Business of Tech: Daily MSP News & IT Services Analysis

Three things to know today

• Cali and Virginia go big on Broadband.. and let’s collect those bills

https://arstechnica.com/tech-policy/2021/07/california-passes-historic-plan-for-statewide-open-access-fiber-network/

https://www.theverge.com/2021/7/16/22580559/virginia-broadband-household-ralph-northam-mark-warner

https://www.axios.com/newsletters/axios-login-776b4490-c050-4480-b8e0-0a8c51c5a350.html?chunk=0&utm_term=emshare#story0

https://www.zdnet.com/article/t-mobile-verizon-and-at-t-battling-it-out-over-5g-download-speeds-video-and-gaming/#ftag=RSSbaffb68

• The recession is over, plus where to work remotely

https://www.reuters.com/business/recession-ended-april-2020-making-it-shortest-record-2021-07-19/

https://www.axios.com/newsletters/axios-whats-next-9c2600c6-327c-4ee0-a099-4de2570d727c.html?chunk=2&utm_term=emshare#story2

AND

Zoom’s big strategy reveal

https://www.zdnet.com/article/why-zoom-bought-five9-for-14-7-billion-enterprise-wallet-share-and-a-big-customer-engagement-play/#ftag=RSSbaffb68

https://www.zdnet.com/article/zoom-announces-general-availability-of-zoom-apps-and-its-new-virtual-events-platform/#ftag=RSSbaffb68

https://techaisle.com/blog/460-five9-driving-customer-experience-solution-success-with-a-thoughtful-and-collaborative-global-partner-program

Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/

Support the show on Patreon:  https://patreon.com/mspradio/

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Follow us on:

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More than three data points to know today

Work from home, and we look at

Political leanings

Location

Employee motivation

AND

Even happiness. Plus, why you care.

https://www.ciodive.com/news/flexible-hybrid-work-mercer/603401/

https://thenewstack.io/young-female-developers-burn-out-because-of-expectations/

https://www.vox.com/recode/22576811/remote-work-survey-data-for-progress-democrats-republicans-approval

https://www.axios.com/newsletters/axios-whats-next-b1080d6e-5f21-47e3-b9e6-2411f398530c.html?chunk=2&utm_term=emshare#story2

https://www.zdnet.com/article/working-from-home-is-creating-new-tech-hotspots-and-they-arent-all-where-youd-expect/#ftag=RSSbaffb68

https://www.cnet.com/news/google-employees-angered-by-search-giants-hypocritical-remote-work-policies/

https://www.vox.com/recode/22583549/apple-employees-petition-work-home-employee-activism

https://www.bloomberg.com/news/articles/2021-07-20/apple-will-postpone-return-to-office-after-covid-19-persists

Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/

Support the show on Patreon: https://patreon.com/mspradio/

Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://shop.spreadshirt.com/mspradio

Follow us on:

Facebook: https://www.facebook.com/mspradionews/

Twitter: https://twitter.com/mspradionews/

Instagram: https://www.instagram.com/mspradio/

LinkedIn: https://www.linkedin.com/company/28908079/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

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Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

More than three data points to know today

Work from home, and we look at

Political leanings

Location

Employee motivation

AND

Even happiness.    Plus, why you care.  

https://www.ciodive.com/news/flexible-hybrid-work-mercer/603401/

https://thenewstack.io/young-female-developers-burn-out-because-of-expectations/

https://www.vox.com/recode/22576811/remote-work-survey-data-for-progress-democrats-republicans-approval

https://www.axios.com/newsletters/axios-whats-next-b1080d6e-5f21-47e3-b9e6-2411f398530c.html?chunk=2&utm_term=emshare#story2

https://www.zdnet.com/article/working-from-home-is-creating-new-tech-hotspots-and-they-arent-all-where-youd-expect/#ftag=RSSbaffb68

https://www.cnet.com/news/google-employees-angered-by-search-giants-hypocritical-remote-work-policies/

https://www.vox.com/recode/22583549/apple-employees-petition-work-home-employee-activism

https://www.bloomberg.com/news/articles/2021-07-20/apple-will-postpone-return-to-office-after-covid-19-persists

Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/

Support the show on Patreon:  https://patreon.com/mspradio/

Want our stuff?  Cool Merch?  Wear “Why Do We Care?” - Visit https://shop.spreadshirt.com/mspradio

Follow us on:

Facebook: https://www.facebook.com/mspradionews/

Twitter: https://twitter.com/mspradionews/

Instagram: https://www.instagram.com/mspradio/

LinkedIn: https://www.linkedin.com/company/28908079/

Three things to know today

What we need to know about consumers

https://www.axios.com/newsletters/axios-closer-ddbab2a9-f79c-4900-bb6a-4730462e6c63.html?chunk=0&utm_term=emshare#story0

https://www.axios.com/newsletters/axios-closer-d932f3fc-9b10-4af7-a86a-5e201b155a82.html?chunk=0&utm_term=emshare#story0

https://www.channele2e.com/channel-partners/msps/managed-services-market-growth-forecast-research-2021-to-2026/?utm_medium=email&utm_source=sendpress&utm_campaign

