Business of Tech: Daily MSP News & IT Services Analysis

Three things to know today

• How DID they unlock that iphone?

https://thenextweb.com/news/we-finally-know-how-the-fbi-unlocked-the-san-bernardino-shooters-iphone

• Amazon’s racial and gender data

https://www.geekwire.com/2021/amazon-sets-2021-diversity-goals-releases-new-workforce-data-gender-race/

AND

• Network latency – a lesson in business outcomes

https://www.theverge.com/22383975/overwatch-league-2021-season-hawaii

Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/

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Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

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Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Two things to know today

• Employer optimism faces off against employee worries

https://www.channelfutures.com/channel-research/smbs-need-channel-partners-to-help-with-long-term-remote-working

https://www.commercialintegrator.com/business_resources/operations/survey-60-percent-of-u-s-workers-concerned-about-mental-health-in-pandemics-aftermath/

https://www.theverge.com/2021/4/12/22380920/pc-market-q1-growth-year-over-year-chip-shortage-covid-demand

https://www.channelinsider.com/news-and-trends/cisco-cio-IT-decision-maker-study

https://www.computerweekly.com/microscope/news/252499189/PC-market-enjoys-best-Q1-for-almost-20-years

https://www.channelfutures.com/business-models/6-ways-to-capitalize-on-cloud-computing-you-may-not-have-considered

AND

• US Sanctions against Russia

https://www.theverge.com/2021/4/15/22385371/russia-sanctions-solarwinds-biden-white-house-putin-hack

Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/

Support the show on Patreon: https://patreon.com/mspradio/

Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://shop.spreadshirt.com/mspradio

Follow us on:

Facebook: https://www.facebook.com/mspradionews/

Twitter: https://twitter.com/mspradionews/

Instagram: https://www.instagram.com/mspradio/

LinkedIn: https://www.linkedin.com/company/28908079/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

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Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Two things to know today

• Employer optimism faces off against employee worries

https://www.channelfutures.com/channel-research/smbs-need-channel-partners-to-help-with-long-term-remote-working

https://www.commercialintegrator.com/business_resources/operations/survey-60-percent-of-u-s-workers-concerned-about-mental-health-in-pandemics-aftermath/

https://www.theverge.com/2021/4/12/22380920/pc-market-q1-growth-year-over-year-chip-shortage-covid-demand

https://www.channelinsider.com/news-and-trends/cisco-cio-IT-decision-maker-study

https://www.computerweekly.com/microscope/news/252499189/PC-market-enjoys-best-Q1-for-almost-20-years

https://www.channelfutures.com/business-models/6-ways-to-capitalize-on-cloud-computing-you-may-not-have-considered

AND

• US Sanctions against Russia

https://www.theverge.com/2021/4/15/22385371/russia-sanctions-solarwinds-biden-white-house-putin-hack

Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/

Support the show on Patreon: https://patreon.com/mspradio/

Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://shop.spreadshirt.com/mspradio

Follow us on:

Facebook: https://www.facebook.com/mspradionews/

Twitter: https://twitter.com/mspradionews/

Instagram: https://www.instagram.com/mspradio/

LinkedIn: https://www.linkedin.com/company/28908079/

Support the vendors who support the show:

👉 https://businessof.tech/sponsors/

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Three things to know today

• Microsoft goes big on healthcare

https://news.microsoft.com/2021/04/12/microsoft-accelerates-industry-cloud-strategy-for-healthcare-with-the-acquisition-of-nuance/

https://www.businessinsider.com/microsoft-spending-16-billion-beat-google-amazon-healthcare-2021-4

• The FBI accesses Exchange Servers proactively

https://www.bleepingcomputer.com/news/security/fbi-nuked-web-shells-from-hacked-exchange-servers-without-telling-owners/

https://techcommunity.microsoft.com/t5/exchange-team-blog/released-april-2021-exchange-server-security-updates/ba-p/2254617

AND

• Tech Workers at the New York Times form a union

https://www.theverge.com/2021/4/13/22381774/tech-workers-union-nyt-new-york-times-newsguild-guild

Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/

Support the show on Patreon: https://patreon.com/mspradio/

Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://shop.spreadshirt.com/mspradio

Follow us on:

Facebook: https://www.facebook.com/mspradionews/

Twitter: https://twitter.com/mspradionews/

Instagram: https://www.instagram.com/mspradio/

LinkedIn: https://www.linkedin.com/company/28908079/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Three things to know today

•   Microsoft goes big on healthcare

https://news.microsoft.com/2021/04/12/microsoft-accelerates-industry-cloud-strategy-for-healthcare-with-the-acquisition-of-nuance/

https://www.businessinsider.com/microsoft-spending-16-billion-beat-google-amazon-healthcare-2021-4

• The FBI accesses Exchange Servers proactively

https://www.bleepingcomputer.com/news/security/fbi-nuked-web-shells-from-hacked-exchange-servers-without-telling-owners/

https://techcommunity.microsoft.com/t5/exchange-team-blog/released-april-2021-exchange-server-security-updates/ba-p/2254617

AND

• Tech Workers at the New York Times form a union

https://www.theverge.com/2021/4/13/22381774/tech-workers-union-nyt-new-york-times-newsguild-guild

Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/

Support the show on Patreon:  https://patreon.com/mspradio/

Want our stuff?  Cool Merch?  Wear “Why Do We Care?” - Visit https://shop.spreadshirt.com/mspradio

Follow us on:

Facebook: https://www.facebook.com/mspradionews/

Twitter: https://twitter.com/mspradionews/

Instagram: https://www.instagram.com/mspradio/

LinkedIn: https://www.linkedin.com/company/28908079/

Three things to know today

• MSP Security report released

https://www.channelpro.co.uk/news/12124/msp-cyber-security-report-warns-of-tougher-regulations-ahead

https://www.techrepublic.com/article/zero-trust-the-good-the-bad-and-the-ugly/

• The reopening, moves, stats, and an outlook

https://www.theverge.com/2021/4/12/22380435/salesforce-reopen-san-francisco-headquarters-may-coronavirus-silicon-valley

https://www.ciodive.com/news/hybrid-work-tech-priorities-forrester-logmein/598236/

https://slate.com/human-interest/2021/04/office-reopening-anxiety-fear-mistrust.html?via=rss&mc_cid=685c8d6033&mc_eid=70cbbe1cdc

AND

• The FCC launches a speed test app

https://www.theverge.com/2021/4/12/22379848/fcc-speed-test-app-google-apple-download-broadband-maps-coverage

Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/

Support the show on Patreon: https://patreon.com/mspradio/

Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://shop.spreadshirt.com/mspradio

Follow us on:

Facebook: https://www.facebook.com/mspradionews/

Twitter: https://twitter.com/mspradionews/

Instagram: https://www.instagram.com/mspradio/

LinkedIn: https://www.linkedin.com/company/28908079/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Three things to know today

•   MSP Security report released

https://www.channelpro.co.uk/news/12124/msp-cyber-security-report-warns-of-tougher-regulations-ahead

https://www.techrepublic.com/article/zero-trust-the-good-the-bad-and-the-ugly/

• The reopening, moves, stats, and an outlook

https://www.theverge.com/2021/4/12/22380435/salesforce-reopen-san-francisco-headquarters-may-coronavirus-silicon-valley

https://www.ciodive.com/news/hybrid-work-tech-priorities-forrester-logmein/598236/

https://slate.com/human-interest/2021/04/office-reopening-anxiety-fear-mistrust.html?via=rss&mc_cid=685c8d6033&mc_eid=70cbbe1cdc

AND

• The FCC launches a speed test app

https://www.theverge.com/2021/4/12/22379848/fcc-speed-test-app-google-apple-download-broadband-maps-coverage

Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/

Support the show on Patreon:  https://patreon.com/mspradio/

Want our stuff?  Cool Merch?  Wear “Why Do We Care?” - Visit https://shop.spreadshirt.com/mspradio

