations, Rachel Druckenmiller, keynote speaker and founder of Unmuted, discusses wellbeing in our professional lives, how business owners can improve employee engagement, and what it means to truly humanize a workplace.
    26 min

About BSCAI

From the publisher's feed

The BSCAI podcast series, Contracting Conversations, will present new ideas, solutions, and tips for contract cleaning and facility services. Each episode will interview a different business owner, entrepreneur, industry leader, or subject-matter expert on relevant topics and current events. Topics in this series will cover the industry’s pandemic response, as well as industry dynamics impacting contractors, customer insights, company culture, business growth, leadership, professional development, and many more.