Business of Tech: Daily MSP News & IT Services Analysis

Special Agent in Charge Matthrew J. DeSarno joined the FBI in 2002 and was assigned to the San Diego Field Office. In 2009, Mr. DeSarno was promoted to Supervisory Special Agent assigned to lead the Chicago Field Office's Task Force on Gangs, and in 2013 he was promoted to Assistant Special Agent in Charge.

In 2015, Mr. DeSarno became the Chief of the Strategic Operations Section in the Counterterrorism Division, where he led the Bureau’s efforts in global counterterrorism targeting, and overseas counterterrorism human intelligence operations. In 2017, he was named a Deputy Assistant Director for the Counterterrorism Division, providing leadership oversight for all FBI’s international terrorism investigations and operations.

In 2018, Director Wray selected Mr. DeSarno to serve as the Special Agent in Charge of the Criminal/ Cyber Division of the Washington Field Office, and in 2019, he was selected to lead the Dallas Field Office.

Prior to joining the FBI, Mr. DeSarno served as an Army Infantry Officer assigned to the First Cavalry Division in Fort Hood, Texas.

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About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

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Abe Garver leads the MSP Team at FOCUS Investment Banking, which was ranked the #1 Lower Middle Market Investment Bank by Axial. Abe is an M&A investment banker, magazine contributor, television commentator and conference speaker who has published over 130 articles in numerous publications, including, FORBES, Seeking Alpha, ChannelE2E and Yahoo! Finance. Over the past two 1/2 years Abe has catapulted nine MSPs into “New Platforms” for private equity groups (PEGs) and advised on MSP transactions with 47 parties. Over the course of his career, he has worked on sell side, buy side and capital raise assignments with approximately 125 clients, including public, private, and Inc. 500 fastest-growing companies.

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About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

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Supporting the IT services community through insights, analysis, and transparency.

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Three things to know today

Ditching cyber insurance is a growing trend, so how are companies addressing it?

Talent acquisition concerns among executives

AND

The Rhythm is gonna get you

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About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

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Supporting the IT services community through insights, analysis, and transparency.

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One topic to know today with three parts

An analysis of remote work

The rise of the Worker Productivity Score

AND

Why do we care?

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About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

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Want the show on your favorite podcast app or prefer the written versions of each story?

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Three things to know toda

New interest in apprenticeships

The DOD says no to software with vulnerabilities

AND

Deep fake voice scams are the new phishing threat

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About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

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Want the show on your favorite podcast app or prefer the written versions of each story?

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Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

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Three things to know today

Quiet quitting gets press

Want to know what CISOs make?

AND

Is Ransomware slowing?

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About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

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Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

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Michael Grace is an innovative technology leader who speaks, presents, and writes about how businesses can achieve a transformation by leveraging technology. Several companies have called him a “unicorn” due to his ability to understand the business issue and solve it in partnership with the customer leveraging the latest technology and process enhancements. Michael is currently a Director in the Infor practice at RPI Consultants and leads Strategic Services focused on Digital Transformation. Previously he was CEO of his own consulting company, Gravmetric specializing in transformation, enterprise resource planning software (ERP) and robotic process automation (RPA). He has created the personal brand Tech Pro Unicorn, where he regularly publishes blog posts on technology and other topics.

Michael has a history blending IT leadership, consulting, and innovation with a fierce determination to solve the root customer issues in a variety of industries. He has worked extensively in healthcare as well as finance, gaming and retail industries. He has worked for a variety of leading companies to include Dignity Health, Cancer Treatment Centers of America, Phoenix Children’s Hospital, The Revere Group, Moss Adams, BearingPoint, Deloitte and The Federal Reserve Bank of San Francisco.

Michael is very passionate about listening intensely to the customer and only once the problem is understood, does he collaborate on the process improvement empowered by technology. This blend of customer focus, innovation, business process and technology are what makes him so unique, thus a unicorn.

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About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

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Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

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Three things to know today

Midmarket IT spend grows while Chromebooks and tablets decline

The FTC may be taking up privacy

AND

Channel partners love, and hate, their vendors

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About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

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Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

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Two things to know today

Small business owners worry about the state of play

AND

Cable broadband just shrank for the first time

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About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

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Two things to know today

Inflation slows, Teens leave Facebook, and cyber M&A down – what’s it mean?

AND

Worker insights point to a cultural solution

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About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

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