Follow us on:

Facebook: https://www.facebook.com/mspradionews/

Twitter: https://twitter.com/mspradionews/

Instagram: https://www.instagram.com/mspradio/

LinkedIn: https://www.linkedin.com/company/28908079/

Three things to know today

• IDC says MSPs aren’t going back to pre-pandemic

https://www.channelfutures.com/channel-research/pre-covid-19-days-are-over-for-msps-says-idc

https://www.crn.com/news/data-center/it-spending-will-jump-more-than-expected-in-2021-surpassing-4t-gartner?itc=refresh

• Man plots to blow up the internet.

https://www.vice.com/en/article/93y9q3/texas-man-tried-to-blow-up-the-internet?mc_cid=faeeac9b83&mc_eid=70cbbe1cdc

AND

• Amazon’s Union issues take another step

https://www.protocol.com/next-for-amazon-workers-union

Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/

Support the show on Patreon: https://patreon.com/mspradio/

Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://shop.spreadshirt.com/mspradio

Follow us on:

Facebook: https://www.facebook.com/mspradionews/

Twitter: https://twitter.com/mspradionews/

Instagram: https://www.instagram.com/mspradio/

LinkedIn: https://www.linkedin.com/company/28908079/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Three things to know today

•   IDC says MSPs aren’t going back to pre-pandemic

https://www.channelfutures.com/channel-research/pre-covid-19-days-are-over-for-msps-says-idc

https://www.crn.com/news/data-center/it-spending-will-jump-more-than-expected-in-2021-surpassing-4t-gartner?itc=refresh

• Man plots to blow up the internet.

https://www.vice.com/en/article/93y9q3/texas-man-tried-to-blow-up-the-internet?mc_cid=faeeac9b83&mc_eid=70cbbe1cdc

AND

• Amazon’s Union issues take another step

https://www.protocol.com/next-for-amazon-workers-union

Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/

Support the show on Patreon:  https://patreon.com/mspradio/

Want our stuff?  Cool Merch?  Wear “Why Do We Care?” - Visit https://shop.spreadshirt.com/mspradio

Follow us on:

Facebook: https://www.facebook.com/mspradionews/

Twitter: https://twitter.com/mspradionews/

Instagram: https://www.instagram.com/mspradio/

LinkedIn: https://www.linkedin.com/company/28908079/

Small companies may not think they can get started on a Diversity, Equity and Inclusion effort. Studies show how those companies that do outperform. So let’s talk to someone who spends time thinking about this, and we find the similarities to what MSPs and IT services companies already know.

Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/

Support the show on Patreon: https://patreon.com/mspradio/

Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://shop.spreadshirt.com/mspradio

Follow us on:

Facebook: https://www.facebook.com/mspradionews/

Twitter: https://twitter.com/mspradionews/

Instagram: https://www.instagram.com/mspradio/

LinkedIn: https://www.linkedin.com/company/28908079/

About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

MSP Radio is supported by our partners:

ABC Solutions · CometBackup · Firetail · HaloPSA · LogMeIn · Mailprotector · Pax8 · Rythmz · ScalePad · TimeZest · Transit AI

Supporting the IT services community through insights, analysis, and transparency.

Get exclusive access to investigative reports, vendor analysis, leadership briefings, and more.

👉 https://businessof.tech/plus

Want the show on your favorite podcast app or prefer the written versions of each story?

📲 https://www.businessof.tech/subscribe

Looking for the links from today’s stories?

Every episode script — with full source links — is posted at:

🌐 https://www.businessof.tech

Pitch your story or appear on Business of Tech: Daily MSP News & IT Services Analysis

💬 https://www.podmatch.com/hostdetailpreview/businessoftech

LinkedIn: https://www.linkedin.com/company/28908079

YouTube: https://youtube.com/mspradio

Bluesky: https://bsky.app/profile/businessof.tech

Instagram: https://www.instagram.com/mspradio

TikTok: https://www.tiktok.com/@businessoftech

Facebook: https://www.facebook.com/mspradionews

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.