Business of Tech: Daily MSP News & IT Services Analysis

By MSP Radio, Dave Sobel, Managed Service Provider (MSP) Industry AnalystBusiness News Technology Tech News Management

Business of Tech: Daily MSP News & IT Services Analysis episodes

March 09, 2022 Wed Mar-5-2022: Kaseya's Benchmark study, RSPA's Retail Insights, and IDC's update based on war
Three things to know today
Kaseya’s 2022 MSP Benchmark Survey

How the retail IT services space looks

AND

IDC’s new predictions based on the Russia-Ukraine war

Want to get the show on your podcast app or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/

Support the show on Patreon: https://patreon.com/mspradio/

Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com

Follow us on:

Facebook: https://www.facebook.com/mspradionews/

Twitter: https://twitter.com/mspradionews/

Instagram: https://www.instagram.com/mspradio/

LinkedIn: https://www.linkedin.com/company/28908079/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.
💼 All Our Sponsors
MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

🚀 Join Business of Tech Plus
Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.
👉 https://businessof.tech/plus

🎧 Subscribe to the Business of Tech
Want the show on your favorite podcast app or prefer the written versions of each story?
📲 https://www.businessof.tech/subscribe

📰 Story Links & Sources
Looking for the links from today’s stories?
Every episode script — with full source links — is posted at:
🌐 https://www.businessof.tech

🎙 Want to Be a Guest?
Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis
💬 https://www.podmatch.com/hostdetailpreview/businessoftech

🔗 Follow Business of Tech

LinkedIn: https://www.linkedin.com/company/28908079
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Instagram: https://www.instagram.com/mspradio
TikTok: https://www.tiktok.com/@businessoftech
Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
11 min
March 09, 2022 Wed Mar-5-2022: Kaseya's Benchmark study, RSPA's Retail Insights, and IDC's update based on war
Three things to know today
Kaseya’s 2022 MSP Benchmark Survey

How the retail IT services space looks

AND

IDC’s new predictions based on the Russia-Ukraine war

Want to get the show on your podcast app or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/

Support the show on Patreon: https://patreon.com/mspradio/

Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com

Follow us on:

Facebook: https://www.facebook.com/mspradionews/

Twitter: https://twitter.com/mspradionews/

Instagram: https://www.instagram.com/mspradio/

LinkedIn: https://www.linkedin.com/company/28908079/

11 min
March 08, 2022 Tue Mar-4-2022: Digitalization, the job market, and women's pay gap
Three things to know today
A look at the state of play on digitalization

The current job market and the redistribution of work

AND

Recognizing the pay gap on International Women’s Day

Want to get the show on your podcast app or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/

Support the show on Patreon: https://patreon.com/mspradio/

Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com

Follow us on:

Facebook: https://www.facebook.com/mspradionews/

Twitter: https://twitter.com/mspradionews/

Instagram: https://www.instagram.com/mspradio/

LinkedIn: https://www.linkedin.com/company/28908079/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.
💼 All Our Sponsors
MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

🚀 Join Business of Tech Plus
Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.
👉 https://businessof.tech/plus

🎧 Subscribe to the Business of Tech
Want the show on your favorite podcast app or prefer the written versions of each story?
📲 https://www.businessof.tech/subscribe

📰 Story Links & Sources
Looking for the links from today’s stories?
Every episode script — with full source links — is posted at:
🌐 https://www.businessof.tech

🎙 Want to Be a Guest?
Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis
💬 https://www.podmatch.com/hostdetailpreview/businessoftech

🔗 Follow Business of Tech

LinkedIn: https://www.linkedin.com/company/28908079
YouTube: https://youtube.com/mspradio
Bluesky: https://bsky.app/profile/businessof.tech
Instagram: https://www.instagram.com/mspradio
TikTok: https://www.tiktok.com/@businessoftech
Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
10 min
March 08, 2022 Tue Mar-4-2022: Digitalization, the job market, and women's pay gap
Three things to know today
A look at the state of play on digitalization

The current job market and the redistribution of work

AND

Recognizing the pay gap on International Women’s Day

Want to get the show on your podcast app or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/

Support the show on Patreon: https://patreon.com/mspradio/

Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com

Follow us on:

Facebook: https://www.facebook.com/mspradionews/

Twitter: https://twitter.com/mspradionews/

Instagram: https://www.instagram.com/mspradio/

LinkedIn: https://www.linkedin.com/company/28908079/

💼 All Our Sponsors
Support the vendors who support the show:
👉 https://businessof.tech/sponsors/

🚀 Join Business of Tech Plus
Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.
👉 https://businessof.tech/plus

🎧 Subscribe to the Business of Tech
Want the show on your favorite podcast app or prefer the written versions of each story?
📲 https://www.businessof.tech/subscribe

📰 Story Links & Sources
Looking for the links from today’s stories?
Every episode script — with full source links — is posted at:
🌐 https://www.businessof.tech

