Welcome to another episode of Build Your Culture Brand hosted by Dr. Jay Raines, joined by Mark Hufford, multi-unit Owner-Operator at Chick-fil-A West Walnut and Walton Boulevard. Join as Mark dives into his career journey leading up to Chick-fil-A, including how running a marathon helped him stand out as an Operator candidate. Follow as he explores where he’s often misunderstood in his role, how leadership starts from the inside out, and what it looks like to design and measure a winning culture. From his experiences of navigating his role as a multi-unit Operator, Mark highlights the importance of adapting during challenges and growing from experiences. Unravel the secrets behind his exceptional leadership, as he dives into his skillfully crafted approach to develop and nurture an environment that promotes growth, engagement, and unparalleled success.  

Special shout out to Rick Starkweather, Owner-operator of Chick-fil-A I-44 & Range Line Rd (Joplin, MO).

For more information about intentionally building a culture that fits you, or to take our Culture Brand Mini-Assessment, visit www.buildyourculturebrand.com.

Time stamps: 

(00:00 - 01:45) Introduction 

(01:46 - 06:28) Leadership Superpower and Kryptonite

(06:29 - 07:49) Journey to Chick-fil-A

(07:50 - 10:58) Standing Out as an Operator Candidate

(10:55 - 13:17) Overcoming Misunderstandings 

(13:18 - 14:49) Starting with Self-Leadership

(14:50 - 19:54) Using Culture Brand to Develop and Measure Culture

(19:55 - 24:53) Adapting When You Multiply Your Business

(24:54 - 27:24) Celebrating Wins

(27:25 - 29:09) Appreciations and Goodbyes 

Welcome back to the Build Your Culture Brand podcast! Join Dr. Jay Raines and his guest Stefan Bringas, Owner and Operator of Chick-fil-A South Mountain (AZ). Follow along as Stefan recounts his journey alongside Chick-fil-A and how it molded him into the leader he is today. Stefan shares how having a mentor has impacted him, the value of surrounding yourself with other leaders and advice for emerging Operators. Passionate about growth, Stefan illustrates what it looks like to be a forward-thinker while staying present in your business. Highlights include creating leaders who are adaptable, equipping leaders to take on growth opportunities and being a culture engineer. You don't want to miss this encouraging and informative episode of Build Your Culture Brand!

For more information about intentionally building a culture that fits you or to take our Culture Brand Mini-Assessment, visit www.buildyourculturebrand.com.

Time stamps: 

(00:00 - 03:46) Introduction

(03:47 - 06:43) When Culture Impacts the Community

(06:44 - 10:29) Leadership Superpower and Kryptonite

(10:30 - 12:59) Why Become an Operator?

(13:00 - 15:08) Balancing Confidence and Humility

(15:09 - 21:03) Surrounding Yourself with Other Leaders

(21:04 - 23:28) The Value of a Mentor

(23:29 - 25:15) Advice for Emerging Operators

(25:16 - 27:26) Developing Adaptable Leaders

(27:28 - 29:40) Equipping Leaders for Growth

(29:41 - 32:55) Getting Comfortable in the Gap

(32:56 - 34:48 ) Culture by Design

(34:49 - 35:54) Closing

Welcome back to the Build Your Culture Brand podcast! Today we are joined by Tate Smith, Owner-Operator of Chick-fil-a Hampden and Gardens on Havana (CO). From a part-time job in college to multi-unit operation, Tate tells the story of his unexpected journey with Chick-fil-A. As an emerging leader, Tate was able to see the impact of a positive environment, which helped evolve his passion for equipping, developing and encouraging leaders. Through the years, Tate has learned the value of resiliency during challenges, growing from setbacks and cultivating a clear vision. Understanding systems of nurturing and seasons of growth, he used a Jade plant to inspire the leadership development strategy that has become foundational for his business. 

