Business of Tech: Daily MSP News & IT Services Analysis

Three things to know today

• Chromebooks & Tablets & Breaches, oh my!  

https://channellife.co.nz/story/chromebook-and-tablet-vendors-posting-record-first-quarter-numbers

https://www.channelpartnerinsight.com/news/4030718/european-channel-revenue-double-digit-growth-q2-context

https://venturebeat.com/2021/05/04/securelink-51-of-organizations-experienced-a-third-party-data-breach/

• Labor & skills projections for 2021

https://www.theverge.com/2021/5/5/22420896/biden-labor-department-reverse-gig-worker-rule-trump

https://www.ciodive.com/news/forrester-report-tech-staff-spend/599465/

https://sg.channelasia.tech/article/688098/tech-employers-focus-training-it-pros/

https://www.ciodive.com/news/CIO-collaboration-breakdown-security-transformation/599567/

AND

• Snap’s Diversity numbers

https://www.theverge.com/2021/4/29/22409753/snap-diversity-report-numbers-inclusive-camera

Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/

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Three things to know today

• Open source ransomware to come

https://www.bleepingcomputer.com/news/security/babuk-ransomware-readies-shut-down-post-plans-to-open-source-malware/

https://www.bleepingcomputer.com/news/security/n3tw0rm-ransomware-emerges-in-wave-of-cyberattacks-in-israel/

https://www.bleepingcomputer.com/news/security/new-windows-pingback-malware-uses-icmp-for-covert-communication/

• Cloud streaming roundup – SaaS to come?

https://techcrunch.com/2021/04/30/cloud-gaming-service-shadow-taken-over-by-ovhcloud-founder/

https://www.theverge.com/2021/5/4/22418882/walmart-cloud-gaming-service-epic-games-trial-emails

https://9to5google.com/2021/04/27/mighty-browser/

AND

• You won’t believe how much bandwidth we use now

https://www.axios.com/newsletters/axios-login-3a9740e3-bc59-4b2a-a610-f36ae0dc66ee.html?chunk=0&utm_term=emshare#story0

Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/

Support the show on Patreon: https://patreon.com/mspradio/

Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://shop.spreadshirt.com/mspradio

Follow us on:

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Twitter: https://twitter.com/mspradionews/

Instagram: https://www.instagram.com/mspradio/

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About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

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Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

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Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Three things to know today

• Open source ransomware to come

https://www.bleepingcomputer.com/news/security/babuk-ransomware-readies-shut-down-post-plans-to-open-source-malware/

https://www.bleepingcomputer.com/news/security/n3tw0rm-ransomware-emerges-in-wave-of-cyberattacks-in-israel/

https://www.bleepingcomputer.com/news/security/new-windows-pingback-malware-uses-icmp-for-covert-communication/

• Cloud streaming roundup – SaaS to come?

https://techcrunch.com/2021/04/30/cloud-gaming-service-shadow-taken-over-by-ovhcloud-founder/

https://www.theverge.com/2021/5/4/22418882/walmart-cloud-gaming-service-epic-games-trial-emails

https://9to5google.com/2021/04/27/mighty-browser/

AND

• You won’t believe how much bandwidth we use now

https://www.axios.com/newsletters/axios-login-3a9740e3-bc59-4b2a-a610-f36ae0dc66ee.html?chunk=0&utm_term=emshare#story0

Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/

Support the show on Patreon: https://patreon.com/mspradio/

Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://shop.spreadshirt.com/mspradio

Follow us on:

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Support the vendors who support the show:

👉 https://businessof.tech/sponsors/

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

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Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Three things to know today

