Dr. Kaleen Love on Navigating Change and Fostering Psychological Safety
In this episode of the Built by People podcast sponsored by Previ, host Dave D'Angelo welcomes Dr. Kaleen Love, a distinguished HR executive with a diverse career journey spanning social sciences, McKinsey, Capital One, and Philip Morris International. Dr. Love delves into her career transitions, the challenges of driving systemic change, and the critical importance of psychological safety in high-performing teams. She shares personal anecdotes, including her experiences in competitive rowing and boxing, to illustrate leadership lessons. Dr. Love emphasizes the value of understanding human behavior in leadership, the importance of adaptable leadership strategies, and fostering employee engagement and discretionary energy to achieve organizational success.
00:00 Introduction to the Built by People Podcast
00:16 Sponsorship Message from Previ
00:45 Welcoming Kaleen to the Podcast
00:49 Kaleen's Career Journey
02:39 Transition to Philip Morris International
04:31 Impact of Social Science on HR Leadership
05:59 Lessons from Competitive Sports
08:46 Universal Truths of Effective Leadership
14:06 Unlocking Discretionary Energy
17:48 Fostering Psychological Safety
21:23 Parting Advice and Conclusion