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Business of Tech: Daily MSP News & IT Services Analysis
By MSP Radio, Dave Sobel, Managed Service Provider (MSP) Industry AnalystBusinessNewsTechnologyTech NewsManagement
Business of Tech: Daily MSP News & IT Services Analysis episodes
- Wed Dec 1 2021: Skills and data gaps, Private 5G from Amazon, and SMB's unaware of cyber insurance
Three things to know today
A skills and data gap opportunity
Private 5G is a thing now, thanks to Amazon
AND
How many SMBs even know about cyber insurance?
Want to get the show on your podcast app or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/
Support the show on Patreon: https://patreon.com/mspradio/
Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com
Follow us on:
Facebook: https://www.facebook.com/mspradionews/
Twitter: https://twitter.com/mspradionews/
Instagram: https://www.instagram.com/mspradio/
LinkedIn: https://www.linkedin.com/company/28908079/
About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.
💼 All Our SponsorsMSP Radio is supported by our partners:
ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI
Supporting the IT services community through insights, analysis, and transparency.
🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.
👉 https://businessof.tech/plus
🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?
📲 https://www.businessof.tech/subscribe
📰 Story Links & SourcesLooking for the links from today’s stories?
Every episode script — with full source links — is posted at:
🌐 https://www.businessof.tech
🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis
💬 https://www.podmatch.com/hostdetailpreview/businessoftech
🔗 Follow Business of TechLinkedIn: https://www.linkedin.com/company/28908079
YouTube: https://youtube.com/mspradio
Bluesky: https://bsky.app/profile/businessof.tech
Instagram: https://www.instagram.com/mspradio
TikTok: https://www.tiktok.com/@businessoftech
Facebook: https://www.facebook.com/mspradionews
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
7 min - Wed Dec 1 2021: Skills and data gaps, Private 5G from Amazon, and SMB's unaware of cyber insurance
Three things to know today
A skills and data gap opportunity
Private 5G is a thing now, thanks to Amazon
AND
How many SMBs even know about cyber insurance?
Want to get the show on your podcast app or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/
Support the show on Patreon: https://patreon.com/mspradio/
Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com
Follow us on:
Facebook: https://www.facebook.com/mspradionews/
Twitter: https://twitter.com/mspradionews/
Instagram: https://www.instagram.com/mspradio/
LinkedIn: https://www.linkedin.com/company/28908079/
7 min - Tue Nov 30 2021: Customers more at risk with cyber insurance and a potential privacy move
Two things to know today
Customers are a greater target with insurance and the lifestyles of the rich and hackers
AND
A potential move on privacy laws from the Biden administration
Want to get the show on your podcast app or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/
Support the show on Patreon: https://patreon.com/mspradio/
Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com
Follow us on:
Facebook: https://www.facebook.com/mspradionews/
Twitter: https://twitter.com/mspradionews/
Instagram: https://www.instagram.com/mspradio/
LinkedIn: https://www.linkedin.com/company/28908079/
About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.
💼 All Our SponsorsMSP Radio is supported by our partners:
ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI
Supporting the IT services community through insights, analysis, and transparency.
🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.
👉 https://businessof.tech/plus
🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?
📲 https://www.businessof.tech/subscribe
📰 Story Links & SourcesLooking for the links from today’s stories?
Every episode script — with full source links — is posted at:
🌐 https://www.businessof.tech
🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis
💬 https://www.podmatch.com/hostdetailpreview/businessoftech
🔗 Follow Business of TechLinkedIn: https://www.linkedin.com/company/28908079
YouTube: https://youtube.com/mspradio
Bluesky: https://bsky.app/profile/businessof.tech
Instagram: https://www.instagram.com/mspradio
TikTok: https://www.tiktok.com/@businessoftech
Facebook: https://www.facebook.com/mspradionews
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
7 min - Tue Nov 30 2021: Customers more at risk with cyber insurance and a potential privacy move
Two things to know today
Customers are a greater target with insurance and the lifestyles of the rich and hackers
AND
A potential move on privacy laws from the Biden administration
Want to get the show on your podcast app or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/
Support the show on Patreon: https://patreon.com/mspradio/
Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com
Follow us on:
Facebook: https://www.facebook.com/mspradionews/
Twitter: https://twitter.com/mspradionews/
Instagram: https://www.instagram.com/mspradio/
LinkedIn: https://www.linkedin.com/company/28908079/
7 min - Mon Nov 29 2021: Employees lengthen holiday travel, are disconnect from the boss, and have a security gap - why we care
One theme, three areas
Employees lengthen holiday travel…
Have a different view of stress than their boss
Don’t have the education on security.