• Amazon surges among cloud data, with headwinds

https://www.thurrott.com/amazon/249637/amazon-just-had-its-biggest-first-quarter-ever?utm_source=rss&utm_medium=rss&utm_campaign=amazon-just-had-its-biggest-first-quarter-ever

https://channellife.co.nz/story/cloud-infrastructure-spend-exceeded-40-billion-in-q1-2021-report

https://www.theverge.com/2021/5/1/22414185/california-appeals-court-amazon-marketplace-responsible-third-party-hoverboard

https://www.politico.eu/article/amazon-seller-data-company-sales/

• Regulators say “bring it on”

https://www.wsj.com/articles/apple-faces-eu-antitrust-charges-over-app-store-payments-in-spotify-case-11619777595?mod=djemalertNEWS

https://www.reuters.com/world/us/exclusive-us-labor-secretary-says-most-gig-workers-should-be-classified-2021-04-29/

https://www.ciodive.com/news/GAO-federal-legacy-tech-security-red-hat/599375/

https://arstechnica.com/tech-policy/2021/04/isps-sue-new-york-to-block-law-requiring-15-broadband-for-poor-people/

AND

• The basecamp fallout continues

https://www.theverge.com/2021/4/30/22412714/basecamp-employees-memo-policy-hansson-fried-controversy?utm_source=newsletter&utm_medium=email&utm_campaign=newsletter_axioslogin&stream=top

Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/

Support the show on Patreon: https://patreon.com/mspradio/

Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://shop.spreadshirt.com/mspradio

Follow us on:

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Twitter: https://twitter.com/mspradionews/

Instagram: https://www.instagram.com/mspradio/

LinkedIn: https://www.linkedin.com/company/28908079/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

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Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Three things to know today

• Amazon surges among cloud data, with headwinds

https://www.thurrott.com/amazon/249637/amazon-just-had-its-biggest-first-quarter-ever?utm_source=rss&utm_medium=rss&utm_campaign=amazon-just-had-its-biggest-first-quarter-ever

https://channellife.co.nz/story/cloud-infrastructure-spend-exceeded-40-billion-in-q1-2021-report

https://www.theverge.com/2021/5/1/22414185/california-appeals-court-amazon-marketplace-responsible-third-party-hoverboard

https://www.politico.eu/article/amazon-seller-data-company-sales/

• Regulators say “bring it on”

https://www.wsj.com/articles/apple-faces-eu-antitrust-charges-over-app-store-payments-in-spotify-case-11619777595?mod=djemalertNEWS

https://www.reuters.com/world/us/exclusive-us-labor-secretary-says-most-gig-workers-should-be-classified-2021-04-29/

https://www.ciodive.com/news/GAO-federal-legacy-tech-security-red-hat/599375/

https://arstechnica.com/tech-policy/2021/04/isps-sue-new-york-to-block-law-requiring-15-broadband-for-poor-people/

AND

• The basecamp fallout continues

https://www.theverge.com/2021/4/30/22412714/basecamp-employees-memo-policy-hansson-fried-controversy?utm_source=newsletter&utm_medium=email&utm_campaign=newsletter_axioslogin&stream=top

Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/

Support the show on Patreon: https://patreon.com/mspradio/

Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://shop.spreadshirt.com/mspradio

Follow us on:

Facebook: https://www.facebook.com/mspradionews/

Twitter: https://twitter.com/mspradionews/

Instagram: https://www.instagram.com/mspradio/

LinkedIn: https://www.linkedin.com/company/28908079/

Support the vendors who support the show:

👉 https://businessof.tech/sponsors/

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

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Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Listeners to the Business of Tech know I’m really interested in the return to the office. I think this is going to be a critical trend.

I’m really struck today by how many of the conversations are about the technology or the race to open – and not about what you SHOULD do. What builds the best organization to accomplish your business goals. You can do anything you want – now, what do you do, and why?

Want to get the show on your podcast app, or get the written versions of the stories?

Subscribe to the Business of Tech: https://www.businessof.tech/

Support the show on Patreon: https://patreon.com/mspradio/

Follow us on:

Facebook: https://www.facebook.com/mspradionews/

Twitter: https://twitter.com/mspradionews/

Instagram: https://www.instagram.com/mspradio/

LinkedIn: https://www.linkedin.com/company/28908079/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

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Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Listeners to the Business of Tech know I’m really interested in the return to the office. I think this is going to be a critical trend.

