"Having a relationship based culture is going to beat everything else you try to do when it comes to guests."

The magic of Disney isn't just in the attractions; it's in the people. That's at the heart of my conversation with Rick Allen, a Disney veteran of 43 years. Rick has seen firsthand how relationships shape the culture of an organization. Read the blog for more on why he says strong connections between employees, leaders, and customers are the foundation of long-term success.

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Rickallenconsultinggroup.com

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