Big movement from the US government on ransomware

https://www.theverge.com/2021/7/14/22577471/microsoft-solarwinds-hack-zero-day-serv-u

https://www.cisa.gov/publication/guidance-msps-and-small-and-mid-sized-businesses

https://us-cert.cisa.gov/ncas/current-activity/2021/07/19/us-government-releases-indictment-and-several-advisories-detailing

https://apnews.com/article/technology-joe-biden-europe-business-government-and-politics-cd21d84b5fd070421f871610b40e91d0

https://www.axios.com/newsletters/axios-login-b6382114-d373-40d5-80ca-dc21a7ca0368.html?chunk=0&utm_term=emshare#story0

https://www.hackread.com/solarwinds-hackers-ios-zero-day-hack-iphones/

AND

$31 dollars a month, and why you care.

https://www.theverge.com/2021/7/15/22578396/microsoft-windows-365-pricing-skus-monthly-subscription-cost

https://www.zdnet.com/article/microsoft-reveals-31-per-user-per-month-price-tag-of-one-of-the-coming-windows-365-skus/#ftag=RSSbaffb68

Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/

Support the show on Patreon: https://patreon.com/mspradio/

Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://shop.spreadshirt.com/mspradio

Follow us on:

Facebook: https://www.facebook.com/mspradionews/

Twitter: https://twitter.com/mspradionews/

Instagram: https://www.instagram.com/mspradio/

LinkedIn: https://www.linkedin.com/company/28908079/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Three things to know today

What we need to know about consumers   

https://www.axios.com/newsletters/axios-closer-ddbab2a9-f79c-4900-bb6a-4730462e6c63.html?chunk=0&utm_term=emshare#story0

https://www.axios.com/newsletters/axios-closer-d932f3fc-9b10-4af7-a86a-5e201b155a82.html?chunk=0&utm_term=emshare#story0

https://www.channele2e.com/channel-partners/msps/managed-services-market-growth-forecast-research-2021-to-2026/?utm_medium=email&utm_source=sendpress&utm_campaign

Big movement from the US government on ransomware

https://www.theverge.com/2021/7/14/22577471/microsoft-solarwinds-hack-zero-day-serv-u

https://www.cisa.gov/publication/guidance-msps-and-small-and-mid-sized-businesses

https://us-cert.cisa.gov/ncas/current-activity/2021/07/19/us-government-releases-indictment-and-several-advisories-detailing

https://apnews.com/article/technology-joe-biden-europe-business-government-and-politics-cd21d84b5fd070421f871610b40e91d0

https://www.axios.com/newsletters/axios-login-b6382114-d373-40d5-80ca-dc21a7ca0368.html?chunk=0&utm_term=emshare#story0

https://www.hackread.com/solarwinds-hackers-ios-zero-day-hack-iphones/

AND

$31 dollars a month, and why you care.

https://www.theverge.com/2021/7/15/22578396/microsoft-windows-365-pricing-skus-monthly-subscription-cost

https://www.zdnet.com/article/microsoft-reveals-31-per-user-per-month-price-tag-of-one-of-the-coming-windows-365-skus/#ftag=RSSbaffb68

Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/

Support the show on Patreon:  https://patreon.com/mspradio/

Want our stuff?  Cool Merch?  Wear “Why Do We Care?” - Visit https://shop.spreadshirt.com/mspradio

Follow us on:

Facebook: https://www.facebook.com/mspradionews/

Twitter: https://twitter.com/mspradionews/

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LinkedIn: https://www.linkedin.com/company/28908079/

Karl Palachuk thinks the industry needs to professionalize, and has proposed draft legislation to bring to state houses across the country, and possibly the world. What is he proposing, and what are the next steps?

National Society of IT Service Providers: https://www.nsitsp.org/

About Karl:

Karl W. Palachuk has been an IT Consultant since 1995 and is one of the pioneers of the managed services business model. He is the author of more than twenty books, most of which are also available as audio books.

He is the founder of the Small Biz Thoughts Technology Community and maintains four blogs, including Small Biz Thoughts and Relax Focus Succeed.

Karl has owned several small businesses, including two very successful Managed Service companies in Sacramento, CA. He received his first Microsoft certification in 1995 and his first MCSE in 1999. He was an active, hands-on Systems Engineer until January of 2017.

He now provides coaching and consulting services to IT professionals of all sizes.

Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/

Support the show on Patreon: https://patreon.com/mspradio/

Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://shop.spreadshirt.com/mspradio

Follow us on: Facebook: https://www.facebook.com/mspradionews/

Twitter: https://twitter.com/mspradionews/

Instagram: https://www.instagram.com/mspradio/

LinkedIn: https://www.linkedin.com/company/28908079/

Subscribe and click the notification bell to get all the latest videos.

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

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Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Karl Palachuk thinks the industry needs to professionalize, and has proposed draft legislation to bring to state houses across the country, and possibly the world. What is he proposing, and what are the next steps?

