Bulletproof Selling

Salespeople tend to run a thousand miles a minute. While that's great for getting things done, it can also result in chasing the biggest fire instead of the most important one. We sat down with sales leader Greg Carbone and asked how he helped his salespeople systemize their self-reflection, and we built a sales system for making it happen!

When we interviewed Troy Steele, we learned that the best salespeople don't have a terrible conversation with a prospect and keep it to themselves. Instead, they share what they heard with their team so that everyone can benefit and improve. In this week's episode, we walk through why it's important to track new questions we hear and what to do about them.

Many salespeople work in rapidly-changing industries, and that was before COVID-19! To succeed in a world of competitors and slim margins, we have to focus on updating what makes us different, and that's the conversation we had with Doug Jenkinson. He shared with us how he ensures his salespeople are remaining relevant to their prospects today and preparing them for tomorrow.

Too many salespeople wait until they're in a conversation before they think about what to ask, and what to say. Bulletproof salespeople take the initiative and have a series of questions prepped and ready to roll - but how do we ensure our questions are relevant to our prospect's constantly-changing worlds? We sat down with sales leader Douglas Billings to answer that very question!

Trust has consistently been rated as more important than price or ROI in the selling process, but too many salespeople ignore the element of trust-building in their pipelines. In this interview with sales guru Jeff Goldberg, we reveal how to systemize trust-building throughout the sales process.

Salespeople are always trying to get better, but why does their sales training seldom stick? In this interview with Mike Phillips of McClosky Motors, we examine how great sales leaders empower their salespeople to not only attend sales training, but ensure that it is used and produces real sales results.

As salespeople, success is often determined by what happens after we get off the phone with a prospect. In this interview with Matt Neuman, we walk through the sales system his team uses to ensure they continue to remain in touch with prospects and improve the way they provide value after their sales calls.

As salespeople, it's easy to run from one sales meeting to another and think our activity will yield results. Unfortunately, rote repetition is the slowest way to learn. In this episode, we interview Bill Butts on how he ensures salespeople on his team learn from each sales meeting in a way that makes them better prepared than any competitor.

Salespeople know that an inbound inquiry is easier to convert, but can also be a waste of time. In this episode of Bulletproof Selling, we interview Dave Lorenzo about what he sees the smartest salespeople doing to systemize their follow up - resulting in more closed business!

We all know that establishing trust is a critical element in the sales process, but salespeople will often damage that trust by not delivering on their commitments or over-delivering. In this week's episode, we sit down with Todd Caponi, an expert in the neuroscience of selling, to establish how to become more transparent in the way we make - and deliver on - our prospect commitments.