🎙 Want to Be a Guest?
Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:
💬 https://www.podmatch.com/hostdetailpreview/businessoftech

🔗 Follow Business of Tech

LinkedIn: https://www.linkedin.com/company/28908079
YouTube: https://youtube.com/mspradio
Bluesky: https://bsky.app/profile/businessof.tech
Instagram: https://www.instagram.com/mspradio
TikTok: https://www.tiktok.com/@businessoftech
Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
10 min
March 07, 2022 Mon Mar-3-2022: Ukraine & Cybersecurity, plus NVIDIA's unique extortion problem
Three things to know today The cybersecurity situation in Ukraine

The situation everywhere else

AND

The very unique extortion NVIDIA is facing

Want to get the show on your podcast app or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/

Support the show on Patreon: https://patreon.com/mspradio/

Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com

Follow us on:

Facebook: https://www.facebook.com/mspradionews/

Twitter: https://twitter.com/mspradionews/

Instagram: https://www.instagram.com/mspradio/

LinkedIn: https://www.linkedin.com/company/28908079/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.
💼 All Our Sponsors
MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

🚀 Join Business of Tech Plus
Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.
👉 https://businessof.tech/plus

🎧 Subscribe to the Business of Tech
Want the show on your favorite podcast app or prefer the written versions of each story?
📲 https://www.businessof.tech/subscribe

📰 Story Links & Sources
Looking for the links from today’s stories?
Every episode script — with full source links — is posted at:
🌐 https://www.businessof.tech

🎙 Want to Be a Guest?
Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis
💬 https://www.podmatch.com/hostdetailpreview/businessoftech

🔗 Follow Business of Tech

LinkedIn: https://www.linkedin.com/company/28908079
YouTube: https://youtube.com/mspradio
Bluesky: https://bsky.app/profile/businessof.tech
Instagram: https://www.instagram.com/mspradio
TikTok: https://www.tiktok.com/@businessoftech
Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
13 min
March 07, 2022 Mon Mar-3-2022: Ukraine & Cybersecurity, plus NVIDIA's unique extortion problem
Three things to know today The cybersecurity situation in Ukraine

The situation everywhere else

AND

The very unique extortion NVIDIA is facing

Want to get the show on your podcast app or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/

Support the show on Patreon: https://patreon.com/mspradio/

Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com

Follow us on:

Facebook: https://www.facebook.com/mspradionews/

Twitter: https://twitter.com/mspradionews/

Instagram: https://www.instagram.com/mspradio/

LinkedIn: https://www.linkedin.com/company/28908079/

💼 All Our Sponsors
Support the vendors who support the show:
👉 https://businessof.tech/sponsors/

🚀 Join Business of Tech Plus
Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.
👉 https://businessof.tech/plus

🎧 Subscribe to the Business of Tech
Want the show on your favorite podcast app or prefer the written versions of each story?
📲 https://www.businessof.tech/subscribe

📰 Story Links & Sources
Looking for the links from today’s stories?
Every episode script — with full source links — is posted at:
🌐 https://www.businessof.tech

🎙 Want to Be a Guest?
Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:
💬 https://www.podmatch.com/hostdetailpreview/businessoftech

🔗 Follow Business of Tech

LinkedIn: https://www.linkedin.com/company/28908079
YouTube: https://youtube.com/mspradio
Bluesky: https://bsky.app/profile/businessof.tech
Instagram: https://www.instagram.com/mspradio
TikTok: https://www.tiktok.com/@businessoftech
Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
13 min
March 04, 2022 What you need to know working with a headhunter - Mark Sasson of Pinpoint Search Group
While cybersecurity vendors are outsourcing what they don't specialize in (recruitment) to “experts,” not all headhunters are created equal. What do they do, and what do they bring to the table. Mark Sasson, Managing Partner for Pinpoint Search Group, walks though what you need to know.

Want to get the show on your podcast app or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/

Support the show on Patreon: https://patreon.com/mspradio/

Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com

Follow us on: Facebook: https://www.facebook.com/mspradionews/ Twitter: https://twitter.com/mspradionews/ Instagram: https://www.instagram.com/mspradio/ LinkedIn: https://www.linkedin.com/company/28908079/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.
💼 All Our Sponsors
MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

🚀 Join Business of Tech Plus
Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.
👉 https://businessof.tech/plus

🎧 Subscribe to the Business of Tech
Want the show on your favorite podcast app or prefer the written versions of each story?
📲 https://www.businessof.tech/subscribe

📰 Story Links & Sources
Looking for the links from today’s stories?
Every episode script — with full source links — is posted at:
🌐 https://www.businessof.tech

🎙 Want to Be a Guest?
Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis
💬 https://www.podmatch.com/hostdetailpreview/businessoftech

🔗 Follow Business of Tech

LinkedIn: https://www.linkedin.com/company/28908079
YouTube: https://youtube.com/mspradio
Bluesky: https://bsky.app/profile/businessof.tech
Instagram: https://www.instagram.com/mspradio
TikTok: https://www.tiktok.com/@businessoftech
Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
16 min
March 04, 2022 What you need to know working with a headhunter - Mark Sasson of Pinpoint Search Group
While cybersecurity vendors are outsourcing what they don't specialize in (recruitment) to “experts,” not all headhunters are created equal. What do they do, and what do they bring to the table. Mark Sasson, Managing Partner for Pinpoint Search Group, walks though what you need to know.

