Episode Summary:
In this episode of Built on Purpose, Max Hansen sits down with Dr. Laura Gallaher to explore the psychology of leadership, self-acceptance, and organizational culture. Dr. Gallaher shares insights from her early career at NASA, where she was hired to help transform the agency’s culture after the Columbia Space Shuttle tragedy. Together, they discuss the importance of psychological safety, self-awareness, and accountability in leadership, and how leaders can foster environments that drive both high performance and employee well-being.
Key Topics Discussed:
1. Introduction to Dr. Laura Gallaher
Founder and CEO of Gallaher Edge (est. 2013)PhD in Organizational PsychologyEarly career at NASA working on cultural transformation post-Columbia accident2. NASA, Psychological Safety, and Leadership Lessons
The role of organizational culture in the Columbia disasterWhy psychological safety is critical for open communicationHow NASA’s culture unintentionally bred fear despite being rated one of the best places to workThe impact of self-deception in decision-making3. The Importance of Self-Awareness and Radical Self-Acceptance
How high achievers often struggle with self-acceptanceThe difference between self-acceptance and complacencyMoving from self-judgment to self-improvement without self-criticismThe self-acceptance quiz and its four quadrants4. Creating Accountability in Organizations
Why accountability must come from within, not imposed externallyLeaders should model self-accountability to inspire teamsHow to structure feedback and performance conversationsThe power of asking employees, “On a scale of 1 to 10, how do you think you’re doing?”5. Building Strong Organizational Culture in Hybrid and Remote Workplaces
The necessity of intentional communication in remote settingsThe role of structured meetings vs. informal check-insEncouraging phone or video calls for relationship buildingThe value of in-person team gatheringsKey Takeaways:
✅ Psychological safety enables people to speak up and share concerns without fear.
✅ Self-acceptance and self-improvement are not opposites; they can coexist.
✅ Leaders must take ownership of their role in team dynamics and accountability.
✅ Remote work requires intentional communication strategies to maintain culture and engagement.
Resources & Links:
📌 Take the Self-Acceptance Quiz: SelfAcceptanceQuiz.com
📌 Learn more about Dr. Laura Gallaher: https://drlauragallaher.com/
📌 Connect with Laura Gallaher: https://www.linkedin.com/in/laura-gallaher-phd/
📌 Connect with Max Hansen: yscouts.com