Resources Mentioned:

https://www.life.church/leadershippodcast/

https://www.amazon.com/Confessions-Grieving-Christian-Zig-Ziglar/dp/0805427457

https://www.eosworldwide.com/traction-book

Time Stamps:

(00:00 - 02:36) Introduction

(02:37 - 07:14) The Road to Becoming an Operator

(07:15 - 12:30) Seasons That Brought Growth

(12:31 - 16:32) Challenging Leaders and Creating Results

(16:33 - 21:32) Jade Leadership Strategy

(21:33 - 25:29) Culture Rooted in Encouragement

(25:29 - 29:32) Marks of Success

(29:33- 31:33) Power of a Positive Environment

(31:34 - 33:55) Growing Together  

(33:56 - 34:42) Closing

Welcome back to the Build Your Culture Brand podcast! Today we are joined by Jon Morris, Owner-Operator at Chick-fil-A Golf Mill (IL). From not getting a location after LDP like he’d hoped to now celebrating one year with Golf Mill, Jon shares his unique journey of becoming an operator and the mental health challenges along the way. Highlights include practical ways he manages stress/anxiety, leading through core values and embracing multiculturalism. Whether you’re thinking about becoming an Operator or have years of experience under your belt, you’ll love hearing Jon’s perspective on what it looks like to make the most of every opportunity.

Special shout out to Jon’s mentor, Robert Barnes, Owner-Operator at Chick-fil-A Pensacola Nine Mile

For more information about intentionally building a culture that fits you or to take our Culture Brand Mini-Assessment, visit www.buildyourculturebrand.com

Time Stamps:

(00:00 - 01:47) Introduction

(01:48 - 04:56) Journey to Chick-fil-A Operator

(05:06 - 07:40) Unexpected Challenges on the Path

(07:41 - 11:56) Practices for Managing Stress

(11:57 - 15:48) Jon’s Mental Health Journey

(15:49 - 17:53) Failure turned Success

(17:54 - 22:23) Embracing Multiculturalism

(22:24 - 26:56) Pieces of Advice for Those Getting Started

(26:57 - 28:24 Making the Most of Opportunity

(28:25 - 30:57) Closing

Welcome back to the Build Your Culture Brand podcast! Today we are excited to introduce Leadership Coach & Author of 𝐻𝑢𝑚𝑏𝑙𝑒𝑟 𝐿𝑒𝑎𝑑𝑒𝑟𝑠ℎ𝑖𝑝, Josh Wymore, Ph.D. Join as Josh and host Dr. Jay Raines dive into the true meaning behind humbler leadership and what it means to practice humility. Follow along as they discuss the benefits of cultivating community and practicing gratitude in order to become a more effective leader. Grounded in research, Josh unpacks strategic advantages and practices to becoming a little humbler everyday.

To learn more about Josh or to purchase his book, Humbler Leadership, visit www.joshwymore.com/humbler

Timestamps

(00:00 - 00:38) Sneak Peek into the Episode

(00:38 - 03:23) Introduction & Six-man Football

(03:24 - 04:24) A Failure That Propelled You Forward

(06:30 - 09:48) What is Humbler Leadership?

(09:49 - 12:27) Stepping into the "How?"

(12:28 - 16:32) Cultivating Community and Shaping Yourself

(16:33 - 20:00) What Research Says and Leadership Currency

(20:01 - 22:45) Humility Paradox

(22:45- 23:28) Gratitude- the Root of Humility

(23:29 - 24:56) Where to find the Book

Welcome to Build Your Culture Brand with Dr. Jay Raines.

Join us as we talk to leaders about their successes and challenges, what it means to win together and how to be a culture creator.

This is for leaders in any industry with a desire to influence the organizational culture around them, grow in their leadership role and develop those around them.

We hope it brings you encouragement on your leadership journey.

Want to know more about intentionally building a culture that fits you? Visit: www.buildyourculturebrand.com

New episodes are released bi-weekly, so check back for more!