I’m really struck today by how many of the conversations are about the technology or the race to open – and not about what you SHOULD do. What builds the best organization to accomplish your business goals. You can do anything you want – now, what do you do, and why?

Want to get the show on your podcast app, or get the written versions of the stories?

Subscribe to the Business of Tech: https://www.businessof.tech/

Support the show on Patreon: https://patreon.com/mspradio/

Follow us on:

Facebook: https://www.facebook.com/mspradionews/

Twitter: https://twitter.com/mspradionews/

Instagram: https://www.instagram.com/mspradio/

LinkedIn: https://www.linkedin.com/company/28908079/

Two things to know today

• Device trends and employee trends – where the two collide

https://www.canalys.com/newsroom/canalys-worldwide-smartphone-market-Q1-2021

https://www.thurrott.com/apple/249612/apple-delivers-another-record-quarter

https://www.ciodive.com/news/IT-support-pandemic-2021-gartner/599107/

https://www.ciodive.com/news/workforce-stress-mental-health-IT-leadership/599055/

https://www.commercialintegrator.com/business_resources/operations/av-managers-mental-health/

AND

• Have you been following Basecamp? You should.

https://www.theverge.com/2021/4/27/22406673/basecamp-political-speech-policy-controversy

https://world.hey.com/dhh/let-it-all-out-78485e8e

Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/

Support the show on Patreon: https://patreon.com/mspradio/

Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://shop.spreadshirt.com/mspradio

Follow us on:

Facebook: https://www.facebook.com/mspradionews/

Twitter: https://twitter.com/mspradionews/

Instagram: https://www.instagram.com/mspradio/

LinkedIn: https://www.linkedin.com/company/28908079/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Two things to know today

• Device trends and employee trends – where the two collide 

 https://www.canalys.com/newsroom/canalys-worldwide-smartphone-market-Q1-2021

https://www.thurrott.com/apple/249612/apple-delivers-another-record-quarter

https://www.ciodive.com/news/IT-support-pandemic-2021-gartner/599107/

https://www.ciodive.com/news/workforce-stress-mental-health-IT-leadership/599055/

https://www.commercialintegrator.com/business_resources/operations/av-managers-mental-health/

AND

• Have you been following Basecamp?  You should.  

https://www.theverge.com/2021/4/27/22406673/basecamp-political-speech-policy-controversy

https://world.hey.com/dhh/let-it-all-out-78485e8e

Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/

Support the show on Patreon:  https://patreon.com/mspradio/

Want our stuff?  Cool Merch?  Wear “Why Do We Care?” - Visit https://shop.spreadshirt.com/mspradio

Follow us on:

Facebook: https://www.facebook.com/mspradionews/

Twitter: https://twitter.com/mspradionews/

Instagram: https://www.instagram.com/mspradio/

LinkedIn: https://www.linkedin.com/company/28908079/

Three things to know today

• The Ransomware Task force calls out MSPs

https://www.bleepingcomputer.com/news/security/security-expert-coalition-shares-actions-to-disrupt-ransomware/

https://securityandtechnology.org/wp-content/uploads/2021/04/IST-Ransomware-Task-Force_Final_Report.pdf

• Will JEDI survive?

https://www.geekwire.com/2021/jedi-news-judge-wont-dismiss-amazons-claim-trump-interfered-10b-cloud-contract/

AND

• Google’s stumble on COVID tracing

https://themarkup.org/privacy/2021/04/27/google-promised-its-contact-tracing-app-was-completely-private-but-it-wasnt?mc_cid=df278e28bf&mc_eid=70cbbe1cdc

Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/

Support the show on Patreon: https://patreon.com/mspradio/

Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://shop.spreadshirt.com/mspradio

Follow us on:

Facebook: https://www.facebook.com/mspradionews/

Twitter: https://twitter.com/mspradionews/

Instagram: https://www.instagram.com/mspradio/

LinkedIn: https://www.linkedin.com/company/28908079/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.