Shani and George are back! And they're recapping 2025 in this Christmas Special Episode. From crazy stories and hellish clients to their growth personally and as friends.

Find more of Shani:

Instagram/FB - @Shanitaylor_official

Book a chat - shanitaylor.com

Find more of George:

Instagram - @georgemattarofficial @h.airlab

Hair Bookings - hairlabbygeorge.com.au

Skin Bookings - nileandreed.com.au

The conversation revolves around business experiences andthe concept of the "dog eat dog" world.

George discusses a failed collaboration with a brand wheretheir promotional efforts were not matched, leading to a negative ROI. Despite investing $1,000 in discounted services, the partnership failed due to lack of reciprocal promotion.

He emphasises the importance of mutual effort inpartnerships and the necessity of reviewing investments after 30 days.

The discussion also touches on personal anecdotes, including slow service experiences with Uber Eats and the importance of moving with purpose in business and life.

For further information head to https://linktr.ee/Businessbanterbythebasin

The discussion centres on the concept of "demonclients," who initially praise but later demonize service providers.

Shani shares a quote by Betty Davis, "In this business,until you're known as a monster, you're not a star," highlighting the paradox of client behaviour.

They discuss a client who achieved a 129% revenue increasebut later complained about invoicing, despite no changes.

This behaviour is attributed to clients' internal psychological dynamics and the tendency to idolise and then criticise.

The conversation also touches on the importance ofcontinuous education and the challenges of managing client expectations and extreme reactions.

For further information head to https://linktr.ee/Businessbanterbythebasin

In this conversation, Shani and George discuss the critical aspects of scaling a business using the 30-20-10 rule, emphasising the importance of understanding unit economics.

They share insights on how to maintain healthy profit margins and the real-life implications of these principles in the salon industry.

The discussion highlights the necessity of aligning pricing strategies with the level of service provided and the importance of financial literacy in business growth.

For further information head to https://linktr.ee/Businessbanterbythebasin

In this episode, Shani and George discuss the intricacies of recruitment, emphasising the importance of crafting effective job ads and hiring based on traits rather than just skills.

They share personal anecdotes and insights from his experience in the recruitment industry, highlighting the challenges and strategies for finding the right candidates.

The conversation also touches on the impact of AI on the hiring process and the significance of understanding what potential employees want from a job.

Takeaways

• Recruitment is not just about hiring staff, but also about attracting clients.

• Effective job ads should focus on what's in it for the candidate.

• AI can be a double-edged sword in recruitment; it can help but also mislead.

• Hiring should prioritize traits like integrity and work ethic over just skills.

• The recruitment process can make or break a business's success.

• Job ads often fail because they are too generic and do not stand out.

• Using video applications can provide better insights into candidates.

• Networking and referrals can be more effective than traditional job ads.

• Salary plays a crucial role in attracting the right talent.

• Real-life experiences in hiring can provide valuable lessons for future recruitment.

Sound Bites

• "What's in it for me?"

• "You want to get them on a video"

• "I don't care what was your experience"

• "I had to set up for tea with milk"

Chapters

00:00The Importance of Recruitment

09:50Crafting Effective Job Ads

20:03Hiring for Traits vs. Skills

24:46Real-Life Recruitment Experiences

For further information head to https://linktr.ee/Businessbanterbythebasin

In this conversation, George and Shani discuss the growingtrend of copycat behaviour in business, particularly in the coaching industry.

They emphasise the importance of understanding themotivation behind this trend and the necessity of foundational skills in achieving success.

The conversation highlights the pitfalls of seekingshortcuts and the value of authenticity and hard work in building a sustainable business.

Takeaways

People are copying messages andcontent in business.

The motivation behind copyingoften stems from a desire for quick success.

Foundational skills are crucialbefore seeking advanced mentorship.

Jumping levels in business canlead to bad habits and lack of understanding.

Experience is key to solvingproblems in business.

Branding is meaningless without afunctioning business.

Authenticity and hard work cannotbe copied.

Success requires commitment andconsistency.

Shiny objects won't lead to realsuccess without foundational knowledge.

You can't bypass the necessarysteps to achieve your goals.

For further information head tohttps://linktr.ee/Businessbanterbythebasin

In this lively conversation, the hosts discuss the chaos ofmanaging multiple life events, including a wedding, house renovations, and the challenges of multitasking.

They explore the importance of prioritising tasks and thehumorous side of their hectic lives, emphasizing that it's okay not to have everything under control.

The episode highlights the journey of personal andprofessional growth amidst the chaos, reminding listeners to embrace the process and find positivity in their experiences.

Stay tuned for several guest appearances.

Takeaways

You can manage multiple lifeevents at once.

Prioritizing tasks is essentialduring busy times.

Multitasking can lead to chaosbut also creativity.

It's okay to not have everythingunder control.

Done is better than perfect inproject management.

Life is about embracing thejourney, not just the destination.

Finding humor in chaos can easestress.

Planning around your schedule iscrucial for success.

Renovations can be a positiveexperience if approached correctly.

Life events often overlap,creating unique challenges.

Chapters

00:00The Chaos of Life Events

07:06Planning and Prioritizing Life Changes

11:52Embracing the Journey of Renovation and Wedding Planning

For further information head to

https://linktr.ee/Businessbanterbythebasin

In this conversation, Shani and George discuss theimportance of maintaining professional boundaries in client relationships, particularly in the hairdressing industry.

They emphasise the need for situational awareness andemotional intelligence in business interactions, highlighting how inappropriate behaviour can stem from a lack of respect and understanding of professional dynamics.

The discussion also touches on the impact of communicationstyles and the importance of choosing how to respond to various situations in a business context.

Takeaways

Friendly interactions can blurprofessional boundaries.

Inappropriate pet names canundermine professionalism.

Situational awareness is crucialin business relationships.

Maintaining standards isessential for business success.

Emotional intelligence plays akey role in client interactions.

Communication dynamics can affectbusiness relationships.

It's important to respondappropriately to comments and messages.

Not all feedback is constructive;choose your responses wisely.

You have the power to decide howto feel about comments.

Professionalism should always beupheld in business settings.

Sound Bites

"When is friendly toofriendly?"

"Don't say you're proud ofme."

Chapters

00:00Navigating Professional Boundaries

03:01The Impact of Situational Awareness

05:49Understanding Communication Dynamics

08:57Responding to Inappropriate Behaviour

https://linktr.ee/Businessbanterbythebasin

Summary

In this engaging conversation, Shaneye and George explore the themes of self-acceptance, long-term thinking, and the importance of embracing discomfort for personal and professional growth.

Shani shares her experience with naked photography as a means of self-appreciation and discusses how this ties into broader business principles, emphasising the need for long-term planning and the courage to face uncomfortable situations.

The dialogue highlights the transformative power of challenges and the necessity of training one's mind to adapt and thrive in both personal and business contexts.

Takeaways

Naked photography can be a form of self-acceptance.

Long-term thinking is crucial for personal and business success.

Embracing discomfort leads to growth and self-improvement.

Every year, challenge yourself to do something uncomfortable.

Comfort can hinder growth; seek out challenges.

Training your mind is essential for business success.

Self-belief often comes from overcoming fears.

Business owners often lack long-term retirement plans.

Facing fears can lead to transformative experiences.

The journey of self-discovery can be uncomfortable but rewarding.

Sound Bites

"Nothing grows in comfort."

"Business gym for the mind."

Chapters

00:00The Journey into Naked Photography

02:56Long-Term Thinking in Business

06:04Embracing Discomfort for Growth

09:06The Transformative Power of Challenges

https://linktr.ee/Businessbanterbythebasin

Summary