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Building Loyalty Through Customer Experience – Esther Ofuru | VETChat by The Webinar Vet
Joining Kathryn for this episode of VETchat by The Webinar Vet is Esther Ofuru, Customer-Centric Data Analyst. In this
episode, Kathryn and Esther discuss how to maintain a relationship with
customers, and why that is important in the veterinary world. Esther gives
advice on building a better customer experience, including how to grow from
good and bad reviews alike, the changing digital landscape, and communication
between vet and client.
Connect with Esther on LinkedIn
View all episodes
By VETchat by The Webinar VetJoining Kathryn for this episode of VETchat by The Webinar Vet is Esther Ofuru, Customer-Centric Data Analyst. In this
episode, Kathryn and Esther discuss how to maintain a relationship with
customers, and why that is important in the veterinary world. Esther gives
advice on building a better customer experience, including how to grow from
good and bad reviews alike, the changing digital landscape, and communication
between vet and client.
Connect with Esther on LinkedIn
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