Want to get the show on your podcast app or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/

Support the show on Patreon: https://patreon.com/mspradio/

Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com

Follow us on:
Facebook: https://www.facebook.com/mspradionews/
Twitter: https://twitter.com/mspradionews/
Instagram: https://www.instagram.com/mspradio/
LinkedIn: https://www.linkedin.com/company/28908079/

16 min
March 02, 2022 How Fleet DM makes money with open source monitoring
Mike McNeil is the CEO and co-founder of Fleet DM — a device management platform that recently raised $5M from the founder of GitLab and CRV. How is the company going to market when the software is free?

Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/

Support the show on Patreon: https://patreon.com/mspradio/

Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com

Follow us on:

Facebook: https://www.facebook.com/mspradionews/

Twitter: https://twitter.com/mspradionews/

Instagram: https://www.instagram.com/mspradio/

LinkedIn: https://www.linkedin.com/company/28908079/

Subscribe and click the notification bell to get all the latest videos.

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.
💼 All Our Sponsors
MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

🚀 Join Business of Tech Plus
Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.
👉 https://businessof.tech/plus

🎧 Subscribe to the Business of Tech
Want the show on your favorite podcast app or prefer the written versions of each story?
📲 https://www.businessof.tech/subscribe

📰 Story Links & Sources
Looking for the links from today’s stories?
Every episode script — with full source links — is posted at:
🌐 https://www.businessof.tech

🎙 Want to Be a Guest?
Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis
💬 https://www.podmatch.com/hostdetailpreview/businessoftech

🔗 Follow Business of Tech

LinkedIn: https://www.linkedin.com/company/28908079
YouTube: https://youtube.com/mspradio
Bluesky: https://bsky.app/profile/businessof.tech
Instagram: https://www.instagram.com/mspradio
TikTok: https://www.tiktok.com/@businessoftech
Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
13 min
March 02, 2022 How Fleet DM makes money with open source monitoring
Mike McNeil is the CEO and co-founder of Fleet DM — a device management platform that recently raised $5M from the founder of GitLab and CRV. How is the company going to market when the software is free?

Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/

Support the show on Patreon: https://patreon.com/mspradio/

Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com

Follow us on:

Facebook: https://www.facebook.com/mspradionews/

Twitter: https://twitter.com/mspradionews/

Instagram: https://www.instagram.com/mspradio/

LinkedIn: https://www.linkedin.com/company/28908079/

Subscribe and click the notification bell to get all the latest videos.

13 min

About Business of Tech: Daily MSP News & IT Services Analysis

From the publisher's feed

Vendors are rewriting the rules on MSPs faster than anyone can track — pricing, partner programs, liability, and now AI. Business of Tech is the daily MSP news briefing that tells you what changed and what it means for your business.

Every weekday, channel veteran Dave Sobel picks the MSP and IT services news that actually moves your margins, contracts, and risk, and answers the one question that matters: Why do we care? No vendor cheerleading and no press-release rewrites — independent analysis for managed service providers, IT services leaders, and the vendors who sell to them.

Short daily episodes keep you current in about 15 minutes. Longer interviews go deep with MSP owners, investors, analysts, and channel executives on where the managed services market is heading.

What this MSP podcast covers:

• AI for MSPs — AI pricing and consumption billing, AI liability and governance, and AI agents in the service desk

• MSP pricing and profitability — per-user vs. usage-based pricing, margins, service agreements, and vendor rebates

• MSP M&A and private equity — acquisitions, roll-ups, valuations, and what consolidation means for independent MSPs

• MSP vendors and partner programs — Microsoft, Kaseya, ConnectWise, N-able, Pax8, and how channel programs shift risk onto providers

• MSP cybersecurity and liability — cyber insurance, compliance, regulation, and the security-stack decisions that expose a managed service provider

• MSP operations — automation, PSA and RMM, hiring, and the operational maturity that separates growing MSPs from stalled ones

Questions we answer:

• How should an MSP price AI services when vendors move to consumption billing?

• Who carries the liability when AI acts inside a client environment?

• What does private equity consolidation mean for MSP valuations?

• Which vendor partner program changes quietly cut MSP margins?

• What do insurers and regulators now expect from managed service providers?

Business of Tech is produced by MSP Radio, the independent media company for the managed services and IT channel community. Hosted by Dave Sobel, MSP industry analyst and longtime channel veteran. Written versions of every episode, with full source links, at businessof.tech.