National Society of IT Service Providers: https://www.nsitsp.org/

About Karl:

Karl W. Palachuk has been an IT Consultant since 1995 and is one of the pioneers of the managed services business model. He is the author of more than twenty books, most of which are also available as audio books.

He is the founder of the Small Biz Thoughts Technology Community and maintains four blogs, including Small Biz Thoughts and Relax Focus Succeed.

Karl has owned several small businesses, including two very successful Managed Service companies in Sacramento, CA. He received his first Microsoft certification in 1995 and his first MCSE in 1999. He was an active, hands-on Systems Engineer until January of 2017.

He now provides coaching and consulting services to IT professionals of all sizes.

Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/

Support the show on Patreon: https://patreon.com/mspradio/

Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://shop.spreadshirt.com/mspradio

Follow us on: Facebook: https://www.facebook.com/mspradionews/

Twitter: https://twitter.com/mspradionews/

Instagram: https://www.instagram.com/mspradio/

LinkedIn: https://www.linkedin.com/company/28908079/

Subscribe and click the notification bell to get all the latest videos.

Support the vendors who support the show:

👉 https://businessof.tech/sponsors/

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

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Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

The one thing to know today

Let’s talk about Cloud PC, because Windows 365 is here. The details… and a big dose of why do you care.

https://www.channele2e.com/channel-partners/program/microsoft-inspire-2021-updates/

https://www.reddit.com/r/msp/comments/ok6qgx/microsoft_announces_cloudpc/

https://www.bleepingcomputer.com/news/microsoft/windows-365-microsofts-new-virtualized-cloud-pc-service/

https://rcpmag.com/articles/2021/07/14/windows-365-with-cloud-pc-support.aspx

Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/

Support the show on Patreon: https://patreon.com/mspradio/

Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://shop.spreadshirt.com/mspradio

Follow us on:

Facebook: https://www.facebook.com/mspradionews/

Twitter: https://twitter.com/mspradionews/

Instagram: https://www.instagram.com/mspradio/

LinkedIn: https://www.linkedin.com/company/28908079/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

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TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

The one thing to know today

Let’s talk about Cloud PC, because Windows 365 is here. The details… and a big dose of why do you care.

https://www.channele2e.com/channel-partners/program/microsoft-inspire-2021-updates/

https://www.reddit.com/r/msp/comments/ok6qgx/microsoft_announces_cloudpc/

https://www.bleepingcomputer.com/news/microsoft/windows-365-microsofts-new-virtualized-cloud-pc-service/

https://rcpmag.com/articles/2021/07/14/windows-365-with-cloud-pc-support.aspx

Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/

Support the show on Patreon: https://patreon.com/mspradio/

Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://shop.spreadshirt.com/mspradio

Follow us on:

Facebook: https://www.facebook.com/mspradionews/

Twitter: https://twitter.com/mspradionews/

Instagram: https://www.instagram.com/mspradio/

LinkedIn: https://www.linkedin.com/company/28908079/

Support the vendors who support the show:

👉 https://businessof.tech/sponsors/

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Security things to know today

New Essential Eight and Trend Micro Data

Bug bounties and why we care

AND

REvil down... and more

https://www.zdnet.com/article/us-senate-confirms-jen-easterly-as-head-of-cyber-agency/#ftag=RSSbaffb68

https://www.lexology.com/library/detail.aspx?g=0eaacc99-db75-45fe-aa81-89f021e8743d

https://www.channelfutures.com/mssp-insider/trend-micro-84-of-u-s-organizations-hit-with-ransomware-phishing

https://www.theverge.com/2021/7/12/22573804/microsoft-trickbot-malware-botnet-router-replacement-brazil-latin-america

https://www.thedailybeast.com/the-pentagon-tried-to-take-down-these-hackers-theyre-back?scrolla=5eb6d68b7fedc32c19ef33b4

https://www.zdnet.com/article/ransomware-we-need-a-new-strategy-to-tackle-exponential-growth-says-interpol/#ftag=RSSbaffb68

https://techcrunch.com/2021/07/13/facebook-adds-a-payout-time-bonus-to-help-retain-bug-bounty-hunters/?guccounter=1

https://therecord.media/gmail-deploys-support-bimi-security-standard/

https://www.cnbc.com/2021/07/13/multiple-revil-ransomware-sites-are-down-on-the-darkweb-.html

https://www.technologyreview.com/2021/07/13/1028431/worlds-biggest-ransomware-gang-disappeared-us-russia/

https://portswigger.net/daily-swig/bug-bounty-earnings-soar-but-63-of-ethical-hackers-have-withheld-security-flaws-study

Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/

Support the show on Patreon: https://patreon.com/mspradio/

Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://shop.spreadshirt.com/mspradio

Follow us on:

Facebook: https://www.facebook.com/mspradionews/

Twitter: https://twitter.com/mspradionews/

Instagram: https://www.instagram.com/mspradio/

LinkedIn: https://www.linkedin.com/company/28908079/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

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