AND why we care
Want to get the show on your podcast app or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/
Support the show on Patreon: https://patreon.com/mspradio/
Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com
Follow us on:
Facebook: https://www.facebook.com/mspradionews/
Twitter: https://twitter.com/mspradionews/
Instagram: https://www.instagram.com/mspradio/
LinkedIn: https://www.linkedin.com/company/28908079/
About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.
💼 All Our SponsorsMSP Radio is supported by our partners:
ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI
Supporting the IT services community through insights, analysis, and transparency.
🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.
👉 https://businessof.tech/plus
🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?
📲 https://www.businessof.tech/subscribe
📰 Story Links & SourcesLooking for the links from today’s stories?
Every episode script — with full source links — is posted at:
🌐 https://www.businessof.tech
🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis
💬 https://www.podmatch.com/hostdetailpreview/businessoftech
🔗 Follow Business of TechLinkedIn: https://www.linkedin.com/company/28908079
YouTube: https://youtube.com/mspradio
Bluesky: https://bsky.app/profile/businessof.tech
Instagram: https://www.instagram.com/mspradio
TikTok: https://www.tiktok.com/@businessoftech
Facebook: https://www.facebook.com/mspradionews
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
6 min - Mon Nov 29 2021: Employees lengthen holiday travel, are disconnect from the boss, and have a security gap - why we care
One theme, three areas
Employees lengthen holiday travel…
Have a different view of stress than their boss
Don’t have the education on security.
AND why we care
Want to get the show on your podcast app or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/
Support the show on Patreon: https://patreon.com/mspradio/
Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com
Follow us on:
Facebook: https://www.facebook.com/mspradionews/
Twitter: https://twitter.com/mspradionews/
Instagram: https://www.instagram.com/mspradio/
LinkedIn: https://www.linkedin.com/company/28908079/
6 min - The MSP Tools Space 2021 Review - What I Tell Investors
2021 has brought several moves in the MSP tools space that make the landscape different. Let’s discuss what those moves mean for the space in this episode of What I tell investors.
As the end of 2021 approaches, my usual quip to investors that the MSP tools space is dull and full of the same is proving to be less accurate. In the spirit of an update, let’s reexamine the tools space and see what it looks like now
Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/
Support the show on Patreon: https://patreon.com/mspradio/
Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com
Follow us on: Facebook: https://www.facebook.com/mspradionews/ Twitter: https://twitter.com/mspradionews/ Instagram: https://www.instagram.com/mspradio/ LinkedIn: https://www.linkedin.com/company/28908079/
About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.
💼 All Our SponsorsMSP Radio is supported by our partners:
ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI
Supporting the IT services community through insights, analysis, and transparency.
🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.
👉 https://businessof.tech/plus
🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?
📲 https://www.businessof.tech/subscribe
📰 Story Links & SourcesLooking for the links from today’s stories?
Every episode script — with full source links — is posted at:
🌐 https://www.businessof.tech
🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis
💬 https://www.podmatch.com/hostdetailpreview/businessoftech
🔗 Follow Business of TechLinkedIn: https://www.linkedin.com/company/28908079
YouTube: https://youtube.com/mspradio
Bluesky: https://bsky.app/profile/businessof.tech
Instagram: https://www.instagram.com/mspradio
TikTok: https://www.tiktok.com/@businessoftech
Facebook: https://www.facebook.com/mspradionews
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
12 min - The MSP Tools Space 2021 Review - What I Tell Investors
2021 has brought several moves in the MSP tools space that make the landscape different. Let’s discuss what those moves mean for the space in this episode of What I tell investors.
As the end of 2021 approaches, my usual quip to investors that the MSP tools space is dull and full of the same is proving to be less accurate. In the spirit of an update, let’s reexamine the tools space and see what it looks like now
Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/Support the show on Patreon: https://patreon.com/mspradio/
Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com
Follow us on:
Facebook: https://www.facebook.com/mspradionews/
Twitter: https://twitter.com/mspradionews/
Instagram: https://www.instagram.com/mspradio/
LinkedIn: https://www.linkedin.com/company/28908079/12 min - Wed Nov 24 2021: ConnectWise's Bot controversy, JEDI becomes JWCC, and employees isolation
Three things to know today
ConnectWise's bot controversy has providers unnerved
JEDI becomes JWCC - and includes new cloud bidders
AND
Entry level employees feeling isolated from employers
Want to get the show on your podcast app or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/
Support the show on Patreon: https://patreon.com/mspradio/
Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com
Follow us on:
Facebook: https://www.facebook.com/mspradionews/
Twitter: https://twitter.com/mspradionews/
Instagram: https://www.instagram.com/mspradio/
LinkedIn: https://www.linkedin.com/company/28908079/
About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.
