It’s long thought that customer satisfaction is the number one goal of all businesses. After all, the happier the customers and clients, the bigger the bottom line, right? But what if you don’t have any customers or clients? Then customer satisfaction is irrelevant. So which is more important? We’re going to discuss that in today’s episode of the Business Buffet. 

On this Business Buffet Side Dish we are going to talk about SEO: Search Engine Optimization, for beginners.

This Side Dish we are going to dive into The E-Myth by Michael Gerber, a book that all business owners should read. This is part 2 of a 2 part Side Dish mini series on this book. Today we will explain the personalities of every business and how each play a vital role.

You’ve gone as far as you can with your green thumb and now the only other place to go is to own your own retail garden center and share your skills with the masses!   Today we’ll explore the up and downs of the retail garden center business and then talk with Ben Christen of New Leaf Nursery in Hayden Idaho, whose family-owned nursery has been going strong for over 20 years on today's Business Buffet Ingredients episode! 

This Side Dish we are going to dive into The E-Myth by Michael Gerber, a book that all business owners should read. This is part 1 of a 2 part Side Dish mini series on this book. Today we will talk about the maturity levels of a business. 

Your price is the cost for the customer. The customer’s profit is the difference between the price you charge and the benefit they receive. They too want to maximize profits. Thus, a deal they cannot resist is one where their benefit by far exceeds the price they have to pay. A happy customer is a profiting customer.  How does your company price your product or service?  Are you seeking a win/win or maximum profits?  In today’s episode, we’ll explore the idea that looking at a price from your client's point of view will be more profitable for you in the long run.

Today’s episode was published on the SCORE website and was written by Dee Hawkins, Founder, and CEO, A Better Answer Call Centers.  If you work in the service industry, you probably know how tough handling customer complaints can be.  Holding your own in a conversation with an upset person requires a certain set of social skills. For many, this kind of situation can be made even harder by the dynamic that exists between an employee and a customer.

You’ve finished your classes, you’ve graduated, and all the congratulations and parties are over. You’re a new doctor of chiropractic. Now what?  Welcome to today's business ingredients episode on starting a chiropractic practice. In this episode, we'll look at the cost and income projections, start-up requirements, and considerations for your new chiropractic practice. We’ll then explore the ups and downs of the business and talk with, Dr. Ryan Bones, a Dr. of Chiropractic, who surveyed the nation for a place to start his practice and the steps he took to ensure his book was full of appointments before even opening his doors.

Is blogging dead? Is blogging REALLY all that important? Are you contemplating STARTING a blog or do you currently have a blog but wonder if it’s worth it anymore? You’re going to want to keep listening today because we are going deep into the weeds on whether or not you should have a blog.

In this two-part series we discuss one of the biggest enemies of small businesses: Cash Flow. We will discuss 8 Steps to Avoid Cash Flow Problems at Your Small Business.  Part 2 of 2