In today’s episode, we dive in deeper with Bruce Ploeser, Owner-Operator at Chick-fil-A Goodyear/Avondale. He shares more about the positive culture of his locations, how partnering with others in your same market actually benefits you, and how you can thrive even amongst great change as a leader. His advice goes beyond leadership, and explores how to manage the unexpected from a management perspective. You won’t want to miss this exciting episode!

For more information about intentionally building a culture that fits you or to take our Culture Brand Mini-Assessment, visit www.buildyourculturebrand.com.

Time Stamps and Show notes:

(00:00 - 01:23) Introduction

(01:24 - 03:27) Working as a Team

(03:28 - 06:28) Facing Challenges

(06:29 - 12:17) Linking Arms

(12:18 - 15:40) Misunderstandings

(15:41 - 18:58) Managing Disasters

(18:59 - 26:00) Managing Transitions

(26:01 - 29:45) Leadership Advice

(29:46 - 31:15) Adapting to Change

(31:16 - 32:09) Closing

Welcome to Build Your Culture Brand with Dr. Jay Raines.

Join us as we talk to leaders about their successes and challenges, what it means to win together and how to be a culture creator.

This is for leaders in any industry with a desire to influence the organizational culture around them, grow in their leadership role and develop those around them.

We hope it brings you encouragement on your leadership journey.

Want to know more about intentionally building a culture that fits you? Visit: www.buildyourculturebrand.com

New episodes are released bi-weekly, so check back for more!

In Episode 2 of ”Build Your Culture Brand” with host, Dr. Jay Raines, and guest, Bruce Ploeser! Tune into this conversation to learn all about how Bruce went from the Air Force, to an operator at one of the world’s largest fast-food corporations: Chick-fil-A. Bruce is a multi-unit operator of Chick-fil-A Avondale and Chick-fil-A Goodyear. Hear about his fresh take on the importance of kindness and encouragement in a fast-paced business, how coaching improves business success in countless ways, and much more. You won’t want to miss this discussion!

For more information about intentionally building a culture that fits you or to take our Culture Brand Mini-Assessment, visit www.buildyourculturebrand.com.

Time Stamps & Show Notes: 

(00:00 - 01:45) Introductions

(01:31 - 02:24) Get to know Bruce

(02:25 - 06:45) “The First 100” Story

(06:46 - 08:33) How Bruce defines success 

(08:35 - 10:58) Grace and Accountability Balance

(10:59 - 15:54) Building Culture

(15:55 - 18:35) Business Plans

(18:36 - 23:39) Influence and Coaching

(23:40 - 24:36) Outro

Welcome to Build Your Culture Brand with Dr. Jay Raines.

Join us as we talk to leaders about their successes and challenges, what it means to win together and how to be a culture creator.

This is for leaders in any industry with a desire to influence the organizational culture around them, grow in their leadership role and develop those around them.

We hope it brings you encouragement on your leadership journey.

Want to know more about intentionally building a culture that fits you? Visit: www.buildyourculturebrand.com

New episodes are released bi-weekly, so check back for more!

In our Episode 1 premiere of ”Build Your Culture Brand” with host, Beth Medley, and guest, Dr. Jay Raines! Tune into this conversation to learn what LeadersQ is and how it can help you develop your business and personal plan. You won’t want to miss this discussion!

For more information about intentionally building a culture that fits you or to take our Culture Brand Mini-Assessment, visit www.buildyourculturebrand.com.

Time Stamps & Show Notes: 

(00:00 - 01:41) Introductions

(01:42 - 03:41) What Jay does in his business 

(03:45 - 07:07) Where the name “LeadersQ” came from

(7:07 - 10:44) Culture and Ownership

(10:44 - 13:56) Why A Podcast?

(13:56 - 15:59) Culture

(15:59 - 18:44) How to use culture in your brand

(18:44 - 19:59) Future Guests for the Show

(19:59 - 20:30) Outro