💼 All Our SponsorsMSP Radio is supported by our partners:
ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI
Supporting the IT services community through insights, analysis, and transparency.
🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.
👉 https://businessof.tech/plus
🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?
📲 https://www.businessof.tech/subscribe
📰 Story Links & SourcesLooking for the links from today’s stories?
Every episode script — with full source links — is posted at:
🌐 https://www.businessof.tech
🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis
💬 https://www.podmatch.com/hostdetailpreview/businessoftech
🔗 Follow Business of TechLinkedIn: https://www.linkedin.com/company/28908079
YouTube: https://youtube.com/mspradio
Bluesky: https://bsky.app/profile/businessof.tech
Instagram: https://www.instagram.com/mspradio
TikTok: https://www.tiktok.com/@businessoftech
Facebook: https://www.facebook.com/mspradionews
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
7 min - Wed Nov 24 2021: ConnectWise's Bot controversy, JEDI becomes JWCC, and employees isolation
Three things to know today
ConnectWise's bot controversy has providers unnerved
JEDI becomes JWCC - and includes new cloud bidders
AND
Entry level employees feeling isolated from employers
Want to get the show on your podcast app or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/
Support the show on Patreon: https://patreon.com/mspradio/
Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com
Follow us on:
Facebook: https://www.facebook.com/mspradionews/
Twitter: https://twitter.com/mspradionews/
Instagram: https://www.instagram.com/mspradio/
LinkedIn: https://www.linkedin.com/company/28908079/
💼 All Our SponsorsSupport the vendors who support the show:
👉 https://businessof.tech/sponsors/
🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.
👉 https://businessof.tech/plus
🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?
📲 https://www.businessof.tech/subscribe
📰 Story Links & SourcesLooking for the links from today’s stories?
Every episode script — with full source links — is posted at:
🌐 https://www.businessof.tech
🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:
💬 https://www.podmatch.com/hostdetailpreview/businessoftech
🔗 Follow Business of TechLinkedIn: https://www.linkedin.com/company/28908079
YouTube: https://youtube.com/mspradio
Bluesky: https://bsky.app/profile/businessof.tech
Instagram: https://www.instagram.com/mspradio
TikTok: https://www.tiktok.com/@businessoftech
Facebook: https://www.facebook.com/mspradionews
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
7 min
About Business of Tech: Daily MSP News & IT Services Analysis
From the publisher's feed
Vendors are rewriting the rules on MSPs faster than anyone can track — pricing, partner programs, liability, and now AI. Business of Tech is the daily MSP news briefing that tells you what changed and what it means for your business.
Every weekday, channel veteran Dave Sobel picks the MSP and IT services news that actually moves your margins, contracts, and risk, and answers the one question that matters: Why do we care? No vendor cheerleading and no press-release rewrites — independent analysis for managed service providers, IT services leaders, and the vendors who sell to them.
Short daily episodes keep you current in about 15 minutes. Longer interviews go deep with MSP owners, investors, analysts, and channel executives on where the managed services market is heading.
What this MSP podcast covers:
• AI for MSPs — AI pricing and consumption billing, AI liability and governance, and AI agents in the service desk
• MSP pricing and profitability — per-user vs. usage-based pricing, margins, service agreements, and vendor rebates
• MSP M&A and private equity — acquisitions, roll-ups, valuations, and what consolidation means for independent MSPs
• MSP vendors and partner programs — Microsoft, Kaseya, ConnectWise, N-able, Pax8, and how channel programs shift risk onto providers
• MSP cybersecurity and liability — cyber insurance, compliance, regulation, and the security-stack decisions that expose a managed service provider
• MSP operations — automation, PSA and RMM, hiring, and the operational maturity that separates growing MSPs from stalled ones
Questions we answer:
• How should an MSP price AI services when vendors move to consumption billing?
• Who carries the liability when AI acts inside a client environment?
• What does private equity consolidation mean for MSP valuations?
• Which vendor partner program changes quietly cut MSP margins?
• What do insurers and regulators now expect from managed service providers?
Business of Tech is produced by MSP Radio, the independent media company for the managed services and IT channel community. Hosted by Dave Sobel, MSP industry analyst and longtime channel veteran. Written versions of every episode, with full source links, at businessof.tech.
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