In this presentation by Caroline Lovett from Credible Source Solutions, learn about key elements to improve your submissions when entering business awards.

Key learning outcomes:

· Identifying the right awards opportunities and categories

· Research and investigation

· Gathering evidence

· Testimonials and quotes

· Peripherals

· Best practice

COVID-19 has created a new-look workplace and forced us to utilise technologies that we may have avoided in the past. This includes using online software for business meetings and presentations. One of the most popular tools for meetings online is Zoom. This presentation from Melanie Wood, Speaking Styles, takes you through the basics on how to use Zoom, and how to gain confidence when speaking on camera.

Learning outcomes:

· How to get started on Zoom

· Gain confidence when speaking on camera

· Understanding Camera, Lighting and Sound

· Recording and reviewing

· Understanding mindset and confidence

This presentation from Melanie Wood, Speaking Styles, will help you become a better public speaker by helping you to find your voice, and to better engage with your audience.

Key learning outcomes:

· Finding your value and passions

· What are the 4 P's of speaking?

· Connecting with your audience

This support module presented by Melanie Wood from Speaking Styles discusses the value of showcasing yourself through your online and offline content.

Key learning outcomes:

· Knowing your audience

· Understanding your end goal

· Understanding the value to your audience

· Setting a call to connection

A recent study suggested just 15% of employees are engaged at work. A business is more likely to grow and thrive with staff who are engaged and driven by the right attitude. This module presented by Jeremy Streten, SMS Law takes you through key things to look for when hiring new staff and what to do when an employee isn't working out.

Key learning outcomes:

· What to look our for when hiring

· The process and documentation

· Fire Fast and do it right

Please note that it is highly recommended to download the attached workbook for reference during this module.

Google Analytics (GA) is one of the most powerful tools you can connect to your website, and the best news, it's free. Explore what Google Analytics is, why you need it, and how to understand the basics of it. 

Key learning outcomes:

· Understand how to access your GA data

· Be able to navigate the portal and know where to go to access information

· Know the important metrics to look for and where to find them

· Have identified information on your website audience

· Know how long visitors are spending on your site

· Understand whether your visitors are finding your from a desktop or a mobile device (and why that's important)

· How to simplify the reports even more using free software

With COVID restrictions affecting business cash flow, this presentation from Shaun Reeves, SRJ Walker Wayland looks at different ways you can finance your business.

Including:

· Internal

· External

· Financial Institutions

· Government (Grant Funding)

· Angel Investors

· Crowd Funding

· ESIC Investment

· More

What is email marketing? This module Tracy Sheen, The Digital Guide, discusses the key elements of what can be one of your businesses most effective marketing channels.

Key learning outcomes:

· Understanding why you should be building a database

· Identify opportunities to engage with your clients on a regular basis

· Learn about the various platforms and which one will be the best fit for your business

In this business support podcast, Andrea Anderson from Your Marketing Machines, talks about why you should be using video content to promote your business and nurture lead generation.

Learning outcomes:

· How to develop video content

· El natural vs Staged

· Understand the different social media platforms

· Free video maker software available to you

What is the purpose of a content calendar and how can it save you time and stress? In this module Tracy Sheen, The Digital Guide, discusses five big questions you need to answer to create a content calendar.

Key learning outcomes:

· Understand your client better

· Understand the problem and answer your content is addressing

· Developing and distributing content

· Understanding which